Don Franklin Columbia Ford
576 Hudson Street
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   August 20, 2024 — Rated 10 out of 10 by Debra Hughes Don Franklin Ford - Service
What do you like about our products and services?

The staff is very friendly and explain everything. I feel like I’m getting the truth about what’s needed for my vehicle and not a run around just to make a sale.

Report a concern   August 20, 2024 — Rated 10 out of 10 by P.R. Don Franklin Ford - Service
What do you like about our products and services?

Very helpful, very friendly and polite. Always on time, I never have to wait

Report a concern   August 20, 2024 — Rated 10 out of 10 by Shirley Jaggers Don Franklin Ford - Service
What do you like about our products and services?

Easy to get appointments for service. Great to purchase from

Report a concern   August 20, 2024 — Rated 10 out of 10 by Michael Whittenburg Don Franklin Ford - Service
What do you like about our products and services?

Always accommodating!

Report a concern   August 20, 2024 — Rated 10 out of 10 by Jennifer Grissom Don Franklin Ford - Service
What do you like about our products and services?

Services are wonderful! Staff is very friendly and helpful and always willing to explain anything that might be an issue with my car or just something I should know. Definitely love taking my vehicle to get serviced at this location!

Report a concern   August 20, 2024 — Rated 10 out of 10 by A.C. Don Franklin Ford - Service
What do you like about our products and services?

Techs are knowledgeable and Larry is always very helpful and ready to answer any concerns.

Report a concern   August 20, 2024 — Rated 10 out of 10 by Doris Emerson Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

He was really nice and helped us to learn about the car.

Report a concern   August 20, 2024 — Rated 10 out of 10 by J.L. Don Franklin Ford - Service
What do you like about our products and services?

Politeness of the workers

Report a concern   August 17, 2024 — Rated 10 out of 10 by A.M. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

I’ve purchased several cars from the Franklin dealership. Always friendly service. Tommy Stearns was very helpful in the purchase of my last vehicle.

Report a concern   August 16, 2024 — Rated 10 out of 10 by M.B. Don Franklin Ford - Service
What do you like about our products and services?

Dependable and good work!

Report a concern   August 16, 2024 — Rated 10 out of 10 by Sharon Brockman Don Franklin Ford - Service
What do you like about our products and services?

Excellent E

Report a concern   August 16, 2024 — Rated 10 out of 10 by Vicki Mcguire Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

I am buying the car without physically seeing it. We will see how it all turns out after it is delivered. So far it has been a pleasure.

Report a concern   August 15, 2024 — Rated 10 out of 10 by David Hansel Don Franklin Ford - Service
What do you like about our products and services?

It was very friendly and the service faster than I expected from a large service center

Report a concern   August 15, 2024 — Rated 10 out of 10 by L.P. Don Franklin Ford - Service
What do you like about our products and services?

Great service!

Report a concern   August 15, 2024 — Rated 10 out of 10 by L.M. Don Franklin Ford - Service
What do you like about our products and services?

Good people and fast on service

Report a concern   August 15, 2024 — Rated 10 out of 10 by C.Y. Don Franklin Ford - Service
What do you like about our products and services?

Most everything

Report a concern   August 15, 2024 — Rated 10 out of 10 by James Higdon Don Franklin Ford - Service
What do you like about our products and services?

I like every thing about Don Franklin service

Report a concern   August 15, 2024 — Rated 10 out of 10 by C.P. Don Franklin Ford - Service
What do you like about our products and services?

Service is in and out quick

Report a concern   August 12, 2024 — Rated 9 out of 10 by T.B. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

I got my car financed.

Report a concern   August 12, 2024 — Rated 10 out of 10 by M.C. Don Franklin Ford - Service
What do you like about our products and services?

Always great service

Report a concern   August 12, 2024 — Rated 10 out of 10 by L.P. Don Franklin Ford - Service
What do you like about our products and services?

My car was ready in a timely manner. Personnel were very helpful.

Report a concern   August 12, 2024 — Rated 10 out of 10 by Roger Robertson Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Great service and easy to work with

Report a concern   August 11, 2024 — Rated 10 out of 10 by R.F. Don Franklin Ford - Service
What do you like about our products and services?

Good service.

Report a concern   August 11, 2024 — Rated 10 out of 10 by R.S. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

I’ve never had a car buying experience as easy as this one. From management on down, I was made to feel at home. I would highly recommend your company!

Report a concern   August 10, 2024 — Rated 10 out of 10 by Len Robertson Don Franklin Ford - Service
What do you like about our products and services?

Oem parts are second to none. Service is quick and done correctly.

Report a concern   August 10, 2024 — Rated 10 out of 10 by Cynthia Alexander Don Franklin Ford - Service
What do you like about our products and services?

Great services and staff very friendly and helpful

Report a concern   August 10, 2024 — Rated 10 out of 10 by Heather Hunt Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Adam and Jason were BEYOND amazing! They did exactly what I said I need plus more! I’ll forever be greatful and will for sure be a repeat customer with them!

Report a concern   August 9, 2024 — Rated 10 out of 10 by J.F. Don Franklin Ford - Service
What do you like about our products and services?

Service is great! The staff is very courteous, patient and will work schedule for repair work based on customer needs! If I were buying another vehicle I would check Don Franklin first!!

Report a concern   August 8, 2024 — Rated 10 out of 10 by T.M. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Salesman very friendly and helpful, but not pushy.

Report a concern   August 8, 2024 — Rated 10 out of 10 by Johnathan Bryant Don Franklin Ford - Service
What do you like about our products and services?

The quality of the service, the friendliness of the staff and the price is exceptional.


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