- Phone: 270-384-3016
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Customer Testimonials
Customer service
Everyone was very professional and accurate with all information given. When I arrived everything was ready and waiting. I was in, signed papers and driving away in 30 minutes or less. I would highly recommend.
Great service, friendly guys !!
The way Adam Capps treated our family was simply amazing. Adam handled our transaction perfectly. This is one of many the reason why we deal with local business. Yall give first class service with a personal touch when first class service isn’t important at other dealerships. Thank you!
There going above and beyond to make sure my truck is right,i appreciate it.
Timely service and great staff
Buying Ford vehicles has giving me reliable transportation
They explain what needs to be done &why.
no pressure courteous salesman
I’ve been buying vehicles from Don Franklin for some time now because they are very competitive. They service them as well. I’ve always been happy with their service and products. The sales people are knowledgeable about their vehicles and they make sure you are aware of how to operate and maintain them. The service people are friendly and knowledgeable. I would recommend them to anyone looking for a new or used vehicle. They stand behind their vehicles and fulfill their obligations after the sale.
You did a great job
Our 2024 Ford Expedition is undoubtedly the most amazing vehicle we have ever owned. There is nothing not to like.
The service has proven itself over the years to be second to none. The Franklin Experience is unbeatable.
Friendly and helpful.
Great friendly service
Service , helpful and friendly
The ease of scheduling
Professional service.
Friendly and fast
Adam Capp is the man,great salesman and friend.
Service department is a great group of professional people. And I just like Ford products.
Keep up the good work!😎🇺🇸
Excellent customer service
Friendly people and good service
Very very good dealership. I would recommend Don Franklin to anyone I know.
Don Franklin offers the best customer service, the best deals as well. Wouldn’t do business anywhere else in the state of KY or the entire United States.
Everyone was so friendly and helpful!!!
I have always been a Ford guy. Ford continues to improve the trucks which drives my enthusiasm! Don Franklin Ford offers a great insensitive with the warranty. The service is excellent and everyone treats us with respect. They are great!
You feel like family there. Smart sales reps, knowledgeable.
Every thing was really great and was satisfied
Wasn't pushy an very straight to the point.
The friendliness of the employees

service people are your neighbors, or they act as such.