Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   September 30, 2026 — Rated 10 out of 10 by Fred Howard Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

It’s like dealing with family.

Report a concern   September 30, 2026 — Rated 10 out of 10 by T.T. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

This was our second time dealing with them and both experiences were great

Report a concern   September 30, 2026 — Rated 10 out of 10 by G.T. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The facilities was very clean and nice. The service manager was very nice and pleasant and very helpful. Yes I would recommend Nissan of Lexington to service my vehicle .

Report a concern   September 30, 2026 — Rated 10 out of 10 by Dorian Herring Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very reliable product

Report a concern   September 29, 2026 — Rated 10 out of 10 by W.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly service people.

Report a concern   September 28, 2026 — Rated 10 out of 10 by H.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very good

Report a concern   September 28, 2026 — Rated 10 out of 10 by Haven Graves Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quick and convenient service

Report a concern   September 28, 2026 — Rated 9 out of 10 by M.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I’ve always had great experience with all of my car purchases from Don Franklin over the years. My car always has run well and the service department does a good job with the oil changes and tire rotations.

Report a concern   September 28, 2026 — Rated 9 out of 10 by Tracey Blane Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Through & quick service
Explained what was done

Report a concern   September 28, 2026 — Rated 10 out of 10 by Amy Smith Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone was so friendly and helpful. I would be likely to go back.

Report a concern   September 28, 2026 — Rated 10 out of 10 by Tedrin Lindsay Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Timely expert service in a clean, comfortable environment.

Report a concern   September 26, 2026 — Rated 10 out of 10 by C.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great customer service!

Report a concern   September 26, 2026 — Rated 10 out of 10 by Brenda Smith Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service fie me has been top notch!!

Report a concern   September 26, 2026 — Rated 10 out of 10 by Steven Anderson Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Your salemen works with you on getting the deals you want, your service department crew is awesome, the parts department gets items in fast. Good team all the way around.

Report a concern   September 26, 2026 — Rated 10 out of 10 by K.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I just bought my third Nissan from Don Franklin Auto Mall. Marvelous sales staff and service reps. Courteous and knowledgeable of vehicles and various services. Proud to be associated with such great folks.

Report a concern   September 26, 2026 — Rated 10 out of 10 by G.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Convenience.
Friendly service advisor, Jennifer Daley.

Report a concern   September 26, 2026 — Rated 9 out of 10 by Jon Bailey Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Enjoy the level of quality of the vehicles is very appreciated with that level of quality and affordability

Report a concern   September 25, 2026 — Rated 10 out of 10 by G.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

High quality and professional

Report a concern   September 25, 2026 — Rated 10 out of 10 by Harold Cravens Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great variety, and great service in the service department! Everyone we interacted with was very helpful, friendly and professional!!

Report a concern   September 25, 2026 — Rated 10 out of 10 by G.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Good people, good work

Report a concern   September 25, 2026 — Rated 10 out of 10 by M.E. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

It didn’t take very long at all to wait on getting my car repaired!

Report a concern   September 25, 2026 — Rated 10 out of 10 by Ginny Faulkner Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Easy to get an appointment. Work done quickly and efficiently. Only delay was it took 3 days to get my tires in.

Report a concern   September 25, 2026 — Rated 10 out of 10 by M.S. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Ray was very welcoming and professional. Murano has good mix of features, well designed dashboard and notably comfortable seats.

Report a concern   September 25, 2026 — Rated 9 out of 10 by W.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Easy to get an appointment and doesn’t take your entire day for regular maintenance work.

Report a concern   September 25, 2026 — Rated 10 out of 10 by C.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Always able to get in for service within a reasonable time. Service doesn’t usually take too long. People are really friendly.

Report a concern   September 25, 2026 — Rated 10 out of 10 by Alecia Ward Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The Nissan dealership as well as the sales associates, are very knowledgeable and willing to take the time to explain everything. Buying a new car is scary, however I trust this dealership to the fullest! Thanks Stan for all that you do!

Report a concern   September 25, 2026 — Rated 10 out of 10 by John Huber Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

John Berry is a great salesman. Very professional.

Report a concern   September 25, 2026 — Rated 10 out of 10 by Jeanetta Powell Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The staff is always very welcoming and friendly. Able to address any questions with an explanation that is understandable. Great care is given to my vehicle. My oil change appointments are easy to schedule and done in a timely manner. I appreciate the honesty of the mechanic who works on my vehicle. My last appointment only two of my tires needed rotated and my discount was given accordingly. I give a 10 out 10 rating to my Nissan Dealership.
Mrs. Powell

Report a concern   September 23, 2026 — Rated 10 out of 10 by W.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quick fast friendly professional employees

Report a concern   September 23, 2026 — Rated 10 out of 10 by S.B. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Has in stock what I’m interested in and personable and professional service.


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