Customer Testimonials

The dealership is top notice always have been there to help with any issue that may occur and treat everything in a transaction as professional business

Very good dependable automobiles

Friendly, fast, and, not pushy

Adam was excellent to work with and came highly recommended from friends. He was very kind and knowledgeable.
Mrs. Franklin even went out of her way to entertain our toddler for most of the time we were there.
It’s very obvious that this is a family centered business and we are very pleased with our experience.

Quick service

Friendly, courteous, timely, reasonable and complete!

They take really good care of my car when I need service done on it. The price is reasonable and very affordable.

big selection

Good

Cody was very attentive and helpful during my buying process.

Ross is great he answers all the questions and friendly and not pushy.

I like the sales people as well as the administrative staff. Based on my previous experience I am sure the service staff will also preform very well. I do have an issue with the vehicle I purchased. I have the Ford Lightning Flash with the extended battery. The vehicle does not provided the mileage per charge as advertised. The estimated mileage is listed as 320. However, I am getting approximately 260 miles per charge. I do not normally have jack rabbit starts, speed, or stop at the last minute. In previous vehicles I usually equal or exceed the EPA estimated MPG. I don't know if the big battery in this vehicle could or has developed a memory. I currently have 742 miles on the vehicle.

Franklin prides themselves on customer service and satisfaction.

Larry is so helpful! I had called prior to contacting him and I was told to call Nissan because ford was booked until after Christmas. I contacted Nissan and they told me they were full also and didn’t know what to tell me! I called back to Ford and spoke with Larry and he picked up my auto that day for a service!… thanks Larry!… he’s the best!

Don Franklins associates has really helped when we had a question or problem and we are pleased with the vehicles we have bought from them over the years

Timely

Prompt courteous service by the best people in the business! Speaking from someone who’s used multiple dealerships across Missouri, Indiana and Kentucky!

Fast service Cody was great to deal with

Excellent product and friendly service

Welcoming and friendly

Great service from Ross. Thank you!!

speedy work and great service

I appreciate the help adam gave and his willingness to find what I was looking for.

Plenty of selections

I’ve been buying vehicles from Don Franklin for many years and I’ve always been very satisfied not only with the products but also the customer service and the sales

Service was done quickly, the service manager’s were very courteous also.

Adam Capp is the best,your service department is the best. Ford trucks Rock!

Friendly clean and got the job done quickly

Quick in and out

Friendly and accurate. Honest