Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   February 28, 2026 — Rated 10 out of 10 by Mark Calk Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Nissan vehicles have always been a great product, but what brings us back to this dealership is the professionalism of MJ Carpenter as well as Jill Carpenter. The support staff there is very friendly and down to earth. I will always recommend MJ to anyone that is interested in a vehicle!

Report a concern   February 28, 2026 — Rated 10 out of 10 by D.M. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Very knowledge and cares about the the person they are dealing with

Report a concern   February 28, 2026 — Rated 10 out of 10 by J.S. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

I’m impressed with the quality of the product!

Report a concern   February 27, 2026 — Rated 10 out of 10 by G.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

First of all, I’d like to mention, I like the new building and the way the service department and service desk is set up.
I’ve always trusted Nissan service department with all my vehicles

Report a concern   February 27, 2026 — Rated 10 out of 10 by T.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service

Report a concern   February 26, 2026 — Rated 10 out of 10 by R.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The dealership kept me informed of what was going on with my vehicle

Report a concern   February 26, 2026 — Rated 10 out of 10 by Kathy Bottom Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Customer service. Always nice and polite. Never pushed into anything, advised but never pushed. I’ve been going there for 16 years now. Very professional!

Report a concern   February 26, 2026 — Rated 10 out of 10 by S.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

You have always proved to be fast and efficient 😊

Report a concern   February 26, 2026 — Rated 10 out of 10 by T.A.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

In and out as expected!

Report a concern   February 26, 2026 — Rated 10 out of 10 by C.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very friendly and very professional

Report a concern   February 26, 2026 — Rated 10 out of 10 by Joseph Jones Jr Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I have always had great service on my automobiles from service department. I had had Nissan cars for 30 years.

Report a concern   February 26, 2026 — Rated 10 out of 10 by T.D. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

You know my car best. You care for it right, and I have confidence in your service department.

Report a concern   February 26, 2026 — Rated 10 out of 10 by T.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Clear communication, caring customer service and efficient turnarounds. I barely have to wait for my services to complete.

Report a concern   February 26, 2026 — Rated 10 out of 10 by Glenn Hatton Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Prompt and professional service. Jennifer always has a smile on her face and keeps you aware of what is going on with your vehicle. She gives you the Nissan and service tech suggestions without the doom and gloom approach that so many service advisors use. New service waiting area is clean and comfortable.

Report a concern   February 26, 2026 — Rated 10 out of 10 by M.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly and easy to work with.

Report a concern   February 26, 2026 — Rated 10 out of 10 by M.D. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I’ve had 4 Nissans and your service has always been great!

Report a concern   February 23, 2026 — Rated 10 out of 10 by L.J. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Responsive team who seemed to really want our business.

Report a concern   February 23, 2026 — Rated 10 out of 10 by L.P. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Purchase was quick and simple. Pricing was the best I found.

Report a concern   February 23, 2026 — Rated 10 out of 10 by Linda Parker Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

I liked the salesman and the price

Report a concern   February 23, 2026 — Rated 10 out of 10 by Renee Miller Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Don franklin Nissan does a great job and in timely fashion .friendly people there working !Allen takes care of my car needs and to what expect at my next service. Thank you Renee miller

Report a concern   February 23, 2026 — Rated 10 out of 10 by R.T. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone is nice and polite and very friendly and helpful.

Report a concern   February 21, 2026 — Rated 10 out of 10 by J.S. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Long lasting

Report a concern   February 20, 2026 — Rated 10 out of 10 by Donna SANTIVANEZ Don Franklin Lexington Nissan - Service
What do you like about our products and services?

A friendly staff!

Report a concern   February 20, 2026 — Rated 10 out of 10 by John Helton Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Good service quality products.

Report a concern   February 20, 2026 — Rated 10 out of 10 by J.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

That they did everything possible to rectify the situation and kept us in the loop the entire time.

Report a concern   February 20, 2026 — Rated 10 out of 10 by R.K. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Easy to make appointment and usually very timely. Price is OK on most things. If not I will let you know.

Report a concern   February 20, 2026 — Rated 10 out of 10 by S.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Your service representatives are great—especially Jennifer and Josiah.
The young men in the arrival bay are exceptionally courteous and helpful.

Report a concern   February 20, 2026 — Rated 10 out of 10 by R.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly people willing to help in any way possible. I will definitely go there again when I have a problem with my vehicle.Mumber number one I’m my way of thinking.

Report a concern   February 20, 2026 — Rated 10 out of 10 by Patrick Hannigan Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Awesome service and friendly staff!!

Report a concern   February 20, 2026 — Rated 10 out of 10 by P.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Always personal attention from your team.


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