- Phone: 606-866-9099
- Visit Website
Customer Testimonials
Great personnel.
Everything
Don't have to wait long to get my car serviced and the employees are friendly and professional
Kevin the salesperson was very straight forward and helped me find the perfect car for me, he setup everything to where when I got to the dealership everything was ready to go all I had to do was sign the papers, overall Don Franklin is the best place to buy from I’ve worked there once before and the owner and workers are all like family and are determined to help everyone out the best they can.
From the best sales experience I have ever had (Mr. Jeff Laswell, Somerset, KY) to constant exceptional services in the London KY branch (Mr. Colin Quail) I’ve continued to promote Don Franklins vehicles and services. Liked them so much I recently purchased another vehicle from them for my wife after trading in her Nissan from Legacy in London, Ky. Thank you for providing the public with extraordinary people to serve our community needs.
Great, fast service with friendly, hometown employees !
Friendly service
Easy to work with very professional
Wonderful and helpful folks!!!!!
My experience was the best with Derek helping me with any questions, and doing a great job with the buying process and Doug was great to talk with in financing and overall had the best experience purchasing a truck.
Best service department in the state in my opinion. Their techs do excellent work, Collin and the guys make sure check in and out is fast and efficient. They keep my ride running top notch and as a busy Realtor I depend on quality. Don Franklin Ford offers the best service and sales. Top notch crew all the way around.
Always efficient n honest work done
Very helpful. Easy process to go through. They use UK Credit Union. Gave me a good interest rate.
Great people I can trust after the sale
Staff is always friendly and makes you feel appreciated.
Service was great!
Friendly competent proficient fast reliable and always courteous
The alpha warranty. Bobby Ayers was awesome.
Love the staff. Everyone is so polite, welcoming. The service department is excellent.
People were very friendly. Excellent job on the repairs and expedited service.
Great service
Efficient, friendly service adn communication about my vehicle.
Great sales team! Quick and efficient at getting the buying process completed with excellent customer service!
We love Don Franklin! We have purchased 3 vehicles from them & have had great experiences!
Derek Akers took phenomenal care of us to get my husband in the truck he has always wanted and we appreciate him so much. Derek was kind and very courteous and that made a great first time experience for our truck shopping needs and because of him we will be returning to get me a vehicle!!!
Very good people to work with.polite nice and honest.
I have purchased 4 vehicles from Don Franklin and have used their service and parts departments. Everyone is very professional and helpful to me every time.
Good and fast service
Friendly, dependable service.
Kendra Ward has been absolutely the most amazing person I’ve ever worked with when buying a car! Her personality, skill, and knowledge surpasses anyone I’ve ever worked with. I have already been referring and will continue to refer people to Don Franklin and to work with Kendra Ward! Absolutely amazing experience!!