Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   April 8, 2022 — Rated 10 out of 10 by C.C. Don Franklin London Ford - Service
What do you like about our products and services?

Prompt, efficient and accommodating

Report a concern   April 8, 2022 — Rated 10 out of 10 by N.B. Don Franklin London Ford - Service
What do you like about our products and services?

Great Service
Report a concern   April 8, 2022 — Rated 10 out of 10 by J.B. Don Franklin London Ford - Service
What do you like about our products and services?

Our Recent Experience Purchasing a Vehicle Will Probably Never Be Topped or Any Better Travis And Mattheu Went About and Beyond Making Us Feel Just Like Family Thanks You For The Pleasent Experience We Had Look Forward To Doing Business again in The Future

Report a concern   April 8, 2022 — Rated 10 out of 10 by E.A. Don Franklin London Ford - Service
What do you like about our products and services?

Courteous and on time
Report a concern   April 8, 2022 — Rated 10 out of 10 by David Hood Don Franklin London - Sales
What do you like about our products and services?

All the sales team and finance advisor was great and super friendly at the Ford dealership
Report a concern   April 7, 2022 — Rated 10 out of 10 by Robert McWilliams Don Franklin London Ford - Service
What do you like about our products and services?

This month they went above and beyond to help me. I would like to say thank you to Larry in service he helped me on a very short notice to get me in for oil change and tire rotation. In little as 40 minutes
Again thank you
Report a concern   April 6, 2022 — Rated 10 out of 10 by R.W. Don Franklin London - Sales
What do you like about our products and services?

All
Report a concern   April 3, 2022 — Rated 10 out of 10 by C.R. Don Franklin London Ford - Service
What do you like about our products and services?

Prompt service and a very friendly staff.
Report a concern   April 3, 2022 — Rated 10 out of 10 by Hannah Sams Don Franklin London Ford - Service
What do you like about our products and services?

The staff is always friendly and the service is fast!
Report a concern   April 3, 2022 — Rated 10 out of 10 by George Adams Don Franklin London Ford - Service
What do you like about our products and services?

The staff was very friendly and professional

Report a concern   April 3, 2022 — Rated 10 out of 10 by Jack York Don Franklin London Ford - Service
What do you like about our products and services?

Great People and Great Service
Report a concern   April 2, 2022 — Rated 10 out of 10 by M.S. Don Franklin London Ford - Service
What do you like about our products and services?

They treat you good, and if they say they are going to do something for you they keep their word. Friendly ppl !
Report a concern   April 2, 2022 — Rated 10 out of 10 by Nella Brock Don Franklin London Ford - Service
What do you like about our products and services?

Great ppl! Good service sn fast
Report a concern   April 2, 2022 — Rated 10 out of 10 by L.F. Don Franklin London Ford - Service
What do you like about our products and services?

Did not have to wait an hour. Friendly staff

Report a concern   April 1, 2022 — Rated 10 out of 10 by Charles Archer Don Franklin London - Sales
What do you like about our products and services?

The salesman was very polite and helpful during our buying experience.

Report a concern   March 31, 2022 — Rated 9 out of 10 by Joey Neeley Don Franklin London Ford - Service
What do you like about our products and services?

Nice facility good service friendly staff

Report a concern   March 30, 2022 — Rated 10 out of 10 by Sam Cotton Don Franklin London Ford - Service
What do you like about our products and services?

Easy to work with Good honest service

Report a concern   March 29, 2022 — Rated 10 out of 10 by C.B. Don Franklin London Ford - Service
What do you like about our products and services?

Staff is nice and considerate, service was fast. Good work!!!
Report a concern   March 29, 2022 — Rated 10 out of 10 by L.C. Don Franklin London - Sales
What do you like about our products and services?

Everything was so simple will definitely come back

Report a concern   March 29, 2022 — Rated 10 out of 10 by Francis Condon Don Franklin London - Sales
What do you like about our products and services?

Hunter was a great sales guy! Also dealership was really friendly and easy to work with. Totally worth making the trip from Atlanta for my 2017 Mustang! Thanks again

Report a concern   March 29, 2022 — Rated 10 out of 10 by T.H. Don Franklin London Ford - Service
What do you like about our products and services?

Good service. They value the customer. Strongly recommend.
Report a concern   March 29, 2022 — Rated 10 out of 10 by L.J.H.A.C.I. Don Franklin London - Sales
What do you like about our products and services?

Very friendly staff, answered all questions, pleasure to do business with.
Report a concern   March 28, 2022 — Rated 10 out of 10 by N.R. Don Franklin London - Sales
What do you like about our products and services?

I love the truck I purchased and Tim Wells was wonderful.

Report a concern   March 28, 2022 — Rated 10 out of 10 by Evan Hoskins Don Franklin London - Sales
What do you like about our products and services?

This makes my 2nd vechicle from don franklins and after this I brought my father to purchase one. My mother in law is also in the process of buying one from Don Franklin. The customer service received by this dealership is great but the salesman that I used along with my father and my mother stands out tremendously his name is Raleigh Bowling. He should be training everyone else went above and beyond for me and my father.
Report a concern   March 28, 2022 — Rated 10 out of 10 by Donna Workman Don Franklin London Ford - Service
What do you like about our products and services?

The personal there has to be the most friendly salesmen in southeastern Ky. 5 minutes with any of them and they will become a very good friend.
Report a concern   March 27, 2022 — Rated 10 out of 10 by Steve Tipton Don Franklin London Ford - Service
What do you like about our products and services?

went in for transmisson work they went to work and repairedit in a timely manner
Report a concern   March 25, 2022 — Rated 10 out of 10 by S.W. Don Franklin London Ford - Service
What do you like about our products and services?

Great customer service

Report a concern   March 25, 2022 — Rated 10 out of 10 by Mary Manuel Don Franklin London - Sales
What do you like about our products and services?

I just got my Ford Maverick 3 days ago and I am loving it. Your service at Don Franklin is fast, easy and reliable. This is my first ever vehicle and I didn’t have a hard time communicating and processing on this purchase. From reservation to processing and finally to delivery of the vehicle to my place, everything went smoothly. Thank you Ford Don Franklin.
Report a concern   March 25, 2022 — Rated 10 out of 10 by Howard Jackson Don Franklin London Ford - Service
What do you like about our products and services?

Efficient and great service. Respectful to you. Excellent.

Report a concern   March 25, 2022 — Rated 10 out of 10 by B.S. Don Franklin London Ford - Service
What do you like about our products and services?

Speedy , friendly service !!

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