Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   February 10, 2026 — Rated 10 out of 10 by Susan Isaacs Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Professionalism

Report a concern   February 10, 2026 — Rated 10 out of 10 by Gary Williams Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly and fast service

Report a concern   February 10, 2026 — Rated 10 out of 10 by R.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Scheduling was easy and fast and work was done very fast.

Report a concern   February 5, 2026 — Rated 10 out of 10 by Tyreese Williams Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Very friendly as well as being upfront and honest about each situation. They don’t let you take on more than you can handle.

Report a concern   February 4, 2026 — Rated 10 out of 10 by C.H. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

They work with u on buying a vehicle and rfriendly personnel

Report a concern   February 4, 2026 — Rated 10 out of 10 by Ruth Ramirez Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone was nice. Didn't have to wait to long. Good service

Report a concern   February 4, 2026 — Rated 10 out of 10 by Marcy Thobaben Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I like seeing Ron and Cupcake and some other familiar faces! The service is good and the prices, fair for a dealership.

Report a concern   February 4, 2026 — Rated 10 out of 10 by Tabitha Knight Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Ron has taken care of Mr as my service advisor the last 2 times my car has been there and he really goes above and beyond to help me.
My extended warranty company was being difficult to work with but he continued to advocate to ensure I was taken care of fairly. He is really representative of what customer service means. Thank you Ron

Report a concern   February 3, 2026 — Rated 10 out of 10 by Diona Williams Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone was nice and super helpful

Report a concern   February 3, 2026 — Rated 10 out of 10 by M.G. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Ease of scheduling and promptness

Report a concern   February 3, 2026 — Rated 10 out of 10 by S.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The friendly staff and the knowledge. They show competency of their skill through the details of their debriefing process. I always feel like my car is in good hands.

Report a concern   February 3, 2026 — Rated 10 out of 10 by M.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very organized and good service

Report a concern   February 3, 2026 — Rated 10 out of 10 by Diana Pizzo Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Have just been there once for some warranty work. They were great at keeping me up to date on what was going on. Loaned me a car for the day.

Report a concern   February 3, 2026 — Rated 9 out of 10 by M.H. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

The sales associate was always available when I called and called me back promptly.

Report a concern   February 3, 2026 — Rated 9 out of 10 by S.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Ease of scheduling appointments. Times abd availability of appointments

Report a concern   February 3, 2026 — Rated 10 out of 10 by Christopher Hodges Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everything was great everyone was knowledgeable

Report a concern   January 31, 2026 — Rated 10 out of 10 by Tony Taylor Don Franklin Lexington Nissan - Service
What do you like about our products and services?

My wife really liked your new Nissan service building. Also, the service was great!

Report a concern   January 29, 2026 — Rated 10 out of 10 by James Mathews Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Your sales people were very professional and easy to work with. Considering the weather it all went as smoothly as possible. I will be looking for a small used truck in the future. You will be my number one choice. Tell Ms. Carpenter she did an excellent job. She has a very promising future and career with your company. I will recommend you to anyone who wants a new vehicle. Thank you very much.

Report a concern   January 29, 2026 — Rated 10 out of 10 by James Flanery Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Always a great experience with friendly employees and great service.

Report a concern   January 26, 2026 — Rated 9 out of 10 by Ralph Tapp Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Friendly Sales Representatives

Report a concern   January 26, 2026 — Rated 10 out of 10 by W.B. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Nice style. Not for sure about the 3 cylinder motor

Report a concern   January 24, 2026 — Rated 10 out of 10 by S.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Always reliable.

Report a concern   January 23, 2026 — Rated 10 out of 10 by R.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I like the way it drives also the gas mileage

Report a concern   January 21, 2026 — Rated 9 out of 10 by A.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quick and checks everything

Report a concern   January 21, 2026 — Rated 10 out of 10 by Lynette Williams Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The staff is amazing and friendly. Always helpful and never act like they’re too busy to answer questions. Top notch people!

Report a concern   January 21, 2026 — Rated 10 out of 10 by Gerard Vandermeer Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Trust in the care and mechanical maintenance of my Titan Truck , and the professional attention given by my service advisor Jennifer

Report a concern   January 21, 2026 — Rated 10 out of 10 by J.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Transparent, helpful in answering questions and patient with all my questions

Report a concern   January 21, 2026 — Rated 10 out of 10 by Tammy Ori Don Franklin Lexington Nissan - Service
What do you like about our products and services?

regular maintenance with new brakes all in one visit! Yay!

Report a concern   January 21, 2026 — Rated 10 out of 10 by Chris Terry Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Saturday hours

Report a concern   January 20, 2026 — Rated 10 out of 10 by B.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Staff is knowledgeable and I had a pleasant experience.


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