Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   February 23, 2022 — Rated 10 out of 10 by Douglas Thomas Don Franklin London Ford - Service
What do you like about our products and services?

Quality fast reliable

Report a concern   February 23, 2022 — Rated 10 out of 10 by T.T. Don Franklin London Ford - Service
What do you like about our products and services?

Great service and I never have to wait very long. The waiting area is a lot better than any other dealership I have seen. They also wash my car! Love that they do that. I can't imagine getting better service anywhere else.

Report a concern   February 23, 2022 — Rated 9 out of 10 by B.H. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly and super fast service.
Report a concern   February 23, 2022 — Rated 10 out of 10 by D.G. Don Franklin London Ford - Service
What do you like about our products and services?

Great customer service, Techs and front desk advisors are great as well.

Report a concern   February 23, 2022 — Rated 10 out of 10 by Jacob Stevens Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

All the staff were kind and courteous and answered all questions with no hesitation.
Report a concern   February 22, 2022 — Rated 10 out of 10 by T.M. Don Franklin London Ford - Service
What do you like about our products and services?

Fast service and well done
Report a concern   February 22, 2022 — Rated 10 out of 10 by J.P. Don Franklin London Ford - Service
What do you like about our products and services?

They will take good care of you
Report a concern   February 22, 2022 — Rated 10 out of 10 by A.Y. Don Franklin London Ford - Service
What do you like about our products and services?

awesome job... thanks
Report a concern   February 18, 2022 — Rated 10 out of 10 by R.A. Don Franklin London Ford - Service
What do you like about our products and services?

The people are friendly and great to work with. Not just your sales staff but also the folks in service when I've brought the cars in for their routine maintenance. They always explain what has been done and when needs to be done.
Report a concern   February 18, 2022 — Rated 10 out of 10 by R.B. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Great Dealership
Report a concern   February 18, 2022 — Rated 10 out of 10 by P.G. Don Franklin London Ford - Service
What do you like about our products and services?

Kind, friendly staff. Comfortable waiting area. Efficient service.
Report a concern   February 17, 2022 — Rated 10 out of 10 by S.M. Don Franklin London Ford - Service
What do you like about our products and services?

Quick and efficient service

Report a concern   February 17, 2022 — Rated 10 out of 10 by Jason Combs Don Franklin London Ford - Service
What do you like about our products and services?

Very professional and quick
Report a concern   February 17, 2022 — Rated 10 out of 10 by A.D. Don Franklin London Ford - Service
What do you like about our products and services?

The staff have always treated me respectfully.

Report a concern   February 17, 2022 — Rated 10 out of 10 by G.R. Don Franklin London Ford - Service
What do you like about our products and services?

The service is always fast and friendly. I’ve never had a bad experience at Don Franklin. Unfortunately, you don’t see that enough these days.

Report a concern   February 16, 2022 — Rated 10 out of 10 by I.H. Don Franklin London Ford - Service
What do you like about our products and services?

Fast and professional

Report a concern   February 16, 2022 — Rated 10 out of 10 by D.B. Don Franklin London Ford - Service
What do you like about our products and services?

Tim Wells is awesome!!!! The service is always top shelf!!!! The nice lady that sets my appointments up is sooooo nice.........always. thank you.

Report a concern   February 16, 2022 — Rated 10 out of 10 by James Payne Don Franklin London Ford - Service
What do you like about our products and services?

Great people they treat you like family thanks

Report a concern   February 16, 2022 — Rated 10 out of 10 by Robert Ball Don Franklin London - Sales
What do you like about our products and services?

I think i bought 7 vehicle's from don Franklin and was treated very good every time from every body at the dealership just great products and good prices even in this market

Report a concern   February 15, 2022 — Rated 10 out of 10 by M.E. Don Franklin London Ford - Service
What do you like about our products and services?

Easy in & easy out and the employees are friendly!
Report a concern   February 15, 2022 — Rated 10 out of 10 by Johnny Smith Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Competent
Report a concern   February 14, 2022 — Rated 10 out of 10 by Larry Maggard Don Franklin London - Sales
What do you like about our products and services?

Ford has always been my #1 choice because I have found them dependable, durable, that stand the test of time and resale value. The salesman at your London lot is one of the best sales people I have ever dealt with on a new purchase. I called in and ask questions and made a deal on the phone and he delivered my new vehicle to my home over an hour away! Your internet page has the selection of vehicles; you can take your time and look them over and find the options you desire. I’m retired and have purchased many new vehicles in my life and this was the easiest, fastest and friendliest deal I have ever done! Thank you TIM WELLS for making my wife and myself very happy with our new car in the privacy and comfort of our own home!
Larry and Pauline Maggard
Report a concern   February 14, 2022 — Rated 10 out of 10 by Jonathan Johnson Don Franklin London Ford - Service
What do you like about our products and services?

The service associates have been great so far. I have had some really bad issues with other dealerships. However, Don Franklin Ford London has been great and will continue to do business with them.

Report a concern   February 14, 2022 — Rated 10 out of 10 by Larry Hensley Don Franklin London Ford - Service
What do you like about our products and services?

Very professional easy to work with from the start to the delivery everything and everyone was great. I recommend don franklin ford at london ky to everybody

Report a concern   February 13, 2022 — Rated 10 out of 10 by R.H. Don Franklin London Ford - Service
What do you like about our products and services?

Best of the Best!
Report a concern   February 12, 2022 — Rated 10 out of 10 by Michele Borders Don Franklin London - Sales
What do you like about our products and services?

Derick is the best salesman I’ve experienced in the last 30 years, he worked for two weeks before we were able to finalize the deal. This guy went above and beyond a salesperson job description. I’ve bought 3 cars to date and will be going back for cars 4 and 5 . Thank you Derick

Report a concern   February 11, 2022 — Rated 10 out of 10 by K.H. Don Franklin London Ford - Service
What do you like about our products and services?

Very friendly staff and fast service.
Report a concern   February 11, 2022 — Rated 10 out of 10 by Andy Teasley Don Franklin London Ford - Service
What do you like about our products and services?

Always friendly and professional!
Report a concern   February 10, 2022 — Rated 10 out of 10 by R.B. Don Franklin London Ford - Service
What do you like about our products and services?

Great people
Report a concern   February 10, 2022 — Rated 9 out of 10 by L.W. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly


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