Don Franklin Lexington Buick GMC
3380 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   October 12, 2022 — Rated 10 out of 10 by P.W. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Fast and easy.

Report a concern   October 12, 2022 — Rated 9 out of 10 by L.T. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Fast and friendly

Report a concern   October 12, 2022 — Rated 10 out of 10 by D.W. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Fast service

Report a concern   October 12, 2022 — Rated 10 out of 10 by Carol Poole Don Franklin Lexington GM Service Department
What do you like about our products and services?

I had my oil changed and the service was excellent, friendly and professional.
Report a concern   October 12, 2022 — Rated 10 out of 10 by D.T.D. Don Franklin Lexington GM Service Department
What do you like about our products and services?

good service
Report a concern   October 10, 2022 — Rated 10 out of 10 by D.H. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Like the GMC Denali trim on 4x4 Sierra
Report a concern   October 8, 2022 — Rated 10 out of 10 by J.S. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Great service

Report a concern   October 7, 2022 — Rated 10 out of 10 by Phyllis Campbell Don Franklin Lexington GM Service Department
What do you like about our products and services?

The staff and service were both excellent. I could not have asked for better service!!! I would highly recommend them!

Report a concern   October 4, 2022 — Rated 10 out of 10 by Rhonda Ball Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Customer service is the best!!
Report a concern   October 2, 2022 — Rated 10 out of 10 by Sylvia Mann Don Franklin Lexington GM Service Department
What do you like about our products and services?

In and out fast service

Report a concern   September 29, 2022 — Rated 10 out of 10 by Randall Reid Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Ray in sales was very nice and assisted me with the purchase.
Report a concern   September 29, 2022 — Rated 10 out of 10 by S.S. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Very helpful and friendly service people. Always willing to answer questions.
Report a concern   September 28, 2022 — Rated 10 out of 10 by Valrie Masters Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Not had a car long enough to know when I do I’ll let you know thank you
Report a concern   September 28, 2022 — Rated 10 out of 10 by Stanley Brock Don Franklin Lexington GM Service Department
What do you like about our products and services?

Quality products and friendly service.
Report a concern   September 28, 2022 — Rated 10 out of 10 by M.L. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Very friendly, knowledgeable service center. Kept me updated on the progress while I waited
Report a concern   September 27, 2022 — Rated 10 out of 10 by A.B. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Very affordable and done correctly.

Report a concern   September 27, 2022 — Rated 9 out of 10 by James Blair Don Franklin Lexington GM Service Department
What do you like about our products and services?

At my age, I’ve owned lots of vehicles and dealt with lots of dealers. DF is at the top.

Report a concern   September 27, 2022 — Rated 10 out of 10 by J.W. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Service was prompt and the rep was very courteous

Report a concern   September 27, 2022 — Rated 10 out of 10 by S.L. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Everyone made the car buying process very easy. Everyone was very courteous..
Report a concern   September 22, 2022 — Rated 10 out of 10 by M.B. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Casey was great in service! No issues. Vehicle dash light went out. Thanks!
Report a concern   September 20, 2022 — Rated 10 out of 10 by M.W.C. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Our whole family has bought cars there for years. We are treated like family. I can't imagine going anywhere else!!

Report a concern   September 19, 2022 — Rated 10 out of 10 by M.H. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Great service
Report a concern   September 17, 2022 — Rated 10 out of 10 by M.B. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Casey, Service Writer was very helpful, professional, knowledgeable will always ask for her. The workers complete the warranty and additional work.
Also, while I was there I purchased a vehicle.
I think they are awesome.
Report a concern   September 17, 2022 — Rated 9 out of 10 by H.C. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Great staff and fast service

Report a concern   September 16, 2022 — Rated 9 out of 10 by A.R. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Friendly folks at the service desk.
Report a concern   September 16, 2022 — Rated 10 out of 10 by David Ecton Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Great service from a great team at Don Franklin GMC. Special thanks to Catarina Kirby for her knowledge and effort on my 2022 GMC Sierra AT4X delivery.!!!!!!!!!!!!
Report a concern   September 16, 2022 — Rated 10 out of 10 by C.C. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Friendly staff and knowledgeable

Report a concern   September 15, 2022 — Rated 10 out of 10 by N.H. Don Franklin Lexington GM Service Department
What do you like about our products and services?

I have had some problems with my car and they took it in right away. So far it seems to be doing well. Thank you

Report a concern   September 15, 2022 — Rated 10 out of 10 by William Pelfrey Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Great experience, Ben was awesome, very friendly, responsive, went out of his way to find what we were looking for, provide us options and get things done quick.

MUCH better than my last Don Franklin experience working with Bob, who was pushy, off putting and at times downright rude.

I believe Ben is new to your staff, KEEP HIM, He's great!
Report a concern   September 15, 2022 — Rated 10 out of 10 by David Ecton Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Thanks to the entire Don Franklin team on the purchase of my new Sierra AT4x.

Special thanks to my salesperson, Catarina Kirby, on her great service and knowledge.

Regards,
Dave Ecton

Privacy Policy