Don Franklin Lexington Buick GMC
3380 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   March 14, 2025 — Rated 10 out of 10 by J.E. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

The salesman Andre Ables was just fantastic and went over and above to listen to what I wanted and found the exact vehicle. The sales staff were very kind and helpful
Report a concern   March 14, 2025 — Rated 10 out of 10 by D.D. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Time Efficiently

Report a concern   March 14, 2025 — Rated 10 out of 10 by L.N. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Easy to schedule. Service was very quick.
Received nice follow up phone call!
Report a concern   March 13, 2025 — Rated 10 out of 10 by A.J. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

All clean , good shape, and nice!
Report a concern   March 12, 2025 — Rated 10 out of 10 by J.M. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Our sales consultant-Marco was wonderful. He took the time to help us find what we hope is the perfect car for us.

Report a concern   March 12, 2025 — Rated 10 out of 10 by Brian Disney Don Franklin Lexington GM Service Department
What do you like about our products and services?

Fast easy oil change.
Report a concern   March 12, 2025 — Rated 10 out of 10 by R.L. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Service rep was awesome. I would hire her for my business.
Report a concern   March 12, 2025 — Rated 10 out of 10 by June Parson Don Franklin Lexington GM Service Department
What do you like about our products and services?

Friendly and professional customer service performed in a timely manner.
Report a concern   March 12, 2025 — Rated 10 out of 10 by Vicki Timson Don Franklin Lexington GM Service Department
What do you like about our products and services?

Convenient, friendly and I can stop in and ask sales and service any questions I might have.
Report a concern   March 12, 2025 — Rated 10 out of 10 by Richard Bowen Don Franklin Lexington GM Service Department
What do you like about our products and services?

People that work there,all very friendly

Report a concern   March 11, 2025 — Rated 10 out of 10 by Billy Watson Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Your salesman Ransom did a great job. For the most part all went very smooth and am happy at this point with the vehicle I purchased.

Report a concern   March 11, 2025 — Rated 10 out of 10 by G.H. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Good selection of vehicles. Decent price
Report a concern   March 11, 2025 — Rated 10 out of 10 by Kathy Merriman Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Great customer service and such a professional and pleasant experience!
Report a concern   March 10, 2025 — Rated 10 out of 10 by T.M. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Never have had any problems at any Don Franklin. Service is always great
Report a concern   March 10, 2025 — Rated 10 out of 10 by D.W. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Ransom Griffey was a pleasure to work with. Very professional, and no pressure. Buying process moved quickly, which was greatly appreciated.

Report a concern   March 7, 2025 — Rated 10 out of 10 by J.E. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Sales people are friendly, knowledgeable and easy to work with
Report a concern   March 7, 2025 — Rated 9 out of 10 by S.S. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Provides food work.

Report a concern   March 7, 2025 — Rated 10 out of 10 by Malinda Austin Don Franklin Lexington GM Service Department
What do you like about our products and services?

Friendly staff and always let's me know what service my car needs.
Report a concern   March 7, 2025 — Rated 10 out of 10 by D.H. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

No pressure to buy

Report a concern   March 7, 2025 — Rated 10 out of 10 by J.G. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Personnel great and service quick.
Report a concern   March 7, 2025 — Rated 10 out of 10 by Millard Anderson Don Franklin Lexington GM Service Department
What do you like about our products and services?

The customer service is top notch!!!
Report a concern   March 3, 2025 — Rated 10 out of 10 by Z.C. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Very good!
Report a concern   February 27, 2025 — Rated 9 out of 10 by E.S. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Good OEM parts and service. Fair prices also.
Report a concern   February 26, 2025 — Rated 10 out of 10 by David Necessary Don Franklin Lexington GM Service Department
What do you like about our products and services?

Easy of service is what i was looking for and got.
Friendly people..
Report a concern   February 26, 2025 — Rated 10 out of 10 by Linda Franklin Don Franklin Lexington GM Service Department
What do you like about our products and services?

Friendly knowledgeable and professional customer service!!!
Report a concern   February 25, 2025 — Rated 10 out of 10 by L.B.S. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

The GMC Yukon is a SUV that is a better quality than others. It rides comfortably and has little to no road noise.

Report a concern   February 25, 2025 — Rated 10 out of 10 by Olivia Tudor Don Franklin Lexington GM Service Department
What do you like about our products and services?

Convenient.
Report a concern   February 25, 2025 — Rated 10 out of 10 by D.C. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

The process of dealing with the salesman was very pleasant. I liked the l99k and feel of the vehicle I test drove.
Report a concern   February 25, 2025 — Rated 10 out of 10 by Danny Hammond Don Franklin Lexington GM Service Department
What do you like about our products and services?

Friendly Staff Clean waiting room. Quick service.
Report a concern   February 25, 2025 — Rated 10 out of 10 by M.T. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Very efficient and professional people

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