- Phone: (859) 263-5020
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Customer Testimonials
Best people to work with. Very professional
Always kind, informative and on time for appointments.
Everyone is always friendly & accommodating
Jennifer Dailey is always the best to work with…
She did not handle our work this time she has been exceptional
previously. The young an we had this week was very good too,
sorry, I don’t remember his name.
Customer service
I have been driving Nissans for the past 20 years. I drove a Morano for 10 and then a Rogue for 10. I just purchased the Nissan Rogue Rock Creek. I love it! The Nissans are so dependable and easy to drive. I feel very safe in them. Service has always been top notch. Easy to make appointments and the work is always done to my specifications.
I appreciate the good service!
Large selection and Stan was super courteous and helpful.
Nice and friendly service and helpful information that was needed.
Clean facility, courteous service, man prompt service
Your employees are what makes the product and service! Would not go anywhere else for my vehicle services
Very wonderful service.
I like working with other women.
Get you in quick for service very nice . Get a call the next day making sure everything was ok
Friendly people
Selection of quality new and used vehicles . Sales, finance and management staff was very willing to work to get us in to a great vehicle at a price and payment we was comfortable with. MJ Carpenter was very accommodating in our vehicle search.
We have a Kicks 2020 and it’s simply been 1 of the best cars we have ever had and your service STANDS OUT ALONE AND AWESOME We are just looking forward to buying another car or van soon thank you very much for everything 👍
Everyone are very nice polite professional and want to take care of your needs for your vehicle
Easy to work with
The service department has always been very friendly and professional. Very knowledgeable about my vehicle
Extremely reliable vehicles.
Extremely helpful and friendly service.
Friendly staff and they explain what needs to be done. My last four automobiles have been with you. Thank you for your service !
Name removed
1st reason staff have been super in the way they communicate talking to me not at me. They maintain a professional demeanor while also friendly tone. They use language that one who may not be technically savvy can understand the issues facing the service needs.
2nd environment is comfortable so while waiting the time is relatively comfortable.
I love how great the service team is with updating you about what’s going on with your car and always so so friendly!!!
Service was professional and efficient.
Timely service! I generally wait for my vehicle and I have never been disappointed! I have never had service anywhere else! I have been totally satisfied!
Nice clean new facility. Quick service.
Service advisors are helpful, tell you what you needed and didn’t need, brisk and efficient. Try to fit you in without appointment, if possible.
After nearly nine years of taking my Nissan to DonFranklyn for scheduled maintenance, I've always received professional and transparent service, with no surprises. Plus, everything is very comfortable in the new building, and waiting for maintenance becomes a pleasant moment to enjoy a hot tea on the comfy sofas!
I’m very pleased with my Rogue as have had no issues with it. Everyone at Don Franklin is always nice and helpful.
The salesman was helpful & understanding