Don Franklin Columbia Ford
576 Hudson Street
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   June 25, 2026 — Rated 10 out of 10 by M.T. Don Franklin Ford - Service
What do you like about our products and services?

The employees !!! The employees in the service dept are THE BEST !!

Report a concern   June 25, 2026 — Rated 10 out of 10 by D.S. Don Franklin Ford - Service
What do you like about our products and services?

Location

Report a concern   June 25, 2026 — Rated 9 out of 10 by Barry Hill Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Great people ! Great Vehicles !

Report a concern   June 25, 2026 — Rated 10 out of 10 by S.B. Don Franklin Ford - Service
What do you like about our products and services?

Friendly and prompt service!

Report a concern   June 19, 2026 — Rated 10 out of 10 by Jared Boddy Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Ross my salesman is definitely family love dealing with him will not deal with anybody else great service and sales !!!!

Report a concern   June 19, 2026 — Rated 10 out of 10 by Jeffrey Tharp Don Franklin Ford - Service
What do you like about our products and services?

The best anywhere

Report a concern   June 19, 2026 — Rated 10 out of 10 by Howard Biddle Don Franklin Ford - Service
What do you like about our products and services?

The service and the service personnel were awesome. The truck was serviced in a timely and effective manner. Highly recommend this dealership.

Report a concern   June 19, 2026 — Rated 10 out of 10 by D.C. Don Franklin Ford - Service
What do you like about our products and services?

Na

Report a concern   June 18, 2026 — Rated 10 out of 10 by R.D. Don Franklin Ford - Service
What do you like about our products and services?

Reliable service

Report a concern   June 18, 2026 — Rated 9 out of 10 by T.B. Don Franklin Ford - Service
What do you like about our products and services?

I brought 2025 F350 in for tire rotation due to some uneven wear. The front and rear outside tires where pulled and swapped showing the black non polished inside front wheel. Black from brake dust. I think you have polished aluminum wheels for a reason.

Report a concern   June 18, 2026 — Rated 10 out of 10 by Ronald Adair Don Franklin Ford - Service
What do you like about our products and services?

Great service on all our vehicles !

Report a concern   June 18, 2026 — Rated 9 out of 10 by M.L. Don Franklin Ford - Service
What do you like about our products and services?

Y’all were wuick to get me in and vehicle service. Arranged for after hours pickup too.

Report a concern   June 18, 2026 — Rated 10 out of 10 by B.H. Don Franklin Ford - Service
What do you like about our products and services?

Chad Myers was exceptional!

Report a concern   June 16, 2026 — Rated 10 out of 10 by Jason Sadler Don Franklin Ford - Service
What do you like about our products and services?

Always has quick courteous service from them even if a vehicle wasn’t purchased through or from them.

Report a concern   June 16, 2026 — Rated 10 out of 10 by Terry Hadley Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

I have been purchasing Ford product for years. The quality and value are top notch!

Report a concern   June 16, 2026 — Rated 10 out of 10 by Debra Miller Don Franklin Ford - Service
What do you like about our products and services?

Went way beyond the average sales rep in getting the car to where I could see it answered all my questions

Report a concern   June 16, 2026 — Rated 9 out of 10 by William Mott Don Franklin Ford - Service
What do you like about our products and services?

Hospitality

Report a concern   June 11, 2026 — Rated 10 out of 10 by Bill Underwood Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Good salesman shipnice honest people

Report a concern   June 10, 2026 — Rated 10 out of 10 by John Roddy Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Great Salesman, No Hassle experience, Financing was easy, Thank you for taking care of us buying a new vehicle

Report a concern   June 10, 2026 — Rated 10 out of 10 by C.C. Don Franklin Ford - Service
What do you like about our products and services?

I like the way service is done in a timely manner

Report a concern   June 10, 2026 — Rated 10 out of 10 by J.J. Don Franklin Ford - Service
What do you like about our products and services?

Don Franklin ford has been a great service to my family for many years always there to work with you and they go the extra mile to help work out a problem if one arises thank you

Report a concern   June 10, 2026 — Rated 10 out of 10 by A.E. Don Franklin Ford - Service
What do you like about our products and services?

Friendly service. Service is done in a timely manner.

Report a concern   June 10, 2026 — Rated 10 out of 10 by Kathy Curry Don Franklin Ford - Service
What do you like about our products and services?

Very friendly and available to answer any questions I have.

Report a concern   June 10, 2026 — Rated 10 out of 10 by R.S. Don Franklin Ford - Service
What do you like about our products and services?

Friendly

Report a concern   June 10, 2026 — Rated 10 out of 10 by M.W. Don Franklin Ford - Service
What do you like about our products and services?

Everyone very helpful and service is timely

Report a concern   June 10, 2026 — Rated 10 out of 10 by A.M. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Awesome job again guys!!!

Report a concern   June 10, 2026 — Rated 10 out of 10 by G.H. Don Franklin Ford - Service
What do you like about our products and services?

Tons of product. Service personnel were very friendly and helpful.

Report a concern   June 10, 2026 — Rated 10 out of 10 by Dustin Milam Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Very friendly and plenty of stuff to choose from

Report a concern   June 9, 2026 — Rated 10 out of 10 by R.C. Don Franklin Ford - Service
What do you like about our products and services?

Timely service!

Report a concern   June 9, 2026 — Rated 10 out of 10 by J.R. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Jordan was very knowledgeable and friendly.


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