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Customer Testimonials
Customer service was awesome
I have had five Nissan automobiles and loved all of them. Would recommend them to anyone.
I don’t like that you call me to try to sell me a new car after I visit you to service my Nissan
The staff in the service department are always so friendly and easy to work with! Their new facilities are also very nice!
Your team members are good people, specially Josiah who received me.
Knowledgeable salesperson answered all my questions. Smooth process. Did have to wait a long time at finance dept.
Wonderful service
Collin was great!
Very friendly and professional people! Very pleased with my purchase!
New show room and courteous staff
I’ve had a long, dependable history of purchases & have generally found my buying experience to be efficient & fair. I’ve been very pleased with my last two transactions which have been with John Berry.
Fast process.. good service!
The car is good on gas. There’s enough space. Quiet.
We’ve bought multiple cars from Don franklin in the last year. We’re just trying to figure out what car we want to buy next. MJ is always great and helpful.
Jennifer was very personable and kind. While waiting associates would walk pass and speak. Oil change was free one of 3 are for me. Didn’t know that so big surprise in a positive way. Didn’t have to wait to long either. Wait was maybe 50 minutes.
Service was very good
Beautiful new facility. Jennifer very good representative for Don Franklin Auto Group. Personable but very professional and well spoken. Service has been quick and efficient. Used promotion that was sent to me after initial service. Much appreciated.
A good experience and satisfied customer.
Sincerely
John Cowan
Jill was an amazing sales person. The rest was normal car lot stuff. Also Walt is wonderful.
I may have accidentally hit a wrong answer on the first question. I loved every part of working with Don Franklin Nissan. Jill was our salesperson, and she was patient despite us driving a combined 5 test drives. She stayed late on a Friday night to sell us two cars, and she was in early Saturday morning to finish things up. We were treated royally.
Good sales and service! Good product also!!
I recently had a rear tire with low pressure. I arrived without an appointment and they were able to determine the tire could not be repaired. A new tire was ordered and installed the next day‼️
They were efficient and completed the work as desired.
I am always pleased with the level of service I receive.
Everything
Ease of making service appt.
Nice waiting room
Jennifer is a pleasant, competent service writer
Fsst
Chris was very friendly and efficient. My car was serviced quickly. The complimentary multi-point inspection was explained to me, highlighting some areas that might need to be serviced during my next visit. It was reassuring to know that my car was in good hands.
Very outstanding and friendly service people you can depend on getting the job done right haven’t had a issue yet.
The service advisors at the font desk always make the experience enjoyable, Jennifer is fantastic!
They are thorough, trustworthy and honest. You know that they are using products that are best for your car because they are a Nissan dealership. Their work is always spot on.