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Customer Testimonials
I like the ease of everything. Everyone is so helpful, explaining, and courteous. The service is top notch and the customer service is outstanding.
Courteous and informative. Just the overall attention to detail.
First time I drove 2 hrs due to having free oil changes with new car purchase. Service is very good, Jennifer always recommends services and take care of everything that my vehicle needs. Now I continue to drive 2 hrs for service after almost 3 yrs after purchase due to quick and excellent service. Even bought another vehicle there this year!
I love the customer service. Always great!
Products used have never been inferior.
Always friendly and helpful! Moved here from VA from an excellent Nissan service center so had high expectations for Franklin. They have never disappointed me.
Courtesy of staff, speedy service
Stan was amazing. The management was very hands on also and this was by far the best experience I’ve had in a while!
Great service and fast turnaround!
Easy to get appointment and very thorough
Quick, efficient and treated like family!
Working with Mr. Ron - he made it easy and was very professional!
We met the salesman MJ who was fantastic, very friendly and knowledgeable. He was extremely generous with his time as he not only showed us the Nissan Rogue but accommodated us by showing us the Hyundai Tucson’s as well. Once we decided on the vehicle, MJ and the desk manager Dan gave us a great deal. Mike in finance was also a pleasure to deal with as he was very thorough, helpful and efficient.
We picked up the vehicle the next morning and met with Walt. He was extremely knowledgeable, engaging and very personable. He spent quite a bit of time with us to make sure we were comfortable with the features and told us to call anytime if we had questions.
This was the third car we have bought from Don Franklin (Santa Fe, Palisade and Rogue) and we could not have had a better experience dealing with MJ, Dan, Mike and Walt while buying the Rogue. We would continue to highly recommend Don Franklin and specifically would recommend each of the gentlemen we dealt with on this particular deal. Absolutely was a pleasant experience from start to finish.
Very satisfied with the service and informed by an excellent sales person. I have owned 2 Nissans in the past with no problems. Hope this vehicle will give me many miles in the next few years.
Service department always so nice & accommodating! And you don't overcharge!!
Friendly and knowledgeable people.
Always good about automotive questions.
Great people kind and efficient!
Service was done quickly!
The staff are always wonderful and very helpful.
Purchasing the car with John was very quick and easy! First oil change was easy to schedule and the wait time was very minimal. I will purchase all my vehicles from Don Franklin moving forward!
I love the customer service and friendly people who make me feel comfortable with the product and service
Quick and friendly service
GOOD WORK PERFORMANCE
Love them
Very efficient and the service staff is friendly and willing to help.
Helpful and the Cara’s report is something added I had never seen before.
Chris Rivard is an excellent service technician.
We were treated great they found the Rouge my wife wanted and. Lets us decided and gave all the information we needed
Work has been done right the first time
Completed in timely fashion
Friendly staff
My service is always great!