Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   January 19, 2022 — Rated 10 out of 10 by T.H. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly service personnel
Report a concern   January 18, 2022 — Rated 10 out of 10 by L.J. Don Franklin London Ford - Service
What do you like about our products and services?

Amber was absolutely awesome as a sales representative of Don Franklin. She was patient, knowledgeable, professional and enabled a great buying experience.
Report a concern   January 18, 2022 — Rated 10 out of 10 by J.P. Don Franklin London Ford - Service
What do you like about our products and services?

i like to know why you get app but are about 40 min.or 1 hour late
Report a concern   January 17, 2022 — Rated 10 out of 10 by R.S. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Everyone is helpful and informed.
Report a concern   January 17, 2022 — Rated 10 out of 10 by J.M. Don Franklin London Ford - Service
What do you like about our products and services?

Awesome service and staff !
Report a concern   January 17, 2022 — Rated 10 out of 10 by Amanda Hoskins Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

I love everything about Don Franklin Ford used car lot in London KY. Rex and Kevin are probably my two favorite people to work with and they always treat us great. We have just purchased our 4th vehicle with Don Franklin and the last 3 have been with Rex and Kevin. They always go over and beyond to treat us like family instead of another customer passing through. We also let Don Franklin service our vehicles and they do an awesome job as well.

Report a concern   January 15, 2022 — Rated 10 out of 10 by L.J. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Amber made the buying experience truly awesome! Her patience, product knowledge and professionalism is a true asset to the Don Franklin Dealership Family.
Report a concern   January 14, 2022 — Rated 10 out of 10 by Tara Messer Don Franklin London Ford - Service
What do you like about our products and services?

The staff at Don Franklin is always so helpful, kind, and knowledgeable. Don Franklin makes the buying and servicing experience an ease.

Report a concern   January 14, 2022 — Rated 9 out of 10 by M.S. Don Franklin London - Sales
What do you like about our products and services?

Patient, attentive, explain things, listen
Report a concern   January 14, 2022 — Rated 10 out of 10 by A.M. Don Franklin London Ford - Service
What do you like about our products and services?

Cost and good people

Report a concern   January 14, 2022 — Rated 10 out of 10 by L.B. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

g00d
Report a concern   January 13, 2022 — Rated 10 out of 10 by Colston Allen Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Everything good customer service

Report a concern   January 11, 2022 — Rated 10 out of 10 by Ethan Baird Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

My salesman Bobby Ayers is one of the best I have ever got to deal with! I’m extremely pleased with the entire process.

Report a concern   January 11, 2022 — Rated 10 out of 10 by E.S. Don Franklin London Ford - Service
What do you like about our products and services?

Fast reliable service!
Report a concern   January 11, 2022 — Rated 10 out of 10 by D.G. Don Franklin London - Sales
What do you like about our products and services?

Great product great service thank you so much

Report a concern   January 11, 2022 — Rated 10 out of 10 by D.G. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Great service

Report a concern   January 10, 2022 — Rated 10 out of 10 by Paul Elliott Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Friendly and professional and the owners actually stand behind their products and services. They do a great job and if a mistake happens they always make it right.
Report a concern   January 10, 2022 — Rated 10 out of 10 by L.H. Don Franklin London Ford - Service
What do you like about our products and services?

The staff is very friendly and helpful. I was able to get an appointment fast and when I was there didn’t have to wait too long to get the job finished.

Report a concern   January 7, 2022 — Rated 10 out of 10 by I.R. Don Franklin London Ford - Service
What do you like about our products and services?

Best service department in town!
Report a concern   January 7, 2022 — Rated 10 out of 10 by Colston Allen Don Franklin London - Sales
What do you like about our products and services?

I’m very satisfied with my F150
Report a concern   January 7, 2022 — Rated 10 out of 10 by C.R. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Jamal Wagner was our sales person and we had the best experience with him!

Report a concern   January 6, 2022 — Rated 10 out of 10 by Ryan Henson Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Everything

Report a concern   January 5, 2022 — Rated 10 out of 10 by Kevin Baker Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Awesome sales and service

Report a concern   January 4, 2022 — Rated 10 out of 10 by Hershel Taylor Don Franklin London Ford - Service
What do you like about our products and services?

Service was very quick and easy

Report a concern   January 4, 2022 — Rated 10 out of 10 by Joseph Turnmire Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Friendly and honest. Very professional and experienced, glad we done business wit Mr Wells.

Report a concern   January 3, 2022 — Rated 10 out of 10 by Stokers Stokers Tendeher Farms Don Franklin London Ford - Service
What do you like about our products and services?

Dan Duncan is a fine person of service and sales. We couldn't be more happy with the results on how we were treated.
Report a concern   January 3, 2022 — Rated 10 out of 10 by Kalynn Johnston Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

I have to say, I’m never going to shop for a new car anywhere else! I absolutely love the customer service as well as the amazing deals on all of their vehicles. I highly recommend going to Don Franklin for your next purchase.

Report a concern   January 1, 2022 — Rated 10 out of 10 by T.R. Don Franklin London - Sales
What do you like about our products and services?

No pressure, great product....will come back.
Report a concern   December 31, 2021 — Rated 10 out of 10 by E.S. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Had an exceptional salesman, Tim Wells. Tim provided excellent customer service. He provided a no pressure selling process and accommodated my needs in purchasing a truck. Beat buying experience I’ve had! Thanks Tim!
Report a concern   December 30, 2021 — Rated 10 out of 10 by Paul Baker Don Franklin London - Sales
What do you like about our products and services?

I have traded twice now with Don Franklin Ford in London, Ky. Both times I found the entire staff to be friendly and efficient. Wonderful folks to work with! I highly recommend Don Franklin Ford in London, KY!

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