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Customer Testimonials
The quality of service I received when purchasing my used vehicle was wonderful. Jordan Mann went out of his way to help me find a vehicle that was within my price range and great quality. He made the experience easy and kept me at ease the entire time explaining the process as we went along. I will always recommend anyone to work with Don Franklin and they should be proud to have Jordan on their team!
Everyone was extremely friendly. Our salesman Adam was polite, knowledgeable,patient, and all around great person. No one pressured us. We are very happy with our purchase.
Thanks so much.
Great customer service
Love this dealer ship
Friendly, helpful and efficient. I scheduled the oil change and was surprised at how quickly it was done.
We like the idea that Don Franklin takes care of our Ford vehicles, that they know us by name, that aspect of our vehicle history is right in front of them from purchase until current. The people, the care they provide for us and especially Larry who is charge is the very best. Keep up the good work
Oil change with a great car wash is awesome.
Friendly and own time you have a salesman you need to give a raise Adam is very personal and out going
Great service and sales person
I trust the Service department personnel at Franklin Ford to give the service and care my vehicles need to protect both my family and investment.
The service is timely, friendly and always completed with approved parts.
Most time on reg. Service your out and done most of time before your appointment time
Service dept is awesome. Usually in and out quickly with a minimum amount of waiting.
Don Franklin's a very honest and straightforward dealer I can trust.
Good people
Good service in a timely fashion.
Honestly Not pushy , fair price
Great salesman he knows what I wanted kept looking until he found it . Vehicle number 3 in a year for me . Jordan Mann thanks for your patience.
Awesome customer service! Curtis helped us out in the Ford dealership in Columbia and put us at ease over buying a vehicle!
grat cars and service
Haven't bought a vehicle in eleven years and being able to purchase one in an atmosphere that made me feel comfortable was a pleasure.
Very helpful, upfront, and convenient.
Travis Starns was so helpful and absolutely the best car salesman I’ve ever encountered.
prompt service
The personal and professional service.
Thus far the Service Dept. has been exceptional.
Great customer service!
Best service, best salesmen’s! Wouldn’t buy from anywhere else!
Down to earth and kind, honest employees.
I like that everyone is friendly without being pushy or trying to force a sell.
All of it