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Customer Testimonials
Very impressed with the overall experience from the time I left my vehicle, courtesy driver taking me back to work, very informative when I picked up my vehicle .
1st time really dealing with the dealership, definitely will not be the last ! 😊
Not pushy and great deals!
Detailed breakdown of the service that was done, and a window that you can actually see it being done, and sometimes get a free was
The service department is well organized and well run. They are always ready for me when I arrive and the information and updates they provide are always timely and informative.
I appreciate the great service, professional, no pressure, no hassel. This is our 2nd purchase at Don Franklin. Thank you Jill, MJ, Eric and Steve.
Lance & Carrie Horn
Prompt efficient
So friendly!
Seevice
The customer service is always great!
I always get my vehicle serviced with a friendly smile. I always get treated with respect. I recommend to everyone this dealership for your car services. 🙂
Products are reliable and priced accordingly. Customer service is outstanding.
The friendly atmosphere! How welcome you feel and how they’re not pushy!
In and out!
Your employees are great
I drive few miles so I don't need an oil change often. I always make the 1 hr 40 minute trip to Don Franklin for service. I have found it is easy to get an appointment and oil changes are fast. Also I like the fact they sent me a coupon for a discount,
Efficiency and professionalism!
I love how when I make an appointment they get me right in. They are very thorough and take time and let me know step by step what they are doing and done. And then they wash my car that just makes my day!!
I was able to get my car in to be serviced in a timely manner. Staff were a professional polite and informative. Explain to me in language that I could understand what they were looking at my car and what the results were.
Ok
Everything
They were fast in getting us in and out. Very friendly
Thank you for a complete inspection when I have the oil changed.
I love my Nissan Maxima and my sales person Brian has remembered me for three years and he's very personable. Chris in Service department is always very thorough and personable also. However I hate these surveys!
Friendliness. Professional and great serves!
Costumer Service from the beginning to the end was amazing.
Quick, informative, good communication, clean.
Good service we were in a wreck and all of seatbelts came out save our lives Nissan seatbelt save are lives top of the line thank you c
It was good and quick and I didn’t have an appointment, but I had to wait longer because of that so be sure to make an appointment
Haven't had any problems with my vehicle.
Service and waiting area were very nice
Friendly service