Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   May 4, 2022 — Rated 10 out of 10 by Marvin Williams Don Franklin London Ford - Service
What do you like about our products and services?

Great service

Report a concern   May 4, 2022 — Rated 9 out of 10 by J.R. Don Franklin London Ford - Service
What do you like about our products and services?

Very friendly staff
Report a concern   May 4, 2022 — Rated 10 out of 10 by J.M. Don Franklin London Ford - Service
What do you like about our products and services?

James was wonderful! He was extremely helpful and extremely knowledgeable. I would recommend Don Franklin to anyone. The service was quick, in and out in less than 30 min. As a busy mom, that’s exactly what I’m looking for!

Report a concern   May 3, 2022 — Rated 10 out of 10 by Charles Brown Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Outstanding customer service. Kevin Caudill went above and beyond to help find the exact vehicle to fit my personal needs. Won't take my business anywhere else.
Report a concern   May 3, 2022 — Rated 10 out of 10 by Stephen Smith Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Professional sales staff
Report a concern   May 3, 2022 — Rated 10 out of 10 by Stephen Smith Don Franklin London - Sales
What do you like about our products and services?

Professional sales staff!
Report a concern   May 2, 2022 — Rated 10 out of 10 by William Noe Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Everything
Report a concern   May 2, 2022 — Rated 10 out of 10 by K.G. Don Franklin London Ford - Service
What do you like about our products and services?

Local, kind, explained things, reasonable price

Report a concern   May 2, 2022 — Rated 10 out of 10 by G.C. Don Franklin London Ford - Service
What do you like about our products and services?

It’s All Made By Ford

Report a concern   April 30, 2022 — Rated 10 out of 10 by C.B. Don Franklin London Ford - Service
What do you like about our products and services?

EVERYTHING CAN BE DONE IN HOUSE.

Report a concern   April 30, 2022 — Rated 10 out of 10 by Joe Anderson Don Franklin London Ford - Service
What do you like about our products and services?

very cordial and professional
Report a concern   April 30, 2022 — Rated 10 out of 10 by John Hale Don Franklin London Ford - Service
What do you like about our products and services?

Fast, efficient service with a smile.
Report a concern   April 29, 2022 — Rated 10 out of 10 by Shelia Shaffer Don Franklin London Ford - Service
What do you like about our products and services?

Customer service is awesome! Shane @ Don Franklin KIA in Somerset, KY was extremely helpful in helping me locate, purchase and receive a new wheel and tire when I needed them. He treated me with kindness and respect, which is hard to come by these days. KUDOS to Shane

Also a KUDOS to Jacob @ Don Franklin Ford in London, KY, he too was extremely helpful and respectful.
Report a concern   April 29, 2022 — Rated 10 out of 10 by W.B. Don Franklin London Ford - Service
What do you like about our products and services?

Good service.

Report a concern   April 28, 2022 — Rated 10 out of 10 by E.B. Don Franklin London Ford - Service
What do you like about our products and services?

Everybody is very willing to work with you! Everything has been excellent.
Report a concern   April 28, 2022 — Rated 10 out of 10 by Danny Bullock Don Franklin London Ford - Service
What do you like about our products and services?

Very enjoyable to own and to drive. Very trouble free.

Report a concern   April 28, 2022 — Rated 10 out of 10 by Kayla Newton Don Franklin London - Sales
What do you like about our products and services?

They were amazing to work with and literally went above and beyond to ensure I got a vehicle I loved at a price I could afford.

Report a concern   April 28, 2022 — Rated 10 out of 10 by Tanner Jordan Don Franklin London - Sales
What do you like about our products and services?

Excellent company with top notch employees to deal with. Everyone from sales to service is exceptional. Will be continuing business!
Report a concern   April 28, 2022 — Rated 10 out of 10 by C.Y. Don Franklin London Ford - Service
What do you like about our products and services?

The folks in service really care.
Report a concern   April 27, 2022 — Rated 10 out of 10 by Chloe Slone Don Franklin London Ford - Service
What do you like about our products and services?

Service
Report a concern   April 27, 2022 — Rated 9 out of 10 by Kelly Angel Don Franklin London Ford - Service
What do you like about our products and services?

Everyone is very nice and very helpful.
Report a concern   April 27, 2022 — Rated 10 out of 10 by W.M. Don Franklin London Ford - Service
What do you like about our products and services?

been very happy with my Edge and the service done at your dealership.
Report a concern   April 27, 2022 — Rated 10 out of 10 by Parker Phillippi Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Don Franklin provides excellent vehicle and service to customers I trust them completely!
Report a concern   April 27, 2022 — Rated 10 out of 10 by J.B. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Really good service
Report a concern   April 26, 2022 — Rated 10 out of 10 by William Pennington Don Franklin London Ford - Service
What do you like about our products and services?

Great friendly service

Report a concern   April 26, 2022 — Rated 10 out of 10 by Plinio Tuta Don Franklin London Ford - Service
What do you like about our products and services?

the service is excellent the facilities are clean and pleasant .questions are properly answered
Report a concern   April 26, 2022 — Rated 10 out of 10 by J.B. Don Franklin London Ford - Service
What do you like about our products and services?

they are always friendly and helpful. they are not pushy.

Report a concern   April 25, 2022 — Rated 10 out of 10 by A.S. Don Franklin London Ford - Service
What do you like about our products and services?

Quick service!! no wait time from start to finish
Report a concern   April 25, 2022 — Rated 10 out of 10 by E.E. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly and professional service.

Report a concern   April 25, 2022 — Rated 10 out of 10 by Charity Spurlock Don Franklin London Ford - Service
What do you like about our products and services?

Very professional. Didn't have to wait long. They clean your car after the work.

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