Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   March 10, 2022 — Rated 10 out of 10 by E.P. Don Franklin London Ford - Service
What do you like about our products and services?

On time
Good employees
But a little pricy

Report a concern   March 10, 2022 — Rated 10 out of 10 by John Roberts Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Tim Wells went out of his way to make sure that I had a perfect sales experience. I highly recommend Don Franklin Ford and Tim Wells!!!

Report a concern   March 10, 2022 — Rated 10 out of 10 by K.R. Don Franklin London Ford - Service
What do you like about our products and services?

I’m very pleased with everything that they do to my car. Earl Cornett always does a great job on the work he does on my car.

Report a concern   March 10, 2022 — Rated 10 out of 10 by Stuart Maiden Don Franklin London Ford - Service
What do you like about our products and services?

Quick service for my F-150.

Report a concern   March 10, 2022 — Rated 10 out of 10 by Scott Blankenship Don Franklin London Ford - Service
What do you like about our products and services?

Everything from the products to the people

Report a concern   March 10, 2022 — Rated 10 out of 10 by Barbara Sheppard Don Franklin London Ford - Service
What do you like about our products and services?

Very friendly and efficient with very little wait time

Report a concern   March 9, 2022 — Rated 9 out of 10 by M.L. Don Franklin London Ford - Service
What do you like about our products and services?

Good service every time I visit. The service department has a checklist for things on my car that need checking so I don't have to think about something going bad.

Report a concern   March 9, 2022 — Rated 10 out of 10 by L.R. Don Franklin London Ford - Service
What do you like about our products and services?

The employees are very helpful and will assist you with anything you need.

Report a concern   March 9, 2022 — Rated 10 out of 10 by Pamala Grandsart Don Franklin London Ford - Service
What do you like about our products and services?

What is there not to like

Report a concern   March 8, 2022 — Rated 9 out of 10 by Olive Browning Don Franklin London - Sales
What do you like about our products and services?

Very friendly, competent people who want to get you in a vehicle you like and you can afford

Report a concern   March 6, 2022 — Rated 10 out of 10 by G.C. Don Franklin London Ford - Service
What do you like about our products and services?

I was very happy with the service they were very professional I would recommend them to anybody to my friends and family

Report a concern   March 5, 2022 — Rated 9 out of 10 by Kim Allen Don Franklin London Ford - Service
What do you like about our products and services?

I always take my car to Don Franklin for service. So far so good.

Report a concern   March 4, 2022 — Rated 10 out of 10 by A.L.K.C.P. Don Franklin London Ford - Service
What do you like about our products and services?

all was great

Report a concern   March 4, 2022 — Rated 10 out of 10 by Ashley Gollihue Don Franklin London Ford - Service
What do you like about our products and services?

Service staff is phenomenal!!!

Report a concern   March 4, 2022 — Rated 10 out of 10 by J.A.P. Don Franklin London Ford - Service
What do you like about our products and services?

Workers r very friendly and respectful answer all my questions in a way I can understand and gets my vehicle in a timely manner

Report a concern   March 2, 2022 — Rated 10 out of 10 by E.F. Don Franklin London Ford - Service
What do you like about our products and services?

Service is great friendly service staff.

Report a concern   March 2, 2022 — Rated 9 out of 10 by Curtis Thompson Don Franklin London Ford - Service
What do you like about our products and services?

Good vehicles and service, however, I got conflicting opinions on how to proceed with repair issues.

Report a concern   March 2, 2022 — Rated 10 out of 10 by Teresa Robinson Don Franklin London Ford - Service
What do you like about our products and services?

very polite and quick

Report a concern   March 2, 2022 — Rated 9 out of 10 by K.B. Don Franklin London Ford - Service
What do you like about our products and services?

They do a good job

Report a concern   March 2, 2022 — Rated 10 out of 10 by Corneliu Bulubenchi Don Franklin London - Sales
What do you like about our products and services?

Professional personal

Report a concern   March 2, 2022 — Rated 10 out of 10 by G.A. Don Franklin London Ford - Service
What do you like about our products and services?

Great service at reasonable prices!

Report a concern   March 1, 2022 — Rated 10 out of 10 by B.S. Don Franklin London Ford - Service
What do you like about our products and services?

Good product
Quick service

Report a concern   March 1, 2022 — Rated 10 out of 10 by P.O. Don Franklin London Ford - Service
What do you like about our products and services?

Service department is very informative

Report a concern   March 1, 2022 — Rated 10 out of 10 by Heather Johnson Don Franklin London Ford - Service
What do you like about our products and services?

Great service. Quick. Very friendly. I only use Don Franklin!

Report a concern   March 1, 2022 — Rated 9 out of 10 by K.P. Don Franklin London - Sales
What do you like about our products and services?

Friendly ,answered all my questions.. very patient with us in the cold weather ..

Report a concern   February 24, 2022 — Rated 10 out of 10 by G.H. Don Franklin London Ford - Service
What do you like about our products and services?

Friendlyness

Report a concern   February 24, 2022 — Rated 10 out of 10 by L.W. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Very friendly service….. and determined

Report a concern   February 24, 2022 — Rated 10 out of 10 by R.C. Don Franklin London Ford - Service
What do you like about our products and services?

The service and staff are very professional and helpful. The only issue I have is that when one has an appointment it should not take two hours for an oil change and vehicle check-up. I have been here several times and been in and out with-in an hour. If the service is actually takes two hours then it leads me to believe that the service stated on the record was done incorrectly or missed all together. Where is the Quality Checks for the simple but important task being performed. Feel free to reach out and communicate further if you desire. Of course if I do not hear from anyone then I will gather I am just a number.

Thank You,

First name removed Cissell
Phone number removed

Report a concern   February 23, 2022 — Rated 10 out of 10 by K.E. Don Franklin London - Sales
What do you like about our products and services?

My sales consultant Dalton Smith was great ,called me when a truck I wanted came in. I am very happy with it.

Report a concern   February 23, 2022 — Rated 10 out of 10 by Myrtle Dobson Don Franklin London Ford - Service
What do you like about our products and services?

Great service very friendly


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