Don Franklin Columbia Ford
576 Hudson Street
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   October 24, 2026 — Rated 10 out of 10 by Missy Garmon Don Franklin Ford - Service
What do you like about our products and services?

I like that I can cell Dan and ask him any questions about my vehicles and he always listens and takes care of me

Report a concern   October 23, 2026 — Rated 10 out of 10 by Gregory Slinker Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

I luv my truck and I was just thinking about a newer one. Your sales guy was excellent and very nice.

Report a concern   October 23, 2026 — Rated 10 out of 10 by N.P. Don Franklin Ford - Service
What do you like about our products and services?

Quick and easy

Report a concern   October 22, 2026 — Rated 10 out of 10 by R.M. Don Franklin Ford - Service
What do you like about our products and services?

Haven’t utilized them yet

Report a concern   October 22, 2026 — Rated 10 out of 10 by R.S. Don Franklin Ford - Service
What do you like about our products and services?

Good service nice people Larry helps me a lot

Report a concern   October 22, 2026 — Rated 10 out of 10 by A.F. Don Franklin Ford - Service
What do you like about our products and services?

Everyone is friendly and the service is great ! I would definitely recommend them to others!

Report a concern   October 21, 2026 — Rated 10 out of 10 by B.W. Don Franklin Ford - Service
What do you like about our products and services?

Good Seevice an Friendly

Report a concern   October 21, 2026 — Rated 10 out of 10 by S.B. Don Franklin Ford - Service
What do you like about our products and services?

The friendly workers are the best

Report a concern   October 21, 2026 — Rated 10 out of 10 by Charles Wisdom Don Franklin Ford - Service
What do you like about our products and services?

Easy to make appointments and get in and out in a very reasonable time.

Report a concern   October 21, 2026 — Rated 10 out of 10 by William Baker Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Everyone is friendly and will help you out if they can. Prices can be higher than expected, but they definitely let you know the price upfront. I miss the free car wash with service. But anyone I have had interaction with since I was 16 has always been nice. I’m 45 so it definitely shows what being friendly and kind can do.

Report a concern   October 21, 2026 — Rated 9 out of 10 by D.C. Don Franklin Ford - Service
What do you like about our products and services?

Convenience and availability

Report a concern   October 21, 2026 — Rated 10 out of 10 by Allison Zirkelbach Don Franklin Ford - Service
What do you like about our products and services?

Easy to work with. Called - made my appointment the same week- afternoon car was ready.

Report a concern   October 21, 2026 — Rated 10 out of 10 by J.W. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Ross is so nice and he was so easy to work with.

Report a concern   October 21, 2026 — Rated 10 out of 10 by C.S. Don Franklin Ford - Service
What do you like about our products and services?

Treated well at drop off & during pick up

Report a concern   October 21, 2026 — Rated 10 out of 10 by B.J. Don Franklin Ford - Service
What do you like about our products and services?

Very friendly and helpful. I would recommend you to family and friends which l have already done.

Report a concern   October 16, 2026 — Rated 10 out of 10 by W.D. Don Franklin Ford - Service
What do you like about our products and services?

My weight wasn’t very long at all and I appreciated that

Report a concern   October 16, 2026 — Rated 10 out of 10 by R.W. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Great selection of vehicles, great service, friendly staff

Report a concern   October 15, 2026 — Rated 10 out of 10 by Jimmy York Don Franklin Ford - Service
What do you like about our products and services?

Fast friendly and professional service

Report a concern   October 15, 2026 — Rated 10 out of 10 by T.Y. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Very reliable and put out a great product

Report a concern   October 14, 2026 — Rated 10 out of 10 by Christopher Ervin Don Franklin Ford - Service
What do you like about our products and services?

Prompt of scheduled appointment which is very much appreciated

Report a concern   October 14, 2026 — Rated 10 out of 10 by D.H. Don Franklin Ford - Service
What do you like about our products and services?

Service is excellent & pricing is very reasonable.
Don Franklin uses original &/or quality products for one’s make & model & not after market products.

Report a concern   October 14, 2026 — Rated 10 out of 10 by Tim Sampson Don Franklin Ford - Service
What do you like about our products and services?

Don Franklin has always taken care of my vehicle and my family vehicles

Report a concern   October 14, 2026 — Rated 10 out of 10 by J.S. Don Franklin Ford - Service
What do you like about our products and services?

Friendly and helpful.

Report a concern   October 14, 2026 — Rated 10 out of 10 by R.C. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Friendly salesman and good service!

Report a concern   October 14, 2026 — Rated 10 out of 10 by Chandler Barnes Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Built Ford Tough, excellent service and Gauge Key is the man!!! 🙌

Report a concern   October 11, 2026 — Rated 10 out of 10 by Carol Miller Don Franklin Ford - Service
What do you like about our products and services?

Very fine associates. I enjoy business with Don Franklin Fords. Always accommodating

Report a concern   October 11, 2026 — Rated 10 out of 10 by William Davis Don Franklin Ford - Service
What do you like about our products and services?

Transparency in communication is key to a successful business relationship! This is what I get out of service! Thank you!

Report a concern   October 10, 2026 — Rated 10 out of 10 by R.L. Don Franklin Ford - Service
What do you like about our products and services?

Friendliness and prompt attention to any issues we experience.

Report a concern   October 10, 2026 — Rated 10 out of 10 by Britenay Brown Don Franklin Ford - Service
What do you like about our products and services?

Great deal on tires!

I visited twice this past week. CHAD MYERS took excellent care of me both times. What an asset he is to your team!

Report a concern   October 10, 2026 — Rated 10 out of 10 by M.D. Don Franklin Ford - Service
What do you like about our products and services?

Friendly


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