- Phone: (859) 263-5020
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Customer Testimonials
Quick, informative, good communication, clean.
Good service we were in a wreck and all of seatbelts came out save our lives Nissan seatbelt save are lives top of the line thank you c
It was good and quick and I didn’t have an appointment, but I had to wait longer because of that so be sure to make an appointment
Haven't had any problems with my vehicle.
Service and waiting area were very nice
Bryan, our sales representative, was amazing. Easy process from the beginning to the end. Everyone we encountered was friendly and made us feel at ease.
I like the videoing techs do when they are going through the service checks while the hood is up and the vehicle is lifted looking at brake pads wear to any leaks ect.
Very fast, reliable and knowledgeable.
Fast and efficient!
Efficient and reasonably priced
Very thorough and excellent service
Customer Service
The service person explained the issue to me and fixed it in a timely manner. Much appreciated. Would definitely recommend.
Good service, friendly people.
Easy to make an appointment on a Saturday. Staff on a Saturday is very friendly and professional.
Very professional staff and quickly took care of our service.
Everyone is always so friendly and welcoming when I come in for service and Chris was great.
Everybody was very kind and friendly and efficient and I love my 2025 Nissan Sentra
Efficiency
Friendliness & professionalism!
Efficient service and nice people!
Ease of scheduling through the app
Trusted service professionals
Comfortable waiting area
Car wash at the end of service
Don Franklin had a large selection of vehicles to choose from. My sales person Stan and his manager was excellent to work with. I would highly recommend Don Franklin for purchasing a vehicle!
Excellent service as always. Efficient, communicative, and Jennifer always makes sure that I am taken care of. Would recommend to anyone.
Am greatly appreciative of the service preformed on my truck. Thanks to Josiah for what he did.
Service fast time punctual also friendly and loyal staff .
I always have a great experience with Don Franklin Nissan when servicing our 2019 Nissan Pathfinder. Jennifer, my service advisor, is absolutely great and always has been. She is professional, friendly, helpful, and consistently makes sure I am well taken care of and informed about my vehicle.
This visit, the team completed our oil change, CVT transmission service, brake fluid service, tire rotation and balance, and a thorough multi-point inspection. I appreciate the quality of service and the confidence of knowing our Pathfinder is properly maintained. Jennifer and the service team are a big reason I continue bringing our Pathfinder back to Don Franklin Nissan. I highly recommend them!
I love Ron! He's the best.
The staff is very attentive from the moment you get on the lot they’re very pleasant and friendly and knowledgeable. The car tester was a beautiful car and I wish I could’ve bought it from start to finish. It was a very good experience.
Very nice. Easy to deal with. Smooth buying process
Costumer Service from the beginning to the end was amazing.