Don Franklin Columbia Ford
576 Hudson Street
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   February 23, 2026 — Rated 10 out of 10 by Angela Anderson Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Adam is great! This has been the best experience I’ve ever had buying a car! I’m 53… so I’ve bought a few in my lifetime!

Report a concern   February 23, 2026 — Rated 10 out of 10 by J.G. Don Franklin Ford - Service
What do you like about our products and services?

I love how friendly the staff is!! I have my routine maintenance and everything done with Don Franklin Ford, and I always have really good service there and everyone is always really nice.
Report a concern   February 23, 2026 — Rated 10 out of 10 by S.G. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Great customer service! Very responsive to inquiry and questions. Makes buying a vehicle easy. Follow up as promised and great communication along the way.

Report a concern   February 23, 2026 — Rated 10 out of 10 by Jodonna Stargel Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Everyone ia wonderful to work with!

Report a concern   February 23, 2026 — Rated 10 out of 10 by I.H.B. Don Franklin Ford - Service
What do you like about our products and services?

The service is the best around!
Report a concern   February 23, 2026 — Rated 9 out of 10 by T.G. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

My salesman was very nice and helpful but felt a little pushy.
Report a concern   February 20, 2026 — Rated 10 out of 10 by L.M. Don Franklin Ford - Service
What do you like about our products and services?

People very nice and professional and great work
Report a concern   February 20, 2026 — Rated 10 out of 10 by B.L. Don Franklin Ford - Service
What do you like about our products and services?

Quick friendly, nice waiting area

Report a concern   February 20, 2026 — Rated 10 out of 10 by S.J. Don Franklin Ford - Service
What do you like about our products and services?

Like the professionalism and feeling that I can trust that you do what you say as repairing and replacing parts. Thank you.

Report a concern   February 19, 2026 — Rated 10 out of 10 by J.C. Don Franklin Ford - Service
What do you like about our products and services?

Easy process

Report a concern   February 19, 2026 — Rated 10 out of 10 by J.E. Don Franklin Ford - Service
What do you like about our products and services?

Efficient service and friendly employees
Report a concern   February 18, 2026 — Rated 10 out of 10 by Michael Clements Don Franklin Ford - Service
What do you like about our products and services?

Always quick professional service

Report a concern   February 18, 2026 — Rated 10 out of 10 by T.B. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

The person I talked to on the phone was very helpful and courteous with the questions I had
Report a concern   February 18, 2026 — Rated 10 out of 10 by P.G. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Trust Ford
Report a concern   February 18, 2026 — Rated 10 out of 10 by P.J. Don Franklin Ford - Service
What do you like about our products and services?

Local service. Most associates very friendly and courteous. One particular associate noticed I had waited a long time and got me a vehicle to drive to get a bite to eat for lunch while I was waiting.

Report a concern   February 18, 2026 — Rated 10 out of 10 by Paula Phelps Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

The friendly people make this dealership the best. Adam and Lance were the best.

Report a concern   February 18, 2026 — Rated 10 out of 10 by S.C. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Adam was a great salesman and very easy to work with.
Report a concern   February 18, 2026 — Rated 10 out of 10 by Greg Farmer Don Franklin Ford - Service
What do you like about our products and services?

Great service very nice people

Report a concern   February 18, 2026 — Rated 10 out of 10 by Darian Lile Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Great inventory and sales service was very professional.

Report a concern   February 18, 2026 — Rated 10 out of 10 by B.P. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Cody was extremely helpful and to the point. Willing to do what he could to find a vehicle we were interested in.

Report a concern   February 18, 2026 — Rated 10 out of 10 by Carl Peters Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Tommy was great to work with.

Report a concern   February 17, 2026 — Rated 10 out of 10 by S.L. Don Franklin Ford - Service
What do you like about our products and services?

👍
Report a concern   February 17, 2026 — Rated 10 out of 10 by Johnathon Rice Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Very professional and quick!
Report a concern   February 16, 2026 — Rated 10 out of 10 by J.M. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Adam was great told everything we needed. your team was friendly

Report a concern   February 15, 2026 — Rated 10 out of 10 by Makessa Burton Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Adam was great to work with and the finance team was easy to work with as well!

Report a concern   February 15, 2026 — Rated 10 out of 10 by Shawn Israel Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Hi I like new cars and the guy is great
Report a concern   February 14, 2026 — Rated 10 out of 10 by Jeff Spalding Don Franklin Ford - Service
What do you like about our products and services?

Nice, fast, explained thing's to you, great people,been with you guy's for 30 plus year's.
Report a concern   February 14, 2026 — Rated 10 out of 10 by Jeff Hancock Don Franklin Ford - Service
What do you like about our products and services?

Great work and very accommodating to my schedule.
Report a concern   February 14, 2026 — Rated 10 out of 10 by M.W. Don Franklin Ford - Service
What do you like about our products and services?

Excellent customer care.
Report a concern   February 14, 2026 — Rated 10 out of 10 by Jason Coffey Don Franklin Ford - Service
What do you like about our products and services?

The Columbia location was great. They got me in and out quick and the guy was very nice.


Privacy Policy