Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   November 10, 2025 — Rated 10 out of 10 by T.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everything. The friendliness of the staff. The timeliness of the service visit. Overall a great job by all members.

Report a concern   November 10, 2025 — Rated 10 out of 10 by Roy Blevins Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Everyone at Don Franklin Nissan goes out of their way to make sure that the buyers find the right vehicle… just absolutely great team.

Report a concern   November 10, 2025 — Rated 10 out of 10 by Christopher Snipes Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Very helpful and friendly . Made me feel like they wanted my business. Helped me find exactly what I wanted. Dealership was nice,clean and professional

Report a concern   November 10, 2025 — Rated 10 out of 10 by C.K. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great customer service

Report a concern   November 10, 2025 — Rated 10 out of 10 by Larenzo Rivera Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I like how your Nissan express team moves quick and efficient Lorenzo Rivera and the rest of the express team are top notch

Report a concern   November 10, 2025 — Rated 9 out of 10 by B.A. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

There is a schedule of services and nice waiting area. Also they drove me home and picked me up when it was ready.

Report a concern   November 10, 2025 — Rated 10 out of 10 by Erika Davis Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Anytime we have ever come to Don Franklin Nissan for service we have had nothing but 100% red carpet service and are treated like family every single time we walk through the front doors

Report a concern   November 8, 2025 — Rated 10 out of 10 by J.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

We absolutely love our Rock Creek Pathfinder! It’s very comfortable on trips and overall it’s a great SUV! This is our third Nissan we have bought from Don Franklin Nissan! The sales and service department goes above and beyond to get us in and out quickly. We are always satisfied customers! Thanks, Don Franklin Nissan! 😊

Report a concern   November 8, 2025 — Rated 10 out of 10 by Rebecca Lowrey Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service was fast and everyone was so friendly!

Report a concern   November 7, 2025 — Rated 10 out of 10 by A.T. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

I was pleased with warm and friendly staff the product was presented buyable
I am ready to buy but I am unsure what I want

Report a concern   November 7, 2025 — Rated 10 out of 10 by Deborah Stcharles Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I’m highly satisfied with Don Franklin Nissan dealership. I had my Rogue serviced on Thursday. I was greeted when I pulled into the service department and Jennifer got me set up, and used my coupon, then Tanner finished me up. Both were very professional and helpful. This is the dealership everyone should go to!
Deborah

Report a concern   November 7, 2025 — Rated 10 out of 10 by Chris Clater Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The professionalism of your service advisor, the determination of your parts department to continue to get the right part! I have been with the company for 6 1/2 years and they never disappoint.

Report a concern   November 7, 2025 — Rated 10 out of 10 by R.F. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

really good service by people who care

Report a concern   November 7, 2025 — Rated 10 out of 10 by J.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service department always goes above and beyond to make sure we are taken care of.

Report a concern   November 7, 2025 — Rated 9 out of 10 by K.N. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Jennifer was professional and courteous and did not pressure for unnecessary services.

Report a concern   November 5, 2025 — Rated 10 out of 10 by C.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Technicians are personable. Never feel intimidated or pressured

Report a concern   November 5, 2025 — Rated 10 out of 10 by J.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Good service very nice people

Report a concern   November 5, 2025 — Rated 10 out of 10 by A.T. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast courteous service

Report a concern   November 4, 2025 — Rated 10 out of 10 by K.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Customer service is always so nice and welcoming!

Report a concern   November 4, 2025 — Rated 10 out of 10 by Paul Omalokolo Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very nice job

Report a concern   November 4, 2025 — Rated 10 out of 10 by Margert Shirley Don Franklin Lexington Nissan - Service
What do you like about our products and services?

My cars check engine light came on. I was just a few miles from the dealership. When I got there Josiah checked my car and told me it would have to stay overnight and he would call me by noon the next day. He eas very professional and helpful. My car w a s ready the next day. It had been diagnosed and repaired. The cost was just as he said and was very reasonable. It was an easy and professional experience.

Report a concern   November 4, 2025 — Rated 10 out of 10 by M.S. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Salesman listened to what I wanted without feeling obligated on anything. Good price.and facility was clean.

Report a concern   November 4, 2025 — Rated 10 out of 10 by M.N. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Quality

Report a concern   November 4, 2025 — Rated 10 out of 10 by Dorothy Ambrose Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great customer service and friendly employees who work there!

Report a concern   November 4, 2025 — Rated 10 out of 10 by J.D. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great service and sales

Report a concern   November 4, 2025 — Rated 10 out of 10 by P.I. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Easy to schedule, friendly service advisors who communicate well, timely service.

Report a concern   November 4, 2025 — Rated 10 out of 10 by Arlis Burchfield Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Stan was the best!!!! He helped me on his day off! Great guy! I appreciate his dedication and help! A reason for me to buy cars here again!

Report a concern   November 2, 2025 — Rated 9 out of 10 by K.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service is good.

Report a concern   November 1, 2025 — Rated 10 out of 10 by P.G. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The people working there are very organized and knowledgeable. They are well informed about the service that they are providing, and can answer any questions you might have. I have been very satisfied with the care of my car over several years.

Report a concern   November 1, 2025 — Rated 10 out of 10 by Thomas Kirby Don Franklin Lexington Nissan - Service
What do you like about our products and services?

How friendly, and how fast they are to us customers..ty ghys6


Privacy Policy