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Customer Testimonials
Friendly and polite
Honesty, consideration, and consistency!
Great timely work.
Very Friendly Staff
Went over the invoice and what service they preformed.
Professional friendly service
You get what is advertised. Not trying to hide anything from you. If something isn't right, DF will take care of it.
Why I keep coming back is I get treated like family or close friends. Regardless of situation, if there is a way they will find it.
Best deals in the state of Kentucky, easy to work with
simply the best. what else needs to be said!!!
Can’t find any better more responsive, respectful staff
10
service is prompt and professional
Adam Capps did an awesome job, really terrific!
3rd vehicle we have bought from Don Franklin.
best dealership around.
you have great sevice
Fast, courteous service
fast and reliable.
Great service department
Fast and well done service.
service people are your neighbors, or they act as such.
Customer service
Everyone was very professional and accurate with all information given. When I arrived everything was ready and waiting. I was in, signed papers and driving away in 30 minutes or less. I would highly recommend.
Great service, friendly guys !!
The way Adam Capps treated our family was simply amazing. Adam handled our transaction perfectly. This is one of many the reason why we deal with local business. Yall give first class service with a personal touch when first class service isn’t important at other dealerships. Thank you!
There going above and beyond to make sure my truck is right,i appreciate it.
Timely service and great staff
Buying Ford vehicles has giving me reliable transportation
They explain what needs to be done &why.
no pressure courteous salesman
I’ve been buying vehicles from Don Franklin for some time now because they are very competitive. They service them as well. I’ve always been happy with their service and products. The sales people are knowledgeable about their vehicles and they make sure you are aware of how to operate and maintain them. The service people are friendly and knowledgeable. I would recommend them to anyone looking for a new or used vehicle. They stand behind their vehicles and fulfill their obligations after the sale.
You did a great job
Our 2024 Ford Expedition is undoubtedly the most amazing vehicle we have ever owned. There is nothing not to like.
The service has proven itself over the years to be second to none. The Franklin Experience is unbeatable.
The service was exceptional and everybody was extremely helpful with the warranty service that I had