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Customer Testimonials
Service
Getting appointments and service is simple and straightforward. Staff is always friendly and helpful.
Ford
Everything
Professional delivery experience both condition of vehicle and personnel
Great customer service. Adam was a pleasure to deal with and was very responsive to my many questions.
Very nice and customer service was great
Very professional
The staff is always courteous and looking out for my best interest.
The interaction with Don Franklin salesman Adam Capps is reason I keep coming back. I like great deals and to be treated kindly. I’ve always loved Ford Vehicles and the technology that goes into them
Ross Schambon went above and beyond with helping find the right car that fit my needs, not pushy and has a genuine feel to guide in the right direction for what you’re looking for. Will recommend him to anybody!
The employees are always kind and very helpful.
They work with you any way they can, don't pressure you and very knowledgeable sales associate and friendly.
quality, pricing, sales staff, service
No hassle
Adam Capps was extremely helpful and sincere when we first meet him in 2020 to purchase our new vehicle. I will always come back to Don Franklin Family because of the kindness and the way everyone treats you like family. Dan Franklin and his wife have always been kind to us. Since 2020 we have bought 3 vehicles through them and we will continue to come back because of them.
They always keep their promises and do their best to make repairs.
We are all a about Ford vehicles!
The service is always great! Friendly staff and always easy to talk with to figure out all your needs for your vehicle!
The consideration for customers
Very friendly and helpful from beginning to after the sale!
We are Ford people, built in the USA.
Helping
First time to buy car using online search. Don Franklin Ford had the vehicle we were interested in and quickly responded to our online request for information. Our salesman Tommy Stearns was excellent to deal with. Being out of state, we had a lot of questions about the process. Tommy answered our questions and went above and beyond to make the buying experience quick and easy. Highly recommend Tommy.
Good people
Best people I’ve ever dealt with very honest we love everything about the vehicle. The sales person Jordan Mann was the best sales guy ever everyone at Don Franklin was awesome
Patience, and integrity.
Had plenty of new Ford 1st truck
You’re dependable and have a good reputation of
satisfying customers.
Professional delivery of vehicle