Don Franklin Lexington Buick GMC
3380 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   July 6, 2022 — Rated 10 out of 10 by Benjamin Blank Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Marc Franco was very knowledgeable and his experience showed
He was very straight up and personable we didn’t have to do the traditional back and forth like at most car dealerships

Report a concern   July 6, 2022 — Rated 10 out of 10 by Margaret Fister Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Friendly, no pressure, efficient salesman

Report a concern   July 5, 2022 — Rated 10 out of 10 by Rachelle Gardner Don Franklin Lexington GM Service Department
What do you like about our products and services?

Friendly staff and great service!

Report a concern   July 3, 2022 — Rated 10 out of 10 by James Baxter Don Franklin Lexington GM Service Department
What do you like about our products and services?

Great customer care. Quality products and services.
Report a concern   July 3, 2022 — Rated 10 out of 10 by T.L. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Steve is the absolute best! He makes buying a car quick and easy. We will never go anywhere else.
Report a concern   July 3, 2022 — Rated 9 out of 10 by M.H. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Airbag fix quickly done.

Report a concern   July 1, 2022 — Rated 10 out of 10 by Kyle Cross Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Steve the sales manager and Adam Patton were incredible! 2nd vehicle in less than two years we have purchased. Life time customer after this 2nd experience!
Report a concern   June 30, 2022 — Rated 9 out of 10 by J.C. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Easy purchasing and great service!
Report a concern   June 30, 2022 — Rated 10 out of 10 by R.P. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Very courteous, professional, and efficient.

Report a concern   June 30, 2022 — Rated 10 out of 10 by P.L. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Got the vehicle that I wanted and at a reasonable price for this day and time.

The Salesman was exceptional to deal with and answered all questions and made
the transaction extremely smooth.

I am very impressed with this dealership and it people. I dealt with several
employees there and found all to be friendly knowledgeable.

Report a concern   June 28, 2022 — Rated 10 out of 10 by Ray Van Metre Don Franklin Lexington GM Service Department
What do you like about our products and services?

Dawn was super helpful getting everything arranged to replace my tire ASAP. Really appreciated that!
Report a concern   June 27, 2022 — Rated 10 out of 10 by J.C. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Great customer service
Report a concern   June 25, 2022 — Rated 10 out of 10 by R.L. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Easy to schedule … polite staff
Report a concern   June 24, 2022 — Rated 10 out of 10 by Sherry Lambert Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Fastest easiest car sale I’ve ever had

Report a concern   June 23, 2022 — Rated 10 out of 10 by D.C. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Catarina was very organized and prepared to trade and sell with us.

Report a concern   June 23, 2022 — Rated 10 out of 10 by P.G. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Easy scheduling and quality service

Report a concern   June 21, 2022 — Rated 10 out of 10 by Charles Patrick Don Franklin Lexington GM Service Department
What do you like about our products and services?

Quick service. Didn't have to wait very long to get the oil 7 filter changed & tires rotated.
Report a concern   June 18, 2022 — Rated 10 out of 10 by B.C. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Very good staff, knowledgable, follow through was great
Report a concern   June 17, 2022 — Rated 9 out of 10 by J.L. Don Franklin Lexington GM Service Department
What do you like about our products and services?

You sell the brands i like
Report a concern   June 17, 2022 — Rated 9 out of 10 by T.A. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Fast & Convenient! Friendly staff!
Report a concern   June 16, 2022 — Rated 10 out of 10 by N.H. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Prompt service. Courteous employees. Reminders sent previous to appointment helped alert day and time
Report a concern   June 16, 2022 — Rated 10 out of 10 by C.M. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Prompt, friendly, informative.
Report a concern   June 16, 2022 — Rated 9 out of 10 by S.A. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

I was very pleased with our sales lady. She is very knowledgable and was very helpful getting our car. Thank you to all the folks at Don Franklin Buick.
Report a concern   June 14, 2022 — Rated 10 out of 10 by S.L. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Love my new GMC Terrain
Report a concern   June 12, 2022 — Rated 10 out of 10 by S.K. Don Franklin Lexington GM Service Department
What do you like about our products and services?

I like knowing a qualified GMC technician is servicing my vehicle. An oil change is often reasonably priced and the wait time is usually not more than 30 minutes.
Report a concern   June 11, 2022 — Rated 10 out of 10 by Regina Dills Don Franklin Lexington GM Service Department
What do you like about our products and services?

Quick service, great service, knowledgeable and helpful advice.
Report a concern   June 10, 2022 — Rated 10 out of 10 by L.B. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

I like the OnStar feature with any GM product. I have had no problems with the service dept. Catarina Kirby is wonderful to work with when buying a new vehicle. However, I was sorry to hear that Buick is no longer making the La Crosse or any sedan about the size of that car.
Report a concern   June 9, 2022 — Rated 10 out of 10 by Angel Carbonell Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Always very professional and courteous! They make it really easy to trade in and to purchase new cars from them. Would highly recommend Don Franklin Auto to everyone!
Report a concern   June 9, 2022 — Rated 10 out of 10 by Karen Miller Don Franklin Lexington GM Service Department
What do you like about our products and services?

Everyone is very friendly. We told them what we needed and they took care of us with ease.

Report a concern   June 9, 2022 — Rated 9 out of 10 by J.L. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Sell the brands i like. People i deal with are friendly and helpful

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