Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   March 13, 2026 — Rated 10 out of 10 by Jason Wheat Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The friendly service.

Report a concern   March 13, 2026 — Rated 10 out of 10 by Steven Slaughter Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I like the details the process that you guys do it’s just AWESOME!!

Report a concern   March 12, 2026 — Rated 10 out of 10 by N.T. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I think your hospitality is good but your prices are high.

Report a concern   March 12, 2026 — Rated 10 out of 10 by Philip Lovely Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Friendly and helpful

Report a concern   March 12, 2026 — Rated 10 out of 10 by M.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Chris in service is great to work with. He is always so pleasant and works to make sure to keep me posted on how my vehicle does in service. He is a huge asset to Don Franklin!

Report a concern   March 12, 2026 — Rated 10 out of 10 by Mary Woodward Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

MJ was wonderful. Low pressure sales representative who immediately earned our trust. I dreaded looking at cars thinking an obnoxious sales person would follow and pepper us with questions. MJ showed me what I liked, answered my questions and made us feel good about the trade-in and subsequent purchase of a new vehicle.

Report a concern   March 12, 2026 — Rated 9 out of 10 by T.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Its friendly. Jennifer was very helpful and patient with me.

Report a concern   March 12, 2026 — Rated 10 out of 10 by Glenn Wilson Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Good service

Report a concern   March 12, 2026 — Rated 10 out of 10 by Lisa Ellis Don Franklin Lexington Nissan - Service
What do you like about our products and services?

We bought a 2023 Rogue and loved it, brought it in for oil change, no intention of buying a new vehicle but drove out with a 2026 Pathfinder. Absolutely love your vehicles!!

Our salesman was Ransom Griffrey and Ben, the manager, they were so awesome!!

Report a concern   March 12, 2026 — Rated 10 out of 10 by A.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

You take time to explain things. Able to get in when needed.

Report a concern   March 12, 2026 — Rated 10 out of 10 by Sandra Neal Don Franklin Lexington Nissan - Service
What do you like about our products and services?

You done what needed to be done in a timely manner

Report a concern   March 10, 2026 — Rated 10 out of 10 by Timothy Smith Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very easy to deal with, no issues what’s so ever

Report a concern   March 10, 2026 — Rated 10 out of 10 by C.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Timely and reliable

Report a concern   March 10, 2026 — Rated 10 out of 10 by Allen Webb Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Nissan Service department has been as good as it gets!.Always professional and Jennifer Dailey been such a joy..Always goes out of way to do what I ask..I am One of those people that go overboard taking care of my vehicles.I would highly recommend them and prices reasonable.

Report a concern   March 10, 2026 — Rated 10 out of 10 by J.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service and professionalism. T he staff and especially Jennifer got out of their way to explain services etc.

Report a concern   March 10, 2026 — Rated 9 out of 10 by J.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Honest about my services so far.

Report a concern   March 10, 2026 — Rated 10 out of 10 by Joy Hoverman Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The staff was friendly. The waiting area was nice and clean. They even washed my car which I was not expecting.

Report a concern   March 10, 2026 — Rated 10 out of 10 by L.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service department is very personable and knowledgeable.

Report a concern   March 10, 2026 — Rated 10 out of 10 by S.T.K. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service writer very helpful

Report a concern   March 10, 2026 — Rated 10 out of 10 by D.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great customer service, reasonable price.

Report a concern   March 9, 2026 — Rated 10 out of 10 by Francis Nyandoro Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Ron was awesome. He really helped us get our car fixed and running smoothly. I would define recommend Ron Franklin Nissan.

Report a concern   March 9, 2026 — Rated 10 out of 10 by June Mizoguchi Don Franklin Lexington Nissan - Service
What do you like about our products and services?

New remodel building looking so good and waiting room was very very nice. Great service and nice shop personnel greats you and not pushing to sell either.

Report a concern   March 9, 2026 — Rated 10 out of 10 by S.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Excellent service, everyone was super friendly, waiting area is nice and very quick service!

Report a concern   March 9, 2026 — Rated 10 out of 10 by H.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I like my frontier the service dept really take care of me. I would definitely look into trading up in a few years.

Report a concern   March 9, 2026 — Rated 10 out of 10 by M.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service was quick. People made it easy.

Report a concern   March 7, 2026 — Rated 10 out of 10 by W.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Your people; service, sales, and parts.

Report a concern   March 7, 2026 — Rated 10 out of 10 by L.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Not at this time.

Report a concern   March 6, 2026 — Rated 10 out of 10 by Cody Mattingly Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very friendly

Report a concern   March 6, 2026 — Rated 10 out of 10 by A.G. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Your personnel are seasoned and helpful. Thanks 😊

Report a concern   March 6, 2026 — Rated 10 out of 10 by S.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I love my Nissan. Staff seem to always be helpful, wait isn't long.


Privacy Policy