Don Franklin Columbia Ford
576 Hudson Street
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   August 27, 2024 — Rated 10 out of 10 by Jerald Forbes Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Cody was responsive, provided more than usual information and photos. Very knowledgeable and humble.

The experience felt like we've known each other for a long time. Enjoyed meeting the Don Franklin family.

Report a concern   August 26, 2024 — Rated 10 out of 10 by Carol Miller Don Franklin Ford - Service
What do you like about our products and services?

Don Franklin service is always right on point. They go above and beyond their. service. Maker of fact we won’t even buy a car from anyone else, because we like our service there and don’t want someone else working on our vehicles.

Report a concern   August 26, 2024 — Rated 10 out of 10 by Brenda Offutt Don Franklin Ford - Service
What do you like about our products and services?

Prompt smiling faces courtesy

Report a concern   August 26, 2024 — Rated 10 out of 10 by J.S. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

The salesman was very very kind and considerate

Report a concern   August 24, 2024 — Rated 10 out of 10 by J.W. Don Franklin Ford - Service
What do you like about our products and services?

Love my vehicle I purchased and service is always top notch!

Report a concern   August 24, 2024 — Rated 10 out of 10 by B.E. Don Franklin Ford - Service
What do you like about our products and services?

Always very nice and punctual on getting me serviced at my appointment time. Don't take forever to get me finished.

Report a concern   August 24, 2024 — Rated 10 out of 10 by David Jessie Don Franklin Ford - Service
What do you like about our products and services?

Fast service

Report a concern   August 23, 2024 — Rated 10 out of 10 by E.M. Don Franklin Ford - Service
What do you like about our products and services?

Friendly and helpful

Report a concern   August 23, 2024 — Rated 9 out of 10 by B.T. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Warranty

Report a concern   August 23, 2024 — Rated 10 out of 10 by Kathy Curry Don Franklin Ford - Service
What do you like about our products and services?

Everyone is very friendly and easy to work with. Always willing to answer all my questions.

Report a concern   August 21, 2024 — Rated 10 out of 10 by Zachary Pyles Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

I like the large network of dealership and selection. Excellent sales team and very helpful in helping buy a vehicle

Report a concern   August 21, 2024 — Rated 10 out of 10 by R.D. Don Franklin Ford - Service
What do you like about our products and services?

Great service!

Report a concern   August 21, 2024 — Rated 10 out of 10 by Jerald Forbes Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Great F150 King Ranch! Very smooth 3.5L turbo switching off and on to hybrid electric. Love the active motion seat massage while driving! Cody in sales was very knowledgeable about the truck and handled himself well. Very good dealership.

Report a concern   August 20, 2024 — Rated 10 out of 10 by Debra Hughes Don Franklin Ford - Service
What do you like about our products and services?

The staff is very friendly and explain everything. I feel like I’m getting the truth about what’s needed for my vehicle and not a run around just to make a sale.

Report a concern   August 20, 2024 — Rated 10 out of 10 by P.R. Don Franklin Ford - Service
What do you like about our products and services?

Very helpful, very friendly and polite. Always on time, I never have to wait

Report a concern   August 20, 2024 — Rated 10 out of 10 by Shirley Jaggers Don Franklin Ford - Service
What do you like about our products and services?

Easy to get appointments for service. Great to purchase from

Report a concern   August 20, 2024 — Rated 10 out of 10 by Michael Whittenburg Don Franklin Ford - Service
What do you like about our products and services?

Always accommodating!

Report a concern   August 20, 2024 — Rated 10 out of 10 by Jennifer Grissom Don Franklin Ford - Service
What do you like about our products and services?

Services are wonderful! Staff is very friendly and helpful and always willing to explain anything that might be an issue with my car or just something I should know. Definitely love taking my vehicle to get serviced at this location!

Report a concern   August 20, 2024 — Rated 10 out of 10 by A.C. Don Franklin Ford - Service
What do you like about our products and services?

Techs are knowledgeable and Larry is always very helpful and ready to answer any concerns.

Report a concern   August 20, 2024 — Rated 10 out of 10 by Doris Emerson Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

He was really nice and helped us to learn about the car.

Report a concern   August 20, 2024 — Rated 10 out of 10 by J.L. Don Franklin Ford - Service
What do you like about our products and services?

Politeness of the workers

Report a concern   August 17, 2024 — Rated 10 out of 10 by A.M. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

I’ve purchased several cars from the Franklin dealership. Always friendly service. Tommy Stearns was very helpful in the purchase of my last vehicle.

Report a concern   August 16, 2024 — Rated 10 out of 10 by M.B. Don Franklin Ford - Service
What do you like about our products and services?

Dependable and good work!

Report a concern   August 16, 2024 — Rated 10 out of 10 by Sharon Brockman Don Franklin Ford - Service
What do you like about our products and services?

Excellent E

Report a concern   August 16, 2024 — Rated 10 out of 10 by Vicki Mcguire Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

I am buying the car without physically seeing it. We will see how it all turns out after it is delivered. So far it has been a pleasure.

Report a concern   August 15, 2024 — Rated 10 out of 10 by David Hansel Don Franklin Ford - Service
What do you like about our products and services?

It was very friendly and the service faster than I expected from a large service center

Report a concern   August 15, 2024 — Rated 10 out of 10 by L.P. Don Franklin Ford - Service
What do you like about our products and services?

Great service!

Report a concern   August 15, 2024 — Rated 10 out of 10 by L.M. Don Franklin Ford - Service
What do you like about our products and services?

Good people and fast on service

Report a concern   August 15, 2024 — Rated 10 out of 10 by C.Y. Don Franklin Ford - Service
What do you like about our products and services?

Most everything

Report a concern   August 15, 2024 — Rated 10 out of 10 by James Higdon Don Franklin Ford - Service
What do you like about our products and services?

I like every thing about Don Franklin service


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