Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   December 6, 2021 — Rated 10 out of 10 by Gabrielle Curtner Don Franklin London Ford - Service
What do you like about our products and services?

I absolutely loved the customer service everyone is so friendly and listened to what I wanted and helped me get into the car of my dreams with the right payment I would recommend everyone to go to don Franklin somerset

Report a concern   December 6, 2021 — Rated 10 out of 10 by Amy Smith Don Franklin London Ford - Service
What do you like about our products and services?

I have been treated like family and I have been getting my car serviced here almost a year now. I didn’t even buy my Ford from them but they treat me like I did. I know my next Ford will come from these guys.

Report a concern   December 6, 2021 — Rated 10 out of 10 by Debra Hamilton Don Franklin London - Sales
What do you like about our products and services?

Friendly and fast service

Report a concern   December 6, 2021 — Rated 9 out of 10 by C.C. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

We received excellent service.
Report a concern   December 4, 2021 — Rated 10 out of 10 by C.B. Don Franklin London Ford - Service
What do you like about our products and services?

Staff is super nice and helpful. Services needed were explained very well, both before and after service was completed. Nice waiting room.

Report a concern   December 3, 2021 — Rated 10 out of 10 by K.S. Don Franklin London Ford - Service
What do you like about our products and services?

Good service

Report a concern   December 2, 2021 — Rated 10 out of 10 by C.A. Don Franklin London Ford - Service
What do you like about our products and services?

Everyone and everything was perfect!
Report a concern   December 2, 2021 — Rated 10 out of 10 by A.L.K.C.P. Don Franklin London Ford - Service
What do you like about our products and services?

great people

Report a concern   December 1, 2021 — Rated 10 out of 10 by R.F. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Friendly, courteous staff

Report a concern   December 1, 2021 — Rated 10 out of 10 by Donnie Benton Don Franklin London Ford - Service
What do you like about our products and services?

Just a friendly place.

Report a concern   December 1, 2021 — Rated 10 out of 10 by J.L. Don Franklin London Ford - Service
What do you like about our products and services?

Everyone was great service was great

Report a concern   December 1, 2021 — Rated 10 out of 10 by G.S. Don Franklin London Ford - Service
What do you like about our products and services?

I like that there is no wait when I get there to have my vehicle serviced. The employees are very nice and respectful.

Report a concern   November 30, 2021 — Rated 10 out of 10 by G.O. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly and courteous. You serviced my truck without delay.
Report a concern   November 30, 2021 — Rated 10 out of 10 by Charles Parker Don Franklin London Ford - Service
What do you like about our products and services?

Always helpful!!
Report a concern   November 30, 2021 — Rated 10 out of 10 by V.B. Don Franklin London - Sales
What do you like about our products and services?

Customer service is great
Report a concern   November 29, 2021 — Rated 10 out of 10 by T.B. Don Franklin London Ford - Service
What do you like about our products and services?

I'm always treated like family whenever I half to go into DFF!
Report a concern   November 29, 2021 — Rated 10 out of 10 by H.R. Don Franklin London Ford - Service
What do you like about our products and services?

Great service department

Report a concern   November 29, 2021 — Rated 10 out of 10 by Joshua Hays Don Franklin London - Sales
What do you like about our products and services?

Derek and Peanut are the bomb! Made our experience awesome. Got us right where we wanted to be on payment and in the vehicle that we wanted!
Report a concern   November 27, 2021 — Rated 10 out of 10 by E.S. Don Franklin London Ford - Service
What do you like about our products and services?

Great product and service
Report a concern   November 25, 2021 — Rated 10 out of 10 by J.H. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Derek and Peanut are the dynamic duo! We came in right before closing and they welcomed us in and handled all of our needs!

Report a concern   November 24, 2021 — Rated 10 out of 10 by Vanessa Buckles Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Our salesman Kevin Caudill was very thorough, and professional!!
Report a concern   November 24, 2021 — Rated 10 out of 10 by M.C. Don Franklin London - Sales
What do you like about our products and services?

Very well

Report a concern   November 23, 2021 — Rated 9 out of 10 by J.S. Don Franklin London Ford - Service
What do you like about our products and services?

Easy to get into. Drop off and pickup
Report a concern   November 23, 2021 — Rated 10 out of 10 by B.S. Don Franklin London - Sales
What do you like about our products and services?

Amber Allen done a great job helping me select the best vehicle for my needs.
Entire staff was super to work with.

Report a concern   November 22, 2021 — Rated 10 out of 10 by K.I. Don Franklin London Ford - Service
What do you like about our products and services?

The service department was quick and efficient!

Report a concern   November 22, 2021 — Rated 9 out of 10 by Kristen Jones Don Franklin London Ford - Service
What do you like about our products and services?

Friendly staff and honest answers.

Report a concern   November 20, 2021 — Rated 10 out of 10 by Earnest Hollan Don Franklin London - Sales
What do you like about our products and services?

I THIOUGHT MY SALESPERSON (DEREK AKERS) WAS 100% IN TOUCH WITH THE DEAL I WAS LOOKING FOR. DON FRANKLINS A GREAT PLACE TO TRADE AND THE WHOLE STAFF WAS VERY FRIENDLY AND MADE MY PURCHASE EASY.

Report a concern   November 19, 2021 — Rated 10 out of 10 by E.P. Don Franklin London - Sales
What do you like about our products and services?

Easy to deal with
Report a concern   November 19, 2021 — Rated 10 out of 10 by J.R. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Great service everyone was friendly and helpful.
Report a concern   November 18, 2021 — Rated 10 out of 10 by B.W. Don Franklin London Ford - Service
What do you like about our products and services?

Friendliness and promptness!!

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