- Phone: (859) 263-5020
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Customer Testimonials
Everyone at Don Franklin Nissan goes out of their way to make sure that the buyers find the right vehicle… just absolutely great team.
Very helpful and friendly . Made me feel like they wanted my business. Helped me find exactly what I wanted. Dealership was nice,clean and professional
Great customer service
I like how your Nissan express team moves quick and efficient Lorenzo Rivera and the rest of the express team are top notch
There is a schedule of services and nice waiting area. Also they drove me home and picked me up when it was ready.
Anytime we have ever come to Don Franklin Nissan for service we have had nothing but 100% red carpet service and are treated like family every single time we walk through the front doors
We absolutely love our Rock Creek Pathfinder! It’s very comfortable on trips and overall it’s a great SUV! This is our third Nissan we have bought from Don Franklin Nissan! The sales and service department goes above and beyond to get us in and out quickly. We are always satisfied customers! Thanks, Don Franklin Nissan! 😊
The service was fast and everyone was so friendly!
I was pleased with warm and friendly staff the product was presented buyable
I am ready to buy but I am unsure what I want
I’m highly satisfied with Don Franklin Nissan dealership. I had my Rogue serviced on Thursday. I was greeted when I pulled into the service department and Jennifer got me set up, and used my coupon, then Tanner finished me up. Both were very professional and helpful. This is the dealership everyone should go to!
Deborah
The professionalism of your service advisor, the determination of your parts department to continue to get the right part! I have been with the company for 6 1/2 years and they never disappoint.
really good service by people who care
The service department always goes above and beyond to make sure we are taken care of.
Jennifer was professional and courteous and did not pressure for unnecessary services.
Technicians are personable. Never feel intimidated or pressured
Good service very nice people
Fast courteous service
Customer service is always so nice and welcoming!
Very nice job
My cars check engine light came on. I was just a few miles from the dealership. When I got there Josiah checked my car and told me it would have to stay overnight and he would call me by noon the next day. He eas very professional and helpful. My car w a s ready the next day. It had been diagnosed and repaired. The cost was just as he said and was very reasonable. It was an easy and professional experience.
Salesman listened to what I wanted without feeling obligated on anything. Good price.and facility was clean.
Quality
Great customer service and friendly employees who work there!
Great service and sales
Easy to schedule, friendly service advisors who communicate well, timely service.
Stan was the best!!!! He helped me on his day off! Great guy! I appreciate his dedication and help! A reason for me to buy cars here again!
Service is good.
The people working there are very organized and knowledgeable. They are well informed about the service that they are providing, and can answer any questions you might have. I have been very satisfied with the care of my car over several years.
How friendly, and how fast they are to us customers..ty ghys6

Everything. The friendliness of the staff. The timeliness of the service visit. Overall a great job by all members.