- Phone: 270-384-3016
- Visit Website
Customer Testimonials
Friendly and informative personel
Always buy Ford vehicles at Franklin Ford. Your service dept is excellent. Ed in service dept is great to work with.
Treat me like family
The only good thing about anything Don Franklin was my salesman, Ross. I have never had a reliable car from you all or one that I loved. It has honestly been a nightmare except for how helpful Ross was. I’m a single mother and have to have a reliable car with a decent monthly payment and that is the least of Don Franklins worries.
The service guy at the desk on 4/4/26 was much nicer than the first time I came in to get something done to my vehicle. He helped regain my business in regards to servicing my vehicle.
Quality,top of the line and professionalism
Really like the 2023 Hyundai Kona
All of it!
Great service and friendly staff!
Lots to choose from. Prompt and friendly sale assignments. Jackie is the best !
Highly recommend Don Franklin Ford! They provide top tier service which always leaves me with a great experience! The staff are welcoming and friendly. After my oil change, my car was taken to detail and it looked amazing! Appreciate them all!!
Convenient and simple process
Everyone is so nice!!
The Columbia ford was no hassle laid back
I love my Explorer. The service I receive on service is great. I highly recommend Don Franklin!
Everyone is so nice and friendly and really want to help you with whatever you need.
The time of service was good and everything was explained to me
Entire service was eu
Very dependable
It’s not a Chevrolet or a Dodge
Lance Wade and the Don Franklin team are the best!
You stand behind your cars!!!!
Understanding my issues, explanation of service options, emphasis on providing good customer care.
Your service was amazing. I say this because our salesman was right on top of everything!!! I do got to say the service was the best and I would recommend Don Franklin!!!
Good service always very clean place to be in
We had a great experience at Don Franklin in Columbia. Cody really made the whole process great. We will definitely come back the next time we need a car.
Great service and on time.
I’m appreciative that you will do pickup
Service is
Prompt and the facility is top notch . The service team has always been accommodating and professional.
Sales lady was very nice and helpful. Competitive pricing on vehicles.