Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   April 25, 2025 — Rated 10 out of 10 by Danny Smith Don Franklin Lexington Nissan - Service
What do you like about our products and services?

On time. Efficient and friendly service.

Report a concern   April 25, 2025 — Rated 9 out of 10 by M.T. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service at DF is always good quality and the CS folks are really professional and pleasant. It's the prices that make me go elsewhere for fixing problems...at least 25-30% higher.

Report a concern   April 25, 2025 — Rated 10 out of 10 by P.H. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

No pressure!

Report a concern   April 25, 2025 — Rated 10 out of 10 by P.H. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Always friendly and helpful

Report a concern   April 24, 2025 — Rated 10 out of 10 by B.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Appointments are easier attainable.

Report a concern   April 24, 2025 — Rated 10 out of 10 by Zulma Calmo Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Did not liked the prices, however, service was amazing!

Report a concern   April 24, 2025 — Rated 10 out of 10 by Cassy Preston Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I would like no more of these silly questionnaires
If I have a problem w/you believe me I WILL let u know

No problems so far

Report a concern   April 24, 2025 — Rated 10 out of 10 by Bill Elliott Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly and thorough

Report a concern   April 24, 2025 — Rated 10 out of 10 by E.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly and professional service.

Report a concern   April 24, 2025 — Rated 10 out of 10 by Laura Campbell Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

The honest, friendly personnel made me feel as if I was truly welcome there. From the initial contact on the internet everyone I spoke to or met went above and beyond. The sales person, Mr. Berry is one of the best I have ever met and the technology expert, Cupcake, is awesome. Overall, a very positive experience!

Report a concern   April 24, 2025 — Rated 10 out of 10 by Robert Greene Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Jennifer was very nice and helpful.

Report a concern   April 24, 2025 — Rated 10 out of 10 by Anthony Havens Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I’ve been using Don Franklin since 2019. I’ve had nothing but professional service courtesy I’ve never had one problem and I would recommend them to anyone.

Report a concern   April 24, 2025 — Rated 10 out of 10 by R.N. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly service, easy to book appointment, good location

Report a concern   April 23, 2025 — Rated 10 out of 10 by M.E. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The folks there was so nice.

Report a concern   April 23, 2025 — Rated 10 out of 10 by W.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The helpful friendly and professional staff

Report a concern   April 23, 2025 — Rated 10 out of 10 by C.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Reasonable pricing and quick turnaround.

Report a concern   April 23, 2025 — Rated 9 out of 10 by J.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The easy appointment accommodations.

Report a concern   April 23, 2025 — Rated 10 out of 10 by K.J. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Ron was great!

Report a concern   April 23, 2025 — Rated 10 out of 10 by Kaylan Aubrey Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Stan was a great salesman, he is genuine and listened to what my needs were for my car and helped me find the right one. Olivia in finance was very attentive and helpful finding the right loan for me and my budget. Thankful for the experience as this was my first time buying a car on my own.

Report a concern   April 22, 2025 — Rated 10 out of 10 by R.C. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

The staff was were friendly. Walter was very patient with older non-tech individuals which would be me and my husband. ‼️

Report a concern   April 22, 2025 — Rated 10 out of 10 by Benjamin Leung Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Treated fairly

Report a concern   April 21, 2025 — Rated 10 out of 10 by M.L. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Everyone was kind

Report a concern   April 21, 2025 — Rated 10 out of 10 by T.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Keeps me informed while doing the service and explains everything when service is completed.

Report a concern   April 21, 2025 — Rated 10 out of 10 by Tracy Allison Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great service department staff! Very friendly!!

Report a concern   April 21, 2025 — Rated 10 out of 10 by S.D. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

The attention given to me by my salesperson. Answered all my questions and my purchase go smooth. Love my new Nissan Versa SR

Report a concern   April 20, 2025 — Rated 10 out of 10 by A.G. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Nice people and service

Report a concern   April 20, 2025 — Rated 10 out of 10 by E.M.C. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Patient and friendly sales associate.

Report a concern   April 20, 2025 — Rated 10 out of 10 by D.W. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Ray was a great help. My first enjoyable car buying experience.

Report a concern   April 20, 2025 — Rated 9 out of 10 by J.A.I. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Efficient salesman and finance clerks.
While we were on the lot, very efficient with test driving the vehicle and going into detail with all of the accessories. Nissan staff was amazing with every aspect of the sale from completing the title, to financing, to detail oriented directions of the cars accessories with the use of the iPad and all directions of the features of the Nissan kicks.
Also very informative of service detail and use of oil changes and detail use of what all Nissan has for its customers.

Report a concern   April 20, 2025 — Rated 10 out of 10 by M.T. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Knowledgeable salesman


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