- Phone: (859) 263-5020
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Customer Testimonials
Very happy with my purchase. Don Franklin’s staff took care of me and I love my new (used) car!! Thanks to all the staff, everyone I worked with was friendly and helpful!
It was very easy to make the appointment. Everyone there was very nice and helpful. Chris answered whatever questions I had. I was in customer service for over 30 years so I feel I know good customer service when I experience it and you all did a great job!
Service department is always friendly and knowledgeable
The service is outstanding, I didn't have a appointment and they work me fast and I was out the door and I trust you with my car
Eddie Thompson and Ron in the service dept. are the best.
Very friendly, knowledgeable and professional
Like the new service area.
1st, your honesty, and 2nd, you didn't try to upsell me.
The people are your greatest asset. Always cheerful and helpful!
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Very helpful team and very friendly
Everyone we interacted with was very kind and helpful. MJ helped me buy my first new car. and he made the experience very easy and understandable.
Staff are always courteous and professional. When offering services they’re never pushy about selling them.
Friendly and knowledgeable staff, clean facilities, and my salesperson (Stan Standifer) went above and beyond to assist me in my vehicle purchase process.
Friendly and called back
Getting right to business
No dragging out the sales call
Thorough, courteous service.
On time. Needed rear brakes done and was informed it would take some additional time
Courteous staff, quick service
Chris was super nice. Had my car in and out pretty quickly. Kudos!
Excellent services, wonderful attendance, and affordable costs.
Friendly and informative.
Service is always great.
Servive rep is knowledgeable efficient and friendly.
I had a great experience with Don Franklin. Everyone I talked with was straightforward, helpful, and respectful of my time. The process was smooth, the communication was clear, and I left feeling confident about my purchase.
Clear communication, nice waiting area, fast work, and just an overall nice environment!
Great service. They listened to my concerns, addressed them and talked me through their findings which wasn't anything but nice to know they checked it out for me. Left happy and informed with my vehicle in great condition. Love the updated service center too!
No one else services my Nissan Altima - only Franklin Nissan - although it is 14 years old. Ron and Jennifer are helpful and very efficient.
Very great service and very polite service advisor
Cat Kirby is the best! She makes buying a car seem easy and nonstressful