Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   October 10, 2025 — Rated 10 out of 10 by J.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly people. It's always a pleasant experience with minimal.waiting.

Report a concern   October 9, 2025 — Rated 9 out of 10 by J.C. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Everyone is very kind and understanding of a persons position.

Report a concern   October 9, 2025 — Rated 9 out of 10 by James Sorrell Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Jennifer has been up front about service that are based on mileage and generally cost extra but she prepares me for upcoming service and l won’t be surprised

Report a concern   October 8, 2025 — Rated 10 out of 10 by B.D. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Always can get to get an appointment quickly. Service people are friendly, courteous, and very informative.

Report a concern   October 8, 2025 — Rated 10 out of 10 by A.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Convenient, fast service. A bit pricey for what was done.

Report a concern   October 8, 2025 — Rated 10 out of 10 by S.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

My service representative is Jennifer she is easy to work and I don’t feel pushed to do service that I need to think about.

Report a concern   October 8, 2025 — Rated 10 out of 10 by J.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service is performed timely!

Report a concern   October 8, 2025 — Rated 10 out of 10 by A.T. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great location, friendly people and great customer service.

Report a concern   October 6, 2025 — Rated 10 out of 10 by E.M. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

MJ the salesperson was great to work with

Report a concern   October 6, 2025 — Rated 10 out of 10 by M.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone at the dealership is very friendly and always takes good care of me every time I’m there.

Report a concern   October 4, 2025 — Rated 10 out of 10 by Everett Patrick Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Very friendly and knowledgeable salesperson!

Report a concern   October 4, 2025 — Rated 9 out of 10 by Thomas Cleverley Don Franklin Lexington Nissan - Service
What do you like about our products and services?

DF has kept our 2011 Pathfinder running reliably. We liked their service and the product well enough that we bought a new 2019 Frontier as well as a used 2021 Titan. We encouraged my parents to look at Nissan sedans when they were looking for a new car a few years back. They were thinking of getting a Chevy, but decided to go with Nissan after driving it and comparing features.

Report a concern   October 4, 2025 — Rated 10 out of 10 by C.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very friendly and helpful
They go over everything with me.
They let me know what to expect for the next upcoming visit

Report a concern   October 4, 2025 — Rated 10 out of 10 by G.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Prompt and professional service every time I am there.

Report a concern   October 4, 2025 — Rated 10 out of 10 by Heather Lee Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The customer service and quickness of the service.

Report a concern   October 2, 2025 — Rated 10 out of 10 by D.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Good service

Report a concern   October 1, 2025 — Rated 10 out of 10 by So Jeong Heo Don Franklin Lexington Nissan - Service
What do you like about our products and services?

They are so kind and explain what components they replaced

Report a concern   September 30, 2025 — Rated 10 out of 10 by J.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendliness and concern of personnel.

Report a concern   September 30, 2025 — Rated 10 out of 10 by L.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I like getting my oil changed there extends my warranty.

Report a concern   September 29, 2025 — Rated 10 out of 10 by J.R. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Contact was made with Mr. Wagner, but he was out of town and he referred me to Mr. CJ Bush who listened to what I was looking for and helped
me to find my new car.

Report a concern   September 29, 2025 — Rated 10 out of 10 by B.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Staff is knowledgeable

Report a concern   September 29, 2025 — Rated 10 out of 10 by Linh Ung Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Very good services i liked

Report a concern   September 29, 2025 — Rated 9 out of 10 by Prentice Hollon Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Professional and personal.courtesy

Report a concern   September 29, 2025 — Rated 10 out of 10 by A.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Work always done great and prices are good..Trust this dealership!!

Report a concern   September 29, 2025 — Rated 10 out of 10 by A.A. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Customer service is the best I have had, please keep it up. Allen is great and super helpful

Report a concern   September 29, 2025 — Rated 10 out of 10 by Everett Blevins Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone is friendly and they are all about the customer awesome

Report a concern   September 28, 2025 — Rated 10 out of 10 by J.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

They are very accomodating.

Report a concern   September 27, 2025 — Rated 10 out of 10 by Michelle Leach Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Professional, Friendly, and trustworthy

Report a concern   September 27, 2025 — Rated 10 out of 10 by Michelle Woods Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Good

Report a concern   September 27, 2025 — Rated 10 out of 10 by G.F. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Good customer service


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