Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   December 30, 2021 — Rated 10 out of 10 by G.H. Don Franklin London Ford - Service
What do you like about our products and services?

You complete what you promise in a fast and competent manner!

Report a concern   December 30, 2021 — Rated 10 out of 10 by Ernie Allen Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

The service is great. The sales staff is wonderful and very helpful. I would recommend buying your next vehicle from Don Franklin Auto. I have bought 2 vehicles from them and have been pleased with the service.

Report a concern   December 29, 2021 — Rated 10 out of 10 by V.T. Don Franklin London Ford - Service
What do you like about our products and services?

It was fast and convenient

Report a concern   December 29, 2021 — Rated 10 out of 10 by Ryan Prewitt Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

The Sales person, Amber Allen, I worked with was extremely knowledgeable and professional. She was the best person I have ever worked with when looking to purchase a new vehicle. I would recommend her and work with her again the future. She knows the products very well and is not over bearing, trying to get a sale.

Report a concern   December 28, 2021 — Rated 10 out of 10 by Sherry Garland Don Franklin London Ford - Service
What do you like about our products and services?

I was treated good, and recieved friendly service !

Report a concern   December 28, 2021 — Rated 10 out of 10 by Jacob Waters Don Franklin London - Sales
What do you like about our products and services?

Kevin Caudill is the best! He takes care of you the best he can. Got me the best deal fir the vehicle I purchased. Recommend to go to him.

Report a concern   December 28, 2021 — Rated 10 out of 10 by R.B. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Very nice staff and quick dealer at getting you in a car

Report a concern   December 28, 2021 — Rated 10 out of 10 by S.S. Don Franklin London Ford - Service
What do you like about our products and services?

Great people and Great service

Report a concern   December 24, 2021 — Rated 10 out of 10 by Jack Lewis Don Franklin London Ford - Service
What do you like about our products and services?

Fast, friendly service.

Report a concern   December 24, 2021 — Rated 10 out of 10 by D.T. Don Franklin London Ford - Service
What do you like about our products and services?

Prompt friendly service

Report a concern   December 24, 2021 — Rated 10 out of 10 by Ann Gibbs Don Franklin London Ford - Service
What do you like about our products and services?

We have bought several different Nissan vehicles. And the servic was very nice

Report a concern   December 24, 2021 — Rated 10 out of 10 by Vickie Allen Don Franklin London Ford - Service
What do you like about our products and services?

I love everything about Don Franklin! They are so friendly and I always get my oil changed there and anything else I need done! Merry Christmas and a Blessed New Year!

Report a concern   December 23, 2021 — Rated 10 out of 10 by J.B. Don Franklin London Ford - Service
What do you like about our products and services?

The people are nice and they really seem to want to help.

Report a concern   December 23, 2021 — Rated 9 out of 10 by M.M. Don Franklin London Ford - Service
What do you like about our products and services?

Fair price

Report a concern   December 23, 2021 — Rated 10 out of 10 by D.M. Don Franklin London Ford - Service
What do you like about our products and services?

Fast and affordable service and reliable products

Report a concern   December 22, 2021 — Rated 10 out of 10 by D.S. Don Franklin London Ford - Service
What do you like about our products and services?

Staff is very friendly, and knowledgeable. Jeff knows what he is doing (I forgot his last name). I will definitely be coming back.

Report a concern   December 22, 2021 — Rated 10 out of 10 by Sarah Joseph Don Franklin London Ford - Service
What do you like about our products and services?

The customer service was excellent.

Report a concern   December 22, 2021 — Rated 10 out of 10 by Troy Hart Don Franklin London Ford - Service
What do you like about our products and services?

Fast. And friendly

Report a concern   December 22, 2021 — Rated 10 out of 10 by D.H. Don Franklin London Ford - Service
What do you like about our products and services?

Very friendly & helpful staff at Don Franklin Ford.

Report a concern   December 21, 2021 — Rated 10 out of 10 by Tammy Brock Don Franklin London Ford - Service
What do you like about our products and services?

Everything

Report a concern   December 21, 2021 — Rated 10 out of 10 by R.F. Don Franklin London - Sales
What do you like about our products and services?

I like my new Ford Edge. The sales team were particularly helpful and very friendly.

Report a concern   December 21, 2021 — Rated 10 out of 10 by Carolyn Hacker Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Best experience we've had in looking at a vehicle to buy with a supper sales person like Amber Allan

Report a concern   December 21, 2021 — Rated 10 out of 10 by E.R. Don Franklin London Ford - Service
What do you like about our products and services?

I came in to a service department overwhelmed by people needing their services prior to the holidays. The workers were all swamped, but they were friendly and polite. I was in a rush for work, and they accommodated me to make sure I would make it to my destination on time. The report I received on my vehicle was detailed, and the woman who managed the payment of my invoice with me was professional and kind despite being very busy as well.

Report a concern   December 21, 2021 — Rated 10 out of 10 by Edford Hollin Don Franklin London Ford - Service
What do you like about our products and services?

reliabilty

Report a concern   December 21, 2021 — Rated 9 out of 10 by B.H. Don Franklin London - Sales
What do you like about our products and services?

Home town service

Report a concern   December 21, 2021 — Rated 9 out of 10 by Emily Gisler Don Franklin London Ford - Service
What do you like about our products and services?

Everything is new and manufactured by Ford. The staff is always very nice and explains services so us non-mechanics can understand.

Report a concern   December 21, 2021 — Rated 10 out of 10 by J.E. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

No pressure sales. Kevin Caudill was very professional.

Report a concern   December 20, 2021 — Rated 10 out of 10 by K.J. Don Franklin London - Sales
What do you like about our products and services?

Had the vehicle on the lot and very easy to work with.

Report a concern   December 20, 2021 — Rated 10 out of 10 by F.L. Don Franklin London Ford - Service
What do you like about our products and services?

Courteous and professional.

Report a concern   December 20, 2021 — Rated 10 out of 10 by C.R. Don Franklin London Ford - Service
What do you like about our products and services?

Quick and easy


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