Customer Testimonials

Enjoy the discounts for the oil change. Your prices are very competitive to the Richmond prices always friendly, staff and very knowledgeable.

Good experience overall.

Best car buying experience ever!

Appointment time was on time; service person was knowledgeable and no sales pressure to have other work performed; good cause and effect recommendations and a super deal on the oil change.

Ps Coffee was good too! Looked at the used trucks but didn’t see price anywhere in the truck?

Efficient and friendly. Comfortable attractive waiting area.

You have some great people working for you

Your job is Great

They researched my low tire pressure & found a nail had penetrated too far to repair it. They put on a new tire.

Personalized care!

The associates that work there are top of the line! They are very good at there positions. They are friendly and professional. I want to recognize Josiah. He is a great Service Manager. He kept me posted on whst was

The staff is always friendly and courteous. About the only thing that could be improved is the attention to the little things. For example, last time I visited, the battery in my keychain was notifying me that the battery was low. Rather than just changing the battery and letting me know it had been changed, the key was returned to me and upon entry to the automobile, the first notice that popped up was a "battery low" message. I went back inside, and the attendant replaced it immediately for me while being extremely nice about it. It just would have been better if someone had caught it before I did. That's all I'm saying. Overall, I appreciate everything else about the services I receive. I also love the new waiting area where I can get work done if needed.

Thanks.

PROFESSIONAL SERVIVE

Ya'll did your job

I arrived early and was greeted professionally. The team jumped right on my service request. Jennifer Dailey was extremely professional and helpful. You should be careful to take good care of her and not let her get away; she's an excellent representative of your organization.

I chose to wait on-site while the work was done and was particularly impressed by the facilities: bright, clean, spacious, and comfortable.

Wow, a nice new facility is awesome. Plenty of seating, charging stations and refreshments while you wait for service. The staff is top notch. Thanks

Honestly I like your service person Jennifer—very customer service oriented I ve brought my car in and she’s helped me the last couple of times

Parts are in stock and the work is always professional.

Reliability

Nothing.

Great people, great service

Josiah was very helpful

I trust that the work will be done correctly and I have no complaints after utilizing the service department for over 9 years.

Good service nice friendly people

Daryl Bond is great to work with. Very knowledgeable. Plus selection and warranty is hard to beat.

The service department people are very helpful and trustworthy.

The salesman was helpful & understanding

Best people to work with. Very professional

Always kind, informative and on time for appointments.

Everyone is always friendly & accommodating

Jennifer Dailey is always the best to work with…
She did not handle our work this time she has been exceptional
previously. The young an we had this week was very good too,
sorry, I don’t remember his name.

Customer service