- Phone: (859) 263-5020
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Customer Testimonials
Very friendly and and helpful service team
Definitely would recommend
Greeted right away. Service done on time.
Friendly and efficient service.
Satisfied with my Nissan and service personnel are great.
Courtesy and willingness to help
As always a great service!!! Excellent communications and quick turn around time!!!
Was on time and was price quoted
Great!!!!!!
Ease of purchasing, laid back nature of sales reps, low cost of maintenance, fair trade-in values
⭐️⭐️⭐️⭐️⭐️
I recently had my oil changed at Don Franklin Nissan, and I couldn't be more satisfied! The staff was incredibly friendly and attentive, making the whole experience pleasant. The speed of service was impressive; they got me in and out quickly without sacrificing quality. The service analyst went over my car in great detail, explaining what would be needed in the future without any hard sell, which I really appreciated. I would 100% recommend Don Franklin Nissan to anyone in search of a Nissan vehicle. Their customer service truly goes above and beyond!
They are fast friendly and thorough
Quality parts and friendly staff.
Oem Nissan oil filter; complimentary car wash
Large variety of new and used automobiles
To choose from.
State of the art showrooms as well as a knowledge and friendly staff.
I was very happy with my last purchase from the Don Franklin family
Great sales team and always goes the extra mile for customers.
I love that everything is so easy. Customers service is top notch and the advisors go out of their way to explain anything wrong or great.
Jennifer in Service is very helpful!
I have been pleased with everything overall.
Thank you.
Prompt and courteous service!
The recall work done was courteous and prompt from the scheduling of the appt to completion of the work on day of service.
Ron was first class. Kept us informed, polite, explained issues and findings.
Cat Kirby is the best! She makes buying a car seem easy and nonstressful
Very happy with my purchase. Don Franklin’s staff took care of me and I love my new (used) car!! Thanks to all the staff, everyone I worked with was friendly and helpful!
It was very easy to make the appointment. Everyone there was very nice and helpful. Chris answered whatever questions I had. I was in customer service for over 30 years so I feel I know good customer service when I experience it and you all did a great job!
Service department is always friendly and knowledgeable
The service is outstanding, I didn't have a appointment and they work me fast and I was out the door and I trust you with my car
Eddie Thompson and Ron in the service dept. are the best.
Very friendly, knowledgeable and professional
Like the new service area.
Michael, Chris and Lawerence at the Nicholasville location. They’re the best!