Customer Testimonials

Everyone is courteous & knowledgeable

Great service and great people

Knowledgeable, Friendly,Efficient

When you get to the service center they make you feel welcome and the staff and service on your car is great

People providing Your services have been professional and the work has been great so far. My first oil change on my new car . I was pleased from the time I checked in to the time they returned my car all cleaned up !

Scott was amazing, and everyone else were friendly and kind.

Friendly, efficient service

Ease of making an appointment. Service wait is desirable.

Everything is very efficient from the time you walk in the door and are greeted by a service department representative to the time you pick up your car. Any service that is required is explained to you.

My car was returned to me, newly washed. I continue to be very impressed with Don Franklin-Nissan. Thank you.

Communication

Caring staff

I really appreciate how friendly, helpful, and efficient everyone is throughout the business. I also especially appreciate the honesty of the service department. They don’t recommend or do unnecessary work just because they can, and that honesty and integrity really means a lot. It’s nice to know you can trust the people taking care of you and your vehicle!

I always like bringing my car back to the dealership. Everybody tells me that I pay more. but I don’t care. I like to know that my car is well taken care of.

Friendly staff, fair prices. No pushy sales. Timely service

Quick derive, Jennifer is always so helpful.

They were very helpful and knowledgeable.

No complaints

Ron Abrahamson was my service rider. We were having a problem getting a key fob for my wife’s 2022. Alize just bought her. They were waiting on a new key cutting machine and Ron kept me up-to-date every few days. I called him one day he said hold on just a minute. I think we’ve got things settled. Our phone call got cut off. He had my number and was able to call me back. Took care of setting me an appointment and I couldn’t have asked for better service Dept. from the parts ladies and any your salesman. I had a cordial passing.

Great service advisors

Friendly and thorough Customer service. They communicate each step very well so you feel you’re able to make informed decisions about your vehicle’s repair and maintenance needs.

Great used cars and great service. Andrew Robinson is an excellent salesperson. Ben did well getting us at price range and Olivia was very thorough in reviewing paperwork.

You was really nice and helpful and didn’t pressure me. This is my fourth frontier and they are very reliable.

Good service

Pricing and customer service…

Quick and efficient. Good communication. let you know what future services may be needed, but not high-pressure.

I always get treated with such respect and I love coming here

First time dealing with Don Franklin nissan. Staff was very helpful. Galling a loaner car was a life saver and appreciated. Car runs great

From the purchase of my vehicle last year to the current service visit, there has never been a problem or concern on my part. Great service in every way.

We have purchased vehicles from multiple different dealerships, the Nissan Don Franklin is head and shoulders above the rest.
Everyone I have dealt with is very professional yet welcoming, and Jennifer is top notch, can not say enough good things about her

Sevice appointments are timely. Everyone is polite and attentive and you are advised of what is happening