Don Franklin Lexington Buick GMC
3380 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   January 23, 2025 — Rated 10 out of 10 by V.J. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Great service!
Report a concern   January 23, 2025 — Rated 10 out of 10 by Beverly Harkleroad Don Franklin Lexington GM Service Department
What do you like about our products and services?

Everyone was super friendly and helpful and everything was handled timely and efficiently.

Definitely will return!
Report a concern   January 23, 2025 — Rated 9 out of 10 by Rick Elrod Don Franklin Lexington GM Service Department
What do you like about our products and services?

You stand behind your work when issues develop.

Report a concern   January 23, 2025 — Rated 10 out of 10 by Patricia Dixon Don Franklin Lexington GM Sales Department
What do you like about our products and services?

The process was made easy for us. We didn't want to be at the car lot all day and we weren't. Gotta great deal and a great vehicle
Report a concern   January 22, 2025 — Rated 10 out of 10 by Don Blackburn Don Franklin Lexington GM Service Department
What do you like about our products and services?

Prompt and courteous!
Report a concern   January 20, 2025 — Rated 10 out of 10 by K.H. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

This is my second purchase from Don Franklin Buick/GMC. Stephen and Andre have been terrific for both purchases, and the dealership has been exceptionally helpful. Highly recommended!
Report a concern   January 19, 2025 — Rated 9 out of 10 by R.F. Don Franklin Lexington GM Service Department
What do you like about our products and services?

The service was fast and reliable. Customer service was excellent.keep up the good work

Report a concern   January 19, 2025 — Rated 10 out of 10 by J.W. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Your sales group, in particular Eric and Marc, are excellent.

Report a concern   January 19, 2025 — Rated 10 out of 10 by Eveline Woods Don Franklin Lexington GM Service Department
What do you like about our products and services?

Friendly faces and smiles
. Willing and ready to help with my need of service. Listening with opened ears.

Report a concern   January 19, 2025 — Rated 10 out of 10 by K.C. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Customer service has always been courteous and professional which is greatly appreciated
Report a concern   January 19, 2025 — Rated 9 out of 10 by M.M. Don Franklin Lexington GM Service Department
What do you like about our products and services?

What happened to the complimentary car washes?

Report a concern   January 19, 2025 — Rated 10 out of 10 by Randall Trent Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Very clean dependable service
Report a concern   January 19, 2025 — Rated 10 out of 10 by Gunnar Lee Don Franklin Lexington GM Sales Department
What do you like about our products and services?

My wife and I had a great experience with this dealership. Highly recommend Catarina she was friendly and made the process a breeze.

Report a concern   January 19, 2025 — Rated 10 out of 10 by R.W. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

The staff was very friendly. Marc Franco and Walt
Report a concern   January 17, 2025 — Rated 10 out of 10 by K.T. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Everything
Report a concern   January 16, 2025 — Rated 10 out of 10 by W.A. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Great customer service!
Report a concern   January 14, 2025 — Rated 10 out of 10 by Dillon Wilson Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Always friendly employees, great people to work with, very fast, easy, and efficient.

Report a concern   January 14, 2025 — Rated 10 out of 10 by R.A. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Friendly and knowledgeable staff

Report a concern   January 10, 2025 — Rated 10 out of 10 by John Noble Don Franklin Lexington GM Service Department
What do you like about our products and services?

Acted as if they actually cared. Seemed to want to make sure I was pleased. They were exceptionally friendly and courteous.

Report a concern   January 10, 2025 — Rated 10 out of 10 by A.G. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Very professional

Report a concern   January 10, 2025 — Rated 10 out of 10 by G.C. Don Franklin Lexington GM Service Department
What do you like about our products and services?

The customer care and service,

Report a concern   January 7, 2025 — Rated 10 out of 10 by Whitley Arnett Don Franklin Lexington GM Service Department
What do you like about our products and services?

I like the fast and accurate service
Report a concern   January 6, 2025 — Rated 10 out of 10 by M.H. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Great service for my first visit

Report a concern   January 3, 2025 — Rated 10 out of 10 by C.H. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Very awesome customer service! Quick and efficient service!
Report a concern   January 3, 2025 — Rated 10 out of 10 by C.K. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

I just love my Buicks, great quiet vehicles and extremely stylish!
Report a concern   January 1, 2025 — Rated 10 out of 10 by S.C. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Everyone is communicative and friendly!

Report a concern   December 31, 2024 — Rated 10 out of 10 by C.S. Don Franklin Lexington GM Service Department
What do you like about our products and services?

They are nice people and the service is quick and they don't try to sell you extras.
Report a concern   December 31, 2024 — Rated 9 out of 10 by D.F. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Follow up!

Report a concern   December 31, 2024 — Rated 10 out of 10 by A.M. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Kaci was awesome to work with. Very thorough. Super quick turnaround time.

Report a concern   December 31, 2024 — Rated 10 out of 10 by L.H. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Fast Friendly Service

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