- Phone: (859) 263-5020
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Customer Testimonials
The people are your greatest asset. Always cheerful and helpful!
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Very helpful team and very friendly
Everyone we interacted with was very kind and helpful. MJ helped me buy my first new car. and he made the experience very easy and understandable.
Staff are always courteous and professional. When offering services they’re never pushy about selling them.
Friendly and knowledgeable staff, clean facilities, and my salesperson (Stan Standifer) went above and beyond to assist me in my vehicle purchase process.
Friendly and called back
Getting right to business
No dragging out the sales call
Thorough, courteous service.
On time. Needed rear brakes done and was informed it would take some additional time
Courteous staff, quick service
Chris was super nice. Had my car in and out pretty quickly. Kudos!
Excellent services, wonderful attendance, and affordable costs.
Friendly and informative.
Service is always great.
Servive rep is knowledgeable efficient and friendly.
I had a great experience with Don Franklin. Everyone I talked with was straightforward, helpful, and respectful of my time. The process was smooth, the communication was clear, and I left feeling confident about my purchase.
Clear communication, nice waiting area, fast work, and just an overall nice environment!
Great service. They listened to my concerns, addressed them and talked me through their findings which wasn't anything but nice to know they checked it out for me. Left happy and informed with my vehicle in great condition. Love the updated service center too!
No one else services my Nissan Altima - only Franklin Nissan - although it is 14 years old. Ron and Jennifer are helpful and very efficient.
Very great service and very polite service advisor
Everything. The friendliness of the staff. The timeliness of the service visit. Overall a great job by all members.
Everyone at Don Franklin Nissan goes out of their way to make sure that the buyers find the right vehicle… just absolutely great team.
Very helpful and friendly . Made me feel like they wanted my business. Helped me find exactly what I wanted. Dealership was nice,clean and professional
Great customer service
I like how your Nissan express team moves quick and efficient Lorenzo Rivera and the rest of the express team are top notch
There is a schedule of services and nice waiting area. Also they drove me home and picked me up when it was ready.
Anytime we have ever come to Don Franklin Nissan for service we have had nothing but 100% red carpet service and are treated like family every single time we walk through the front doors
We absolutely love our Rock Creek Pathfinder! It’s very comfortable on trips and overall it’s a great SUV! This is our third Nissan we have bought from Don Franklin Nissan! The sales and service department goes above and beyond to get us in and out quickly. We are always satisfied customers! Thanks, Don Franklin Nissan! 😊
1st, your honesty, and 2nd, you didn't try to upsell me.