Customer Testimonials
Excellent experience?
Fast and friendly service
Very nice and knowledgeable staff
They care for you
Don Franklin was extremely resourceful and helpful with all of my servicing needs! I will forever be a Don Franklin customer with service as well when I buy new trucks! Thank you all!
I like my Acadia and the service
Great service as usual. Kaci is top notch.
Great buying experience and for the most part 5,000 mile service visits have been pretty good for the most part.
Professional& helpful in returning GMC Canyon with 1900 miles that GM could not find parts for radio. Waited over month, no parts, traded it in for Nissan. Andre& Eric most helpful,
Knowing my 2011 GMC Seirra truck is being serviced at Don Franklin always gives me peace of mind. Having certified GM parts installed by head mechanic (Anthony), knowing it is receiving the best service possible by the best mechanic in the state. The confidence in (Kaci) addressing my concerns and (Lynn) making sure I am receiving quality parts, with (Lesa's) supervision over all divisions I can rest assured my truck will stay running like new keeping my family safe though the holidays and beyond. Everyone I have mentioned goes out of their way to make sure that the customers that bring their vehicles to Don Franklin will bring their vehicle back, even if they move to the other side of the state. Don Franklin should do everything possible to keep these employees, they have helped make Don Franklin dealership and service #1 in the state, if not in the United States. We wish them all a very Merry Christmas. Thank you, The Kings
I went in for an oil change my appointment was 9:00 and they took me right away
Courteous employees … seems like they value my business … easy to make service appointment
Keeping it, honest with your customer that comes in there for service being truthful and taking care of the customer. I appreciate the honest of service.
Service is A1 very nice people
My experience with Catarina as my sales person was spectacular! She really went out of her way to make the experience efficient and enjoyable at the same time.
Great people. Very professional and knowledgeable!
So fare the product is very good,the service was good ,it would have been good if all the features would have been explained to me. The sales person was very curtsy and polite and thanking Amanda for keeping in touch with me.
Service
Fast and easy
Very knowledgeable and helpful service advisors.
Great service from the salesman Ben.
Salesman. Honest
Quality and efficiency
Took the extra time needed to explain everything!!
Service from Ben Rollins has been amazing
Buick has always been a brand we can trust. It offers the best all around options and drivability
for the price. Service is always fast and reliable.
The process takes way to long!!
Great service…dropped in Monday morning with an issue on my 23 Terrain, service was already booked…they worked me in and got me back on the road…thank you…
Great place to have your car worked on. Employees are super nice and friendly.
Very knowledgeable about the car you are buying and helpful with setting up all your features.
This is my 7th purchased or lease from this dealership.
Very satisfied.