Customer Testimonials

Always available to help with every need

Great service department

Just service this time. In and out in no time! Excellent service.

Everything

Friendly and helpful

Very fast service and very polite when taking care of our vehicle.

I have normally always had kind and courteous people helping me. Either in the show room or at the service desk.

I’ve purchased a few new and used autos from the Franklins! They always offer top notch service after the sale!

Lance and Ross are always so fast to respond and easy to work with! Everyone at the dealerships is friendly and helpful no matter what location we visit. My husband’s family have been longtime customers and now so are we. Thank you so much for all you do!

Friendly service

That you are open on Saturday

I like it very much thank u all

Cody Burkhardt was extremely knowledgeable and helpful. He came highly recommended and I can see why. I will definitely be contacting him again for future purchases.

Products are dependable! Service is great and personal

It was a pleasure working with Jordan and Lance.. They are both outstanding people to work with. My wife and I are still enjoying our Ford Bronco Sport.

Have always been a Ford Customer. I am very satisfied with my new Ford Escape. Tommy Stearns, Salesman, was very nice and helpful. He found the SUV I wanted and delivered it to me. I will definitely recommend Don Franklin to my family and friends. Thank you all for your service.

Ross was so easy to do business with. Kind and patient.

The most hassle free service I’ve ever had

My salesman was Adam,I who recommend him to anyone, Dan was excellent!!

We love our new Ford Explore very well please

I am able to call and get an appointment for service without any difficulty. My wait time for service is appropriate and the wait area is clean. Employees are always friendly and keep me informed about my service. I’m very pleased.
Have bought several vehicles from Don Franklin and have been satisfied with all of them.

Polite service and good customer service

I was in and out within 30 minutes.

I’m a big Lincoln/Ford person! I have worked for two dealerships over the years. Almost 20 as a technician. So as I have been employed with this department. And I do live just up the street. I have service done on my own vehicles here. And because Larry Smith is a good friend.

Good

Professional service

Quick and friendly service. Highly recommend!

Ross and Lance were extremely helpful and responsive as always. The personal level of service provided is so refreshing!

Ross made purchasing a vehicle so easy. He was friendly, attentive and responsive. The vehicle I liked was at another location, I reached out to him and next day the vehicle was at the dealership near me.

Very easy to connect with if a problem or questions and the service department is amazing Larry Smith is very good at what he does