Don Franklin Lexington Buick GMC
3380 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   March 11, 2025 — Rated 10 out of 10 by Kathy Merriman Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Great customer service and such a professional and pleasant experience!
Report a concern   March 10, 2025 — Rated 10 out of 10 by T.M. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Never have had any problems at any Don Franklin. Service is always great
Report a concern   March 10, 2025 — Rated 10 out of 10 by D.W. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Ransom Griffey was a pleasure to work with. Very professional, and no pressure. Buying process moved quickly, which was greatly appreciated.

Report a concern   March 7, 2025 — Rated 10 out of 10 by J.E. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Sales people are friendly, knowledgeable and easy to work with
Report a concern   March 7, 2025 — Rated 9 out of 10 by S.S. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Provides food work.

Report a concern   March 7, 2025 — Rated 10 out of 10 by Malinda Austin Don Franklin Lexington GM Service Department
What do you like about our products and services?

Friendly staff and always let's me know what service my car needs.
Report a concern   March 7, 2025 — Rated 10 out of 10 by D.H. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

No pressure to buy

Report a concern   March 7, 2025 — Rated 10 out of 10 by J.G. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Personnel great and service quick.
Report a concern   March 7, 2025 — Rated 10 out of 10 by Millard Anderson Don Franklin Lexington GM Service Department
What do you like about our products and services?

The customer service is top notch!!!
Report a concern   March 3, 2025 — Rated 10 out of 10 by Z.C. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Very good!
Report a concern   February 27, 2025 — Rated 9 out of 10 by E.S. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Good OEM parts and service. Fair prices also.
Report a concern   February 26, 2025 — Rated 10 out of 10 by David Necessary Don Franklin Lexington GM Service Department
What do you like about our products and services?

Easy of service is what i was looking for and got.
Friendly people..
Report a concern   February 26, 2025 — Rated 10 out of 10 by Linda Franklin Don Franklin Lexington GM Service Department
What do you like about our products and services?

Friendly knowledgeable and professional customer service!!!
Report a concern   February 25, 2025 — Rated 10 out of 10 by L.B.S. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

The GMC Yukon is a SUV that is a better quality than others. It rides comfortably and has little to no road noise.

Report a concern   February 25, 2025 — Rated 10 out of 10 by Olivia Tudor Don Franklin Lexington GM Service Department
What do you like about our products and services?

Convenient.
Report a concern   February 25, 2025 — Rated 10 out of 10 by D.C. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

The process of dealing with the salesman was very pleasant. I liked the l99k and feel of the vehicle I test drove.
Report a concern   February 25, 2025 — Rated 10 out of 10 by Danny Hammond Don Franklin Lexington GM Service Department
What do you like about our products and services?

Friendly Staff Clean waiting room. Quick service.
Report a concern   February 25, 2025 — Rated 10 out of 10 by M.T. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Very efficient and professional people
Report a concern   February 24, 2025 — Rated 10 out of 10 by Brooklyn Curtis Don Franklin Lexington GM Service Department
What do you like about our products and services?

Great at finding issues that others have not and getting them fixed in a timely manner. Super please with Kaci’s communication and great customer service.

Report a concern   February 21, 2025 — Rated 10 out of 10 by Joseph Stiles Don Franklin Lexington GM Service Department
What do you like about our products and services?

Easy to schedule, friendly service, great work

Report a concern   February 21, 2025 — Rated 10 out of 10 by Andrew Farmer Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Excellent professional timely customer service!
Report a concern   February 19, 2025 — Rated 10 out of 10 by L.P. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Appointments are easy to schedule

Report a concern   February 19, 2025 — Rated 10 out of 10 by Donna Aldridge Don Franklin Lexington GM Service Department
What do you like about our products and services?

The people are friendly and very helpful
Report a concern   February 19, 2025 — Rated 9 out of 10 by A.T. Don Franklin Lexington GM Service Department
What do you like about our products and services?

I was in and out in an hour.
Report a concern   February 18, 2025 — Rated 10 out of 10 by T.M. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Available and friendly communication. Service times are reasonable and effective.
Report a concern   February 16, 2025 — Rated 10 out of 10 by Elizabeth Barcomb Don Franklin Lexington GM Service Department
What do you like about our products and services?

Quality service and communication

Report a concern   February 15, 2025 — Rated 10 out of 10 by T.M. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Marc Franko was very knowledgeable and helpful in our search for a used car!
Report a concern   February 15, 2025 — Rated 10 out of 10 by P.D. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Personal friendly and helpful
Report a concern   February 11, 2025 — Rated 10 out of 10 by Dane Poe Don Franklin Lexington GM Service Department
What do you like about our products and services?

Quick and courteous !
Report a concern   February 9, 2025 — Rated 10 out of 10 by W.A. Don Franklin Lexington GM Service Department
What do you like about our products and services?

David in the service department did all he could to accommodate my scheduling needs and make sure my vehicle needs were met. Top notch service. I will continue to visit DF going forward.

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