Don Franklin Lexington Buick GMC
3380 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   June 30, 2022 — Rated 10 out of 10 by R.P. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Very courteous, professional, and efficient.

Report a concern   June 30, 2022 — Rated 10 out of 10 by P.L. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Got the vehicle that I wanted and at a reasonable price for this day and time.

The Salesman was exceptional to deal with and answered all questions and made
the transaction extremely smooth.

I am very impressed with this dealership and it people. I dealt with several
employees there and found all to be friendly knowledgeable.

Report a concern   June 28, 2022 — Rated 10 out of 10 by Ray Van Metre Don Franklin Lexington GM Service Department
What do you like about our products and services?

Dawn was super helpful getting everything arranged to replace my tire ASAP. Really appreciated that!
Report a concern   June 27, 2022 — Rated 10 out of 10 by J.C. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Great customer service
Report a concern   June 25, 2022 — Rated 10 out of 10 by R.L. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Easy to schedule … polite staff
Report a concern   June 24, 2022 — Rated 10 out of 10 by Sherry Lambert Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Fastest easiest car sale I’ve ever had

Report a concern   June 23, 2022 — Rated 10 out of 10 by D.C. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Catarina was very organized and prepared to trade and sell with us.

Report a concern   June 23, 2022 — Rated 10 out of 10 by P.G. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Easy scheduling and quality service

Report a concern   June 21, 2022 — Rated 10 out of 10 by Charles Patrick Don Franklin Lexington GM Service Department
What do you like about our products and services?

Quick service. Didn't have to wait very long to get the oil 7 filter changed & tires rotated.
Report a concern   June 18, 2022 — Rated 10 out of 10 by B.C. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Very good staff, knowledgable, follow through was great
Report a concern   June 17, 2022 — Rated 9 out of 10 by J.L. Don Franklin Lexington GM Service Department
What do you like about our products and services?

You sell the brands i like
Report a concern   June 17, 2022 — Rated 9 out of 10 by T.A. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Fast & Convenient! Friendly staff!
Report a concern   June 16, 2022 — Rated 10 out of 10 by N.H. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Prompt service. Courteous employees. Reminders sent previous to appointment helped alert day and time
Report a concern   June 16, 2022 — Rated 10 out of 10 by C.M. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Prompt, friendly, informative.
Report a concern   June 16, 2022 — Rated 9 out of 10 by S.A. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

I was very pleased with our sales lady. She is very knowledgable and was very helpful getting our car. Thank you to all the folks at Don Franklin Buick.
Report a concern   June 14, 2022 — Rated 10 out of 10 by S.L. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Love my new GMC Terrain
Report a concern   June 12, 2022 — Rated 10 out of 10 by S.K. Don Franklin Lexington GM Service Department
What do you like about our products and services?

I like knowing a qualified GMC technician is servicing my vehicle. An oil change is often reasonably priced and the wait time is usually not more than 30 minutes.
Report a concern   June 11, 2022 — Rated 10 out of 10 by Regina Dills Don Franklin Lexington GM Service Department
What do you like about our products and services?

Quick service, great service, knowledgeable and helpful advice.
Report a concern   June 10, 2022 — Rated 10 out of 10 by L.B. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

I like the OnStar feature with any GM product. I have had no problems with the service dept. Catarina Kirby is wonderful to work with when buying a new vehicle. However, I was sorry to hear that Buick is no longer making the La Crosse or any sedan about the size of that car.
Report a concern   June 9, 2022 — Rated 10 out of 10 by Angel Carbonell Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Always very professional and courteous! They make it really easy to trade in and to purchase new cars from them. Would highly recommend Don Franklin Auto to everyone!
Report a concern   June 9, 2022 — Rated 10 out of 10 by Karen Miller Don Franklin Lexington GM Service Department
What do you like about our products and services?

Everyone is very friendly. We told them what we needed and they took care of us with ease.

Report a concern   June 9, 2022 — Rated 9 out of 10 by J.L. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Sell the brands i like. People i deal with are friendly and helpful
Report a concern   June 8, 2022 — Rated 10 out of 10 by Shirley Dillon Don Franklin Lexington GM Service Department
What do you like about our products and services?

Everything!!!
Report a concern   June 8, 2022 — Rated 10 out of 10 by J.M. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Everyone was friendly and professional. My vehicle was taken back on time and completely quickly.

Report a concern   June 8, 2022 — Rated 10 out of 10 by Richard Bowen Don Franklin Lexington GM Service Department
What do you like about our products and services?

I enjoy my time at the Service center and recommend them to everyone I know thanks for your service.
Report a concern   June 5, 2022 — Rated 10 out of 10 by R.Y.J. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Josh was very helpful as my service consultant. He was shorthanded this day but made the day run very smoothly. I appreciated his timely response and hope he is given a thank you for making the process easy.

Report a concern   June 3, 2022 — Rated 10 out of 10 by Larry George Don Franklin Lexington GM Service Department
What do you like about our products and services?

They set me up an appointment, checked earlier to make sure I was coming. Then they got my recall fixed in an reasonable amount of time,
Report a concern   June 3, 2022 — Rated 10 out of 10 by Douglas Rhody Don Franklin Lexington GM Service Department
What do you like about our products and services?

Fast and efficient....
Report a concern   June 3, 2022 — Rated 10 out of 10 by T.C. Don Franklin Lexington GM Service Department
What do you like about our products and services?

You do not push services that are unnecessary.

Report a concern   June 3, 2022 — Rated 10 out of 10 by Dana Bolton Don Franklin Lexington GM Service Department
What do you like about our products and services?

Good people

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