Don Franklin Lexington Buick GMC
3380 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   March 24, 2025 — Rated 10 out of 10 by S.J.H. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

He explained about what I concerned and wondered very kindly.
Report a concern   March 24, 2025 — Rated 10 out of 10 by R.B. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Fast friendly

Report a concern   March 24, 2025 — Rated 10 out of 10 by F.B. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

I enjoy working with Catarina very much as she is not pushy at all. She is extremely informative about all vehicles.

Report a concern   March 24, 2025 — Rated 10 out of 10 by Frank Faulkner Don Franklin Lexington GM Service Department
What do you like about our products and services?

Friendly

Report a concern   March 24, 2025 — Rated 10 out of 10 by Jordan Palmer Don Franklin Lexington GM Sales Department
What do you like about our products and services?

My sales associate.
Report a concern   March 22, 2025 — Rated 10 out of 10 by B.W. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Good service

Report a concern   March 21, 2025 — Rated 10 out of 10 by H.R. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Your price was very competitive and salesman new his products

Report a concern   March 21, 2025 — Rated 9 out of 10 by K.B. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Very timing with the appointment and the time it takes for the service

Report a concern   March 21, 2025 — Rated 10 out of 10 by Richard King Don Franklin Lexington GM Service Department
What do you like about our products and services?

GMC PRODUCTS THAT ARE CAREFULLY SELECTED BY ANTHONY (MASTER TECH.) ARE SECOND TO NONE, SUPERVISING ALL ASPECTS OF MY GMC PICK UP TRUCK. I COULD NOT BE IN BETTER HANDS WITH THE PERSONAL TOUCH AND ADVICE FROM SERVICE ADVISOR (KACI). KNOWING MY GMC WILL ALWAYS BE PERFORMING AS IF I HAD JUST PULLED IT OFF THE SHOW ROOM FLOOR. DON FRANKLINS' MOTO IS (FAMILY DRIVEN) AND THANKS TO THE MOST PROFESSIONAL AND CARING SERVICE MANAGER IN THE STATE OF KENTUCKY (LEESA), YOU TRULY DO FEEL YOU ARE BEING TAKEN CARE OF BY YOUR CLOSEST FAMILY MEMBER. DON FRANKLIN SHOULD BE SO PROUD THAT THEY HAVE THE FORSIGHT TO HIRE AND KEEP EMPLOYEES SUCH AS THESE. THAT IS WHY I WILL ALWAYS BE DON FRANKLINS NUMBER 1 CUSTOMER. I WISH I HAD THE WORDS TO LET MANAGEMENT OF DON FRANKLIN KNOW THE PEACE OF MIND IT MUST GIVE TO ALL THEIR CUSTOMERS TO HAVE SKILLED KNOWLEDGABLE EMPLOYEES SUCH AS THESE, LOOKING OUT FOR THE SAFETY OF ALL THE LUCKY CUSTOMERS WHO BRING THEIR GMC PRODUCTS THROUGH THIS BAY. ALWAYS RECEIVING A CALL MAKING SURE MY CONCERNS AND NEEDS HAVE BEEN ADDRESSED IS A PERSONAL TOUCH THAT DON FRANKLIN NEVER FAILS TO OFFER. YOU TRULY ARE (FAMILY DRIVEN).

Report a concern   March 20, 2025 — Rated 10 out of 10 by J.E. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Great salesman

Report a concern   March 20, 2025 — Rated 10 out of 10 by R.C. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Very courteous and do a good job and always ready for you on your appointment

Report a concern   March 19, 2025 — Rated 10 out of 10 by J.P. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Professionally run!
Report a concern   March 15, 2025 — Rated 10 out of 10 by Henry Carpenter Don Franklin Lexington GM Service Department
What do you like about our products and services?

Friendly staff and good communication

Report a concern   March 15, 2025 — Rated 10 out of 10 by J.R.I. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Quick service
Report a concern   March 15, 2025 — Rated 10 out of 10 by Randa Cvengros Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Great salesperson and product

Report a concern   March 15, 2025 — Rated 10 out of 10 by Alice Burns Don Franklin Lexington GM Service Department
What do you like about our products and services?

I receive excellent service from you all
Report a concern   March 14, 2025 — Rated 10 out of 10 by Cynthia Arguedas Don Franklin Lexington GM Sales Department
What do you like about our products and services?

I like because you’re not selfish with your new vehicles. I had such a pleasant day driving around looking at your vehicles and the salesman was very nice.
Report a concern   March 14, 2025 — Rated 10 out of 10 by M.R. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

You had the truck we were looking for.
Report a concern   March 14, 2025 — Rated 10 out of 10 by J.E. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

The salesman Andre Ables was just fantastic and went over and above to listen to what I wanted and found the exact vehicle. The sales staff were very kind and helpful
Report a concern   March 14, 2025 — Rated 10 out of 10 by D.D. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Time Efficiently

Report a concern   March 14, 2025 — Rated 10 out of 10 by L.N. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Easy to schedule. Service was very quick.
Received nice follow up phone call!
Report a concern   March 13, 2025 — Rated 10 out of 10 by A.J. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

All clean , good shape, and nice!
Report a concern   March 12, 2025 — Rated 10 out of 10 by J.M. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Our sales consultant-Marco was wonderful. He took the time to help us find what we hope is the perfect car for us.

Report a concern   March 12, 2025 — Rated 10 out of 10 by Brian Disney Don Franklin Lexington GM Service Department
What do you like about our products and services?

Fast easy oil change.
Report a concern   March 12, 2025 — Rated 10 out of 10 by R.L. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Service rep was awesome. I would hire her for my business.
Report a concern   March 12, 2025 — Rated 10 out of 10 by June Parson Don Franklin Lexington GM Service Department
What do you like about our products and services?

Friendly and professional customer service performed in a timely manner.
Report a concern   March 12, 2025 — Rated 10 out of 10 by Vicki Timson Don Franklin Lexington GM Service Department
What do you like about our products and services?

Convenient, friendly and I can stop in and ask sales and service any questions I might have.
Report a concern   March 12, 2025 — Rated 10 out of 10 by Richard Bowen Don Franklin Lexington GM Service Department
What do you like about our products and services?

People that work there,all very friendly

Report a concern   March 11, 2025 — Rated 10 out of 10 by Billy Watson Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Your salesman Ransom did a great job. For the most part all went very smooth and am happy at this point with the vehicle I purchased.

Report a concern   March 11, 2025 — Rated 10 out of 10 by G.H. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Good selection of vehicles. Decent price

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