Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   February 14, 2026 — Rated 10 out of 10 by E.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great quality and great prices.

Report a concern   February 14, 2026 — Rated 10 out of 10 by S.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I’ve never had a problem

Report a concern   February 14, 2026 — Rated 10 out of 10 by R.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very accommodating

Report a concern   February 14, 2026 — Rated 10 out of 10 by E.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great service, Jennifer does an amazing job, and the waiting area is very accommodating for those that need a work space during the wait.

Report a concern   February 13, 2026 — Rated 10 out of 10 by J.T. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Love them, keeps me coming back!

Report a concern   February 13, 2026 — Rated 9 out of 10 by Thomas Cleverley Don Franklin Lexington Nissan - Service
What do you like about our products and services?

We've been very happy with the service that DF has performed on our 2011 Pathfinder. We've purchased a 2019 Frontier and a 2021 Titan when we were looking for vehicles.

Report a concern   February 13, 2026 — Rated 10 out of 10 by N.D. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very professional, very courteous

Report a concern   February 13, 2026 — Rated 10 out of 10 by S.Z. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service advisor Jennifer is very pleasant to work with.

Report a concern   February 13, 2026 — Rated 10 out of 10 by P.D. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Your service department has always helped me in a timely and professional manner.

Report a concern   February 13, 2026 — Rated 10 out of 10 by R.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Courtesy effect in and out timely manner listen to what I said about the vehicle problem most places blow you off

Report a concern   February 12, 2026 — Rated 10 out of 10 by Margaret Lafontaine Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service nice& professional but for it’s the people. Jennifer and her team do not let me down. Way to go service team. My car is in good hands

Report a concern   February 12, 2026 — Rated 10 out of 10 by J.J. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great service

Report a concern   February 12, 2026 — Rated 10 out of 10 by C.J. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quick

Report a concern   February 12, 2026 — Rated 10 out of 10 by B.S. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Nice cars, nice salesman

Report a concern   February 12, 2026 — Rated 9 out of 10 by K.O. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly, efficient
Appreciate service

Report a concern   February 12, 2026 — Rated 10 out of 10 by A.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Had a great experience! Always very friendly and helpful

Report a concern   February 12, 2026 — Rated 9 out of 10 by M.S. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

There is alot to choice from

Report a concern   February 12, 2026 — Rated 10 out of 10 by C.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

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Report a concern   February 10, 2026 — Rated 9 out of 10 by D.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

It was quick and done when they said it would be. I was very satisfied

Report a concern   February 10, 2026 — Rated 10 out of 10 by L.E. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Staff was very professional & knowledgeable.

Report a concern   February 10, 2026 — Rated 10 out of 10 by M.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

New service dept. Is big and clean. When I had a problem with nothing on the steering wheel working, your guys knew exactly what the problem was, but that presented another problem. Every one I talked to elsewhere, said they had to take off the air bags to get to this part. Every one else said there was a chance the air bag would activate and that was $1500.00 by itself. No one wanted to touch it. Your guys said there was no chance that would happen there. All said and done, they fixed it. When I brought the truck in for an oil change, the topped off all fluids and told me the things I should be concerned about. I feel like your people know what they are doing and I don't have to worry.

Report a concern   February 10, 2026 — Rated 10 out of 10 by M.G. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Professional

Report a concern   February 10, 2026 — Rated 10 out of 10 by Shonda Gregg Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

The staff was extremely friendly and welcoming made me feel like I was talking to family as they walked me through the process, even connected my phone to the car for me before I left.

Report a concern   February 10, 2026 — Rated 10 out of 10 by D.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service team was professional - service was quick and competitively priced.

Report a concern   February 10, 2026 — Rated 10 out of 10 by Michael Ely Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Taken care of my nissan very well

Report a concern   February 10, 2026 — Rated 10 out of 10 by Susan Isaacs Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Professionalism

Report a concern   February 10, 2026 — Rated 10 out of 10 by Gary Williams Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly and fast service

Report a concern   February 10, 2026 — Rated 10 out of 10 by R.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Scheduling was easy and fast and work was done very fast.

Report a concern   February 5, 2026 — Rated 10 out of 10 by Tyreese Williams Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Very friendly as well as being upfront and honest about each situation. They don’t let you take on more than you can handle.

Report a concern   February 4, 2026 — Rated 10 out of 10 by C.H. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

They work with u on buying a vehicle and rfriendly personnel


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