- Phone: (859) 263-5020
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Customer Testimonials
I was pleased with warm and friendly staff the product was presented buyable
I am ready to buy but I am unsure what I want
I’m highly satisfied with Don Franklin Nissan dealership. I had my Rogue serviced on Thursday. I was greeted when I pulled into the service department and Jennifer got me set up, and used my coupon, then Tanner finished me up. Both were very professional and helpful. This is the dealership everyone should go to!
Deborah
The professionalism of your service advisor, the determination of your parts department to continue to get the right part! I have been with the company for 6 1/2 years and they never disappoint.
really good service by people who care
The service department always goes above and beyond to make sure we are taken care of.
Jennifer was professional and courteous and did not pressure for unnecessary services.
Technicians are personable. Never feel intimidated or pressured
Good service very nice people
Fast courteous service
Customer service is always so nice and welcoming!
Very nice job
My cars check engine light came on. I was just a few miles from the dealership. When I got there Josiah checked my car and told me it would have to stay overnight and he would call me by noon the next day. He eas very professional and helpful. My car w a s ready the next day. It had been diagnosed and repaired. The cost was just as he said and was very reasonable. It was an easy and professional experience.
Salesman listened to what I wanted without feeling obligated on anything. Good price.and facility was clean.
Quality
Great customer service and friendly employees who work there!
Great service and sales
Easy to schedule, friendly service advisors who communicate well, timely service.
Stan was the best!!!! He helped me on his day off! Great guy! I appreciate his dedication and help! A reason for me to buy cars here again!
Service is good.
The people working there are very organized and knowledgeable. They are well informed about the service that they are providing, and can answer any questions you might have. I have been very satisfied with the care of my car over several years.
How friendly, and how fast they are to us customers..ty ghys6
Very accommodating especially John berry and Ron abramson
They were quick and to the point.
Quick and timely.
Great
We appreciate having trained personnel in charge of servicing ou vehicle.
On time, let you know what the cost will be ahead of time, and friendly.
Quick service and very friendly people and comfortable waiting area
Always service with a smile! Love the new building and the process.

The service was fast and everyone was so friendly!