Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   March 6, 2026 — Rated 10 out of 10 by Cody Mattingly Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very friendly

Report a concern   March 6, 2026 — Rated 10 out of 10 by A.G. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Your personnel are seasoned and helpful. Thanks 😊

Report a concern   March 6, 2026 — Rated 10 out of 10 by S.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I love my Nissan. Staff seem to always be helpful, wait isn't long.
Report a concern   March 6, 2026 — Rated 10 out of 10 by David Greene Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

5th vehicle bought from you. Good service and excellent staff
Report a concern   March 6, 2026 — Rated 10 out of 10 by Patricia Millikan Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Employee very nice and knowledgeable. Wait time was fast.

Report a concern   March 5, 2026 — Rated 10 out of 10 by M.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everything is always quick and efficient and the staff are kind and understanding.

Report a concern   March 5, 2026 — Rated 10 out of 10 by Brittany Montgomery Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Able to schedule from the app on my phone, quick check-in, enjoyable atmosphere, while waiting for my vehicle, and the staff was very polite
Report a concern   March 5, 2026 — Rated 10 out of 10 by C.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

They are knowledgeable and friendly. Plus, the customer wait area is very clean as well as the restrooms.
Report a concern   March 5, 2026 — Rated 10 out of 10 by A.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The staff

Report a concern   March 5, 2026 — Rated 10 out of 10 by L.Y. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Chris has the best customer service! He is very warm friendly and always greets you with a smile. I waited for my car to be service and I was in and out within 30 minutes. Fantastic service.

Report a concern   March 5, 2026 — Rated 10 out of 10 by J.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great staff to work with . I have purchased 4 vehicles from them .Great group of people sales and service

Report a concern   March 4, 2026 — Rated 10 out of 10 by Patricia Hays Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Good vehicles. Fast efficient & I like to think service

Report a concern   March 4, 2026 — Rated 10 out of 10 by Gary Mabley Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Jennifer is always very helpful when I come for service on my vehicles.

Report a concern   March 4, 2026 — Rated 10 out of 10 by B.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly and knowledgeable

Report a concern   March 4, 2026 — Rated 10 out of 10 by S.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Extremely friendly and care about the customer
Report a concern   March 4, 2026 — Rated 10 out of 10 by W.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I appreciate fitting me in get my car repaired. And especially giving me loaner and taking me to work.

Report a concern   March 3, 2026 — Rated 10 out of 10 by Carmen Elery Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Excellent customer service. Prompt attention and quick job execution.

Report a concern   March 3, 2026 — Rated 10 out of 10 by R.R. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

I didn’t buy a car from them but that is only because I decided on another vehicle. I can’t say enough about sales manager Walt. He was fantastic. I was impressed by the entire staff. You all have a solid crew on Richmond Rd in Lexington KY.

Report a concern   March 2, 2026 — Rated 10 out of 10 by Everett Blevins Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everybody’s friendly and professional
Report a concern   March 2, 2026 — Rated 10 out of 10 by L.W. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Everything
Report a concern   March 2, 2026 — Rated 10 out of 10 by Lisa Snapp Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very professional, polite and helpful

Report a concern   March 2, 2026 — Rated 10 out of 10 by Jacob Guitierrz Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Buena atención

Report a concern   March 2, 2026 — Rated 10 out of 10 by C.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I like the speedy and friendly service

Report a concern   March 2, 2026 — Rated 10 out of 10 by Natalie Pompa Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quick and done right..Nice waiting area..Service staff very professional..
Report a concern   February 28, 2026 — Rated 10 out of 10 by M.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Customer service is great!
Report a concern   February 28, 2026 — Rated 10 out of 10 by Clay Johnston Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The staff is super friendly and the newly updated facility is very nice.

Report a concern   February 28, 2026 — Rated 10 out of 10 by C.P. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

I liked how nice and eager they were to try and help me even though I was unable to get into a car.

Report a concern   February 28, 2026 — Rated 10 out of 10 by Sheryl Blakeman Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

I like for the company to listen and work with the customers. I like everything about the Nissan Rogue we got so far. I will say I’m satisfied so far and expect it to stay that way. Thank you to everyone who helped us.

Report a concern   February 28, 2026 — Rated 10 out of 10 by Peter Romanov Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very polite and professional stuff!
Report a concern   February 28, 2026 — Rated 10 out of 10 by T.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I just had a key fob made for my Nissan Armada. Everyone was very friendly and the wait was very short


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