- Phone: (859) 263-5020
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Customer Testimonials
Easy check in, smiling faces, nice clean area to sit and work, quick service.
Repeat customer. Sales persons are always super nice. And super easy to work with.
Friendly, no pressure sales
Excellent service department
When I bring my car in to be serviced, I’m greeted with warmth and smiles.
Friendly sales people
The wait was not long. I was late for my appointment and they still were accommodating in a timely manner. The video of the inspection was cool. Jennifer was great and friendly.
Honest and quick. Know how to treat people!
How quick you complete the work and it’s done right the first time
Have always received excellent service. Been coming here for years!
The technicians were quick and efficient…they were great!
I love the Altima and am on my 6th lease with Don Franklin. Clearly I like doing business with everyone there that I have encountered.
Spacious and reliable …
The professionalism and the inventory knowledge of the customer service
Stan, Ben, Walt, and the finance guy whose name I cannot remember were great. Awesome overall experience. Really felt like everyone went the extra mile to get me taken care of!
Smiling sales reps. Very welcoming. Buying a car is very stressful, we were pleasantly surprised by the unpressured sales pitch by Ray. But, I will say, that we pre-warned him we weren’t there to squabble.
Everyone was very polite and completed my service very timely.
I have bought 4 vehicles from you in past 10 years
I am always pleased with the service, but the wait for your vehicle always takes quite a while.
Always friendly. Explains everything and never pressures you to do any recommendations that day.
Explains to us & very friendly!
Service Dept
The service advisors are very knowledgable and friendly. All services needed are explained but not pushed on you. I also feel like the services that I have needed, have been very reasonably priced.
Great service!
Everything was fast and grate
Everything
Convenience of scheduling appointment, fast and friendly advisor. Keep me up to date on everything I needed.
Service capabilities and personnel
Every vehicle I've owned over the past 35 years has been a Nissan. Each one has been a very good reliable and dependable vehicle. Never had a major issue with any of them. Anytime I took them in for any kind of service it was done in a reasonable amount of time and done correctly. I don't fore see me buying any other make of vehicle in the future.
Awesome customer service and never tried to upsell additional work
Was able to get a service appointment quickly. Nice waiting area to stay while work was done.