Customer Testimonials

Everyone is so. Nice in bye service department. They are willing to go extra mile to help you.

Very helpful

This is my 2nd vehicle purchase from Don Franklin Ford Columbia, and in both instances, I received great support and they listened to all of our needs. The whole process was again stress free and no pressure.

I appreciate Ross. Each of our family members have purchased vehicles from him. He is a great salesman!

They were so nice and didnt have to wait long.Would highly recomment them. Thank you for everything

It’s accuracy of your appointment time and friendlyness of the staff

Best dealership I’ve ever dealt with! Thx Don Franklin and crew

Cordial staff. Adam Capps and management very helpful in working the best trade allowance and price.

D. Last name removed

Great communication!

Cody was a wonderful salesman. He helped get the vehicle for my daughter without hassle. I appreciate him meeting us in Glasgow to complete the paperwork. I would highly recommend Cody and the team from Columbia. However, i would not recommend Don Franklin in Glasgow. When i entered and told the gentleman i was there to meet Cody to sign papers, he rudely let me know he didn't know anything about it i would just have to wait. The same gentleman was extremely rude to Cody as well. Cody was nothing but professional. I highly recommend Glasgow Don Franklin get professional courtesy training as they lack in thats area. If you have questions about the Glasgow experience please call me i would be happy to provide more information.

Best selection, sales was not pushy.

Got me right in for service

Consistency is a word that comes to mind when I do business with the Don Franklin Family of Dealerships. Service is consistently first class from the first scheduled service through each succeeding service visit. I know I can rely on this dealership to stand behind their vehicle from day one forward. That’s why I have continued to keep coming back over the years.

I love my 2024 ford Ranger

All the employees are so polite and nice

Top notch performance and the team goes above and beyond to service your vehicle as quickly as possible and they are the friendliest people in town your treated the best while there

Fast and friendly. Little expensive for oil change . Coupons need to have longer expiration date.

Timely service

Your staff is always very knowledgeable. I appreciate their knowledge when I need to make a decision about a service necessary for my vehicle. They are always polite, friendly, and helpful.

Quick response and willing to help within good reason. If you want a car in Columbia please see Cody. They made a not for sure buy to a I should have came sooner…./ thanks…/./ a very pleased customer

Really pleased with their service. They have reasonably prices.

Adam Capps most helpful salesman.

I appreciate your Sales Agent, Adam Capps, picking my vehicle up at my work and bringing it back when it needs serviced. He goes above and beyond to take care of his Don Franklin customers and I truly appreciate it!

Friendly and prompt service . Don Franklin Ford cares about their customers and keeps their vehicles in tiptop condition.

Nice and friendly.

Friendly and informative

Good service and quality

Very fair value on trade in, good selection/options, competitive prices, quality employees, ease of purchase overall

Large selection, friendly down home salespeople

Love our Explorer. Customer service is second to none. Everyone gave us super support & attention. Located the exact vehicle we wanted