Don Franklin Lexington Buick GMC
3380 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   April 14, 2025 — Rated 10 out of 10 by D.R.J. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Very helpful

Report a concern   April 14, 2025 — Rated 10 out of 10 by D.R.J. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Everybody is very helpful.

Report a concern   April 12, 2025 — Rated 10 out of 10 by A.A. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Great service

Report a concern   April 9, 2025 — Rated 10 out of 10 by L.G. Don Franklin Lexington GM Service Department
What do you like about our products and services?

My visit was very pleasant and I feel that my needs were met.

Report a concern   April 8, 2025 — Rated 10 out of 10 by Carlos Gutierrez Don Franklin Lexington GM Service Department
What do you like about our products and services?

Very good service fat service I like that thank you so much for your service👍👍👍👍

Report a concern   April 8, 2025 — Rated 10 out of 10 by B.L. Don Franklin Lexington GM Service Department
What do you like about our products and services?

I like to drive and get away from Louisville plus the service people are nice.

Report a concern   April 6, 2025 — Rated 10 out of 10 by R.B. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Catarina Kirby has great product knowledge

Report a concern   April 6, 2025 — Rated 10 out of 10 by H.W. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Service was great and staff were, like always, friendly. It took less than an hour to complete the scheduled work.

Report a concern   April 5, 2025 — Rated 10 out of 10 by A.L. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Very fast and friendly service!

Report a concern   April 2, 2025 — Rated 10 out of 10 by R.H. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Convenient location. Quick service. Nice lounge.

Report a concern   April 2, 2025 — Rated 10 out of 10 by Rechelle White Don Franklin Lexington GM Service Department
What do you like about our products and services?

Service and being honest to the customer because in the past years, I have had bad service with other car dealerships

Report a concern   April 1, 2025 — Rated 10 out of 10 by Katrina Price Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Buick vehicles are so substantial & drive like a luxury expensive vehicle! My Buick Enclave is a safe, sturdy & modern equipped vehicle. This is my 3rd Enclave & I know I’m going enjoy it for many years to come. The sales personnel were dynamic!

Report a concern   April 1, 2025 — Rated 10 out of 10 by Z.T. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

I like how helpful the team was. And how easy the process was.

Report a concern   April 1, 2025 — Rated 10 out of 10 by B.B. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Very happy with the Yukon. Bryan was very knowledgeable on all the vehicles.

Report a concern   April 1, 2025 — Rated 10 out of 10 by Neil Jordan Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Andre Ables is incredible person, what a great experience. Olivia in finance was polite and courteous. Just a marvelous interaction. Will recommend to anyone in the market for a new or used vehicle

Report a concern   April 1, 2025 — Rated 10 out of 10 by Donnie Rodgers Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Helpful

Report a concern   March 29, 2025 — Rated 10 out of 10 by Steven Parker Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Wonderful, friendly atmosphere very knowledgeable and no pressure. I got the vehicle. I wanted again as I have done business with them numerous times big shout out to Ethan.

Report a concern   March 29, 2025 — Rated 10 out of 10 by Jordan Palmer Don Franklin Lexington GM Sales Department
What do you like about our products and services?

I had a great sales lady, Catarina, from the United Kingdom. With all of the GM automobiles I have purchased, she was the first to go over all the features with me, and she is a very nice person.

Report a concern   March 28, 2025 — Rated 10 out of 10 by J.L.R. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Quick service

Report a concern   March 28, 2025 — Rated 10 out of 10 by Derrick Butner Don Franklin Lexington GM Service Department
What do you like about our products and services?

Friendly Service and quick turnaround

Report a concern   March 28, 2025 — Rated 10 out of 10 by Ralph Duron Don Franklin Lexington GM Service Department
What do you like about our products and services?

Great employees all over!

Report a concern   March 27, 2025 — Rated 10 out of 10 by Terri Klinger Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Excellent sales person. Wide variety of vehicles.

Report a concern   March 27, 2025 — Rated 10 out of 10 by Angelia Sea Don Franklin Lexington GM Service Department
What do you like about our products and services?

I love my car. The payments is high tho. But the service was great. I didn't have to wait long..

Report a concern   March 26, 2025 — Rated 10 out of 10 by Jacqueline Bonner Don Franklin Lexington GM Service Department
What do you like about our products and services?

Ms. Dawn (Service) went beyond “PROFESSIONAL!”
She ensured me that I was been taking care of and no worries.
I want you to know this young lady set the bar extremely high!!!!
I do believer she had a super great team working behind the scene along with her and making everything come together.
Thank you greatly!!!!!!!!!!!! 🙏🏾💝😊

Report a concern   March 26, 2025 — Rated 10 out of 10 by B.B. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Zion was great!

Report a concern   March 26, 2025 — Rated 10 out of 10 by M.S. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Very nice and friendly speedy service

Report a concern   March 26, 2025 — Rated 10 out of 10 by R.P. Don Franklin Lexington GM Service Department
What do you like about our products and services?

The oil change service went well. Was done in timely manner. Was impressed with the people involved with the SUV. Will recommend to other people.

Report a concern   March 26, 2025 — Rated 10 out of 10 by A.J. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Everyone was very nice and it was quick

Report a concern   March 26, 2025 — Rated 10 out of 10 by Homer Hendrickson Don Franklin Lexington GM Service Department
What do you like about our products and services?

Great service and care

Report a concern   March 24, 2025 — Rated 10 out of 10 by Kenny Mcfarlan Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Service is great. When I purchased my truck there it was a really good experience. Y’all do a great job all the way around.


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