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Customer Testimonials
Everything goes so smoothly and everyone is so nice and helpful.
Fast courteous service with friendly people
Salesman Andrew Robinson was great. Sales manager Walt very informative
This is my second Nissan. The first was still driving great at 181,000 miles.
Quick and detailed.
The best service writer I have ever dealt with! Jennifer and Josiah treat me as if I were their mother trying to get repairs done!
The workmanship has been exemplary! Parts department might need a little attention as an appointment was made but parts were not ordered to complete job. Other than that all good !!
Everything was so easy. From making an appointment to having the service done.
Very happy and definitely recommend!!
Service
Fast professional and very knowledgeable staff and service members
Everyone was friendly and I loved the Nissan 2.0 design
Na
Great customer service!
People are friendly and helpful
Very timely service, kept well informed throughout the process. Friendly staff.
Very friendly and courteous and professional to help when bringing in a vehicle. Able to communicate with me about mine when it was necessary. The loaner vehicle I was provided was really great. I really liked the car.
They are always pleasant and willing to work with you to give you best service for your dollar!
Customer service friendly
Don Franklin Staff are a great team! I was very fortunate to work with Chris in the service department. He always was up front with the maintenance on my Pathfinder. I never had bought another vehicle without paying the first one off. However, last week I decided to meet with Jill about the possibility of purchasing a new Pathfinder while getting my oil changed. I never thought I would be leaving in a brand new Pathfinder with a considerable lower monthly payment. Jill is a 10 out 10! She was awesome to work with through the whole process. I also need to mention Walt, whom provides top of the line customer service. I will always be a Don Franklin Fan!
This is only my second service- everyone is nice and friendly- answers questions and excellent work on our vehicle.
Friendly and timely service.
Your good customer service, your prices. I was a Service Manager for Glenn Nissan and Service Director and Parts Director for Glenn Infiniti. And Worked with Infiniti North American. We were ranked number one for fixed right the first time and 100% Customer Satisfaction for North America so I know what it takes to give great service. I don't trust many people working on my Nissans. Thanks for the great Service you do for me.
Ease of purchase snd no presdure
NA
Customer service is always top notch. I am always kept in the loop on what is going on with my vehicle and any issues or concerns are always explained. The staff always go above and beyond.
Fast and professional service. Knowledgeable staff
The inventory and friendly/professional staff
Nissan products since I own a Nissan and friendly service!
The employees
Original Nissan parts. Good service:
The service rep and all others were very professional and did the work win a timely manner...very courteous...it was a pleasure to be with them and my stay was very comfortable with a cup of coffee offered...