Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   May 5, 2026 — Rated 10 out of 10 by J.H. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

You listen and work with people! Have been very pleased!

Report a concern   May 5, 2026 — Rated 10 out of 10 by Ronald Ball Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Showed a video of what need to be fixed and showed items that can wait

Report a concern   May 5, 2026 — Rated 9 out of 10 by P.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

It is part of my warranty to get oil changes through Nissan.

Report a concern   May 3, 2026 — Rated 10 out of 10 by N.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast and helpful

Report a concern   May 3, 2026 — Rated 10 out of 10 by Lori Mirra Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly honest service every time.

Report a concern   May 2, 2026 — Rated 9 out of 10 by J.O. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Kindness , knowledge, experience.

Report a concern   May 1, 2026 — Rated 9 out of 10 by B.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great service department!

Report a concern   May 1, 2026 — Rated 10 out of 10 by Harold Cook Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Prompt
You have kept my cars operating at optimum levels

Report a concern   April 30, 2026 — Rated 9 out of 10 by Grimone Martin Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Started off a little rocky but I ended up continuing with service manager Jeff worked out great .

Report a concern   April 30, 2026 — Rated 10 out of 10 by A.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very friendly and always takes care of any issue in a timely manner

Report a concern   April 30, 2026 — Rated 10 out of 10 by Jessica Morgan Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Super nice, prompt and easy to deal with

Report a concern   April 30, 2026 — Rated 10 out of 10 by J.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone is so nice & friendly
Seem to know what's going on with my vehicle

Report a concern   April 30, 2026 — Rated 10 out of 10 by B.K. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

EVERYTHING

Report a concern   April 30, 2026 — Rated 10 out of 10 by K.D. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great service!

Report a concern   April 30, 2026 — Rated 10 out of 10 by Sharon Hargis Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I took my car in for a regular check-up, even though the service department was quite busy the wait time was bearable. Jennifer was both friendly and professional. .

Report a concern   April 30, 2026 — Rated 10 out of 10 by D.N. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast and friendly

Report a concern   April 29, 2026 — Rated 10 out of 10 by E.F. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The Nissan product speaks for itself.
The service is beyond expectation. Each person that you touch - coming through the service door until
you walk to get your car - is friendly, helpful, knowledgeable and respectful regardless of the hour of the day or the line of people waiting to be served. Jennifer always acknowledges me when I enter. She knows my car and what it needs when. Thanks for your exceptional employees and the service they give.

Report a concern   April 29, 2026 — Rated 10 out of 10 by Gregory Peyton Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great service

Report a concern   April 29, 2026 — Rated 10 out of 10 by Susan Turner Don Franklin Lexington Nissan - Service
What do you like about our products and services?

We love our new Pathfinder! Had great service from our salesman Stan. Also got fantastic service yesterday when we had running boards put on. The service department was fantastic from start to finish. My husband was totally impressed that the person that got in and out of our vehicle was completely covered in order not to get the interior dirty. We really appreciate the great service!

Report a concern   April 29, 2026 — Rated 10 out of 10 by Michael Mcroberts Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I like the friendly atmosphere. I'm always greeted nicely. The service department people do a good job of listening to you the customer.

Report a concern   April 29, 2026 — Rated 10 out of 10 by W.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I am very happy that i received service on my 2021 Nissan Rouge. If i need further service i will gladly call Don Franklin for the auto service that i need.

Report a concern   April 29, 2026 — Rated 10 out of 10 by William Songer Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Stan was a good salesman answered every thing I asked I would recommend him

Report a concern   April 29, 2026 — Rated 10 out of 10 by Deborah St Charles Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

I have owned a Nissan since I brought my 240 SL. So I guess you could say that I highly recommend Nissan vehicles. My salesperson, MJ was the best. I also recommend the sales team.

Report a concern   April 29, 2026 — Rated 10 out of 10 by L.S. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

I have bought 2 cars from you and have been very satisfied with both of them! The service has always been excellent!

Report a concern   April 29, 2026 — Rated 10 out of 10 by Hristo Nankov Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Excellent service and good price on parts.

Report a concern   April 29, 2026 — Rated 10 out of 10 by T.N. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Knowledgeable , professional and friendly.

Report a concern   April 29, 2026 — Rated 10 out of 10 by L.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

You found the car I wanted, 2025 Z with red and black paint, and you found one. I looked for 2 years for one. I absolutely love my ‘Z’

Report a concern   April 29, 2026 — Rated 9 out of 10 by J.A.I. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quick and on time

Report a concern   April 27, 2026 — Rated 10 out of 10 by D.M. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Friendly and comfortable environment, no stress.

Report a concern   April 27, 2026 — Rated 9 out of 10 by J.H. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

I was very pleased with our salesperson he was very courteous and very patient


Privacy Policy