Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   August 21, 2026 — Rated 10 out of 10 by Bradford Blain Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly people, timely service

Report a concern   August 21, 2026 — Rated 10 out of 10 by Zece Davidson Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Friendly, consistent, customer service
Report a concern   August 20, 2026 — Rated 10 out of 10 by C.T. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly service. Easy to access. Text messages keep you up to date. Josiah did a great job!!

Report a concern   August 20, 2026 — Rated 10 out of 10 by Bill Vance Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service has always been great.

Report a concern   August 20, 2026 — Rated 10 out of 10 by Linda Freudenberger Don Franklin Lexington Nissan - Service
What do you like about our products and services?

How the lady at the service desk helped me with my walker and explained what the mechanics found to keep my car running smoothly.

Report a concern   August 19, 2026 — Rated 10 out of 10 by B.B. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Friendly, always feel like I'm being treated fairly & with respect in sales & service.
Report a concern   August 18, 2026 — Rated 10 out of 10 by A.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Good
Report a concern   August 17, 2026 — Rated 10 out of 10 by Diana Carter Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendliness of the workers in the Service Department

Report a concern   August 17, 2026 — Rated 10 out of 10 by Sangwook Kang Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very professional and reliable service!
Report a concern   August 17, 2026 — Rated 10 out of 10 by Belinda Riddle Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I have always loved Don Franklin and this is my 4th Don Franklin purchase. I have always been very satisfied with my treatment. The Nissan service is great! My other three experiences are with Toyota of Corbin.

Report a concern   August 17, 2026 — Rated 10 out of 10 by E.D. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

GOOD SERVICE.
Report a concern   August 16, 2026 — Rated 10 out of 10 by Robert Booth Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Most important characteristic for me are the extremely trustworthy people and services.
Report a concern   August 15, 2026 — Rated 10 out of 10 by Megan Shannon Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I like that you have everything in order. Appointments are smooth.
Report a concern   August 15, 2026 — Rated 9 out of 10 by D.G. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Have very nice service reps,Jennifer was very nice and helpful.
Report a concern   August 15, 2026 — Rated 10 out of 10 by Jamie Yarber Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very friendly and up front about what is needed without pressure to service things that aren’t needed. Jennifer is so helpful and friendly. Only get my car serviced there.

Report a concern   August 15, 2026 — Rated 10 out of 10 by J.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great people to work with

Report a concern   August 15, 2026 — Rated 10 out of 10 by Linda Smith Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly thorough service
Report a concern   August 15, 2026 — Rated 10 out of 10 by D.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great courteous and friendly staff.
Report a concern   August 15, 2026 — Rated 10 out of 10 by K.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Easy to make appointments
Knowing that the technicians know my car
Able to rely on Ron to recommend service milestones, to coordinate the work and to explain any issues found. Much appreciated.

Report a concern   August 14, 2026 — Rated 10 out of 10 by Jane Bradley Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Operates well. Very comfortable— especially on long trips! Reliable and all around perfect for me/us.
Services — excellent! Well organized and efficient. Personnel are friendly and helpful. Knowledgeable, too!
Report a concern   August 14, 2026 — Rated 10 out of 10 by J.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Updated quickly
Repairs super fast
Smooth quick process
Report a concern   August 14, 2026 — Rated 10 out of 10 by John Johnson Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very knowledgeable and helpful.
Report a concern   August 14, 2026 — Rated 10 out of 10 by Mauricee Johnson Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great service and they got our car back to us within business hours. Josiah was a great representative as well
Report a concern   August 13, 2026 — Rated 9 out of 10 by Thomas Cleverley Don Franklin Lexington Nissan - Service
What do you like about our products and services?

My wife and I have come to find that Nissan vehicles are dependable and that Don Franklin Nissan is a great place to have them serviced to get the best life out of your Nissan. We have a 2011 Pathfinder, a 2019 Frontier, and a 2021 Titan.

Report a concern   August 12, 2026 — Rated 10 out of 10 by J.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone is courteous & knowledgeable

Report a concern   August 11, 2026 — Rated 10 out of 10 by J.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great service and great people

Report a concern   August 11, 2026 — Rated 10 out of 10 by T.J. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Knowledgeable, Friendly,Efficient
Report a concern   August 11, 2026 — Rated 10 out of 10 by T.D. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

When you get to the service center they make you feel welcome and the staff and service on your car is great

Report a concern   August 11, 2026 — Rated 10 out of 10 by P.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

People providing Your services have been professional and the work has been great so far. My first oil change on my new car . I was pleased from the time I checked in to the time they returned my car all cleaned up !
Report a concern   August 11, 2026 — Rated 10 out of 10 by B.K. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Scott was amazing, and everyone else were friendly and kind.


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