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Customer Testimonials
Excellent vehicles and even excellent service! Staff was super helpful and friendly! We will definitely be shopping there again!
The only ford dealership that I take my cars to. They take care of my cars, they are courteous and timely.
good service
Love my Ford Explorer. I always receive great service from Don Franklin Ford.Their Products are always great.
Quick and easy! What more could you want? Always appreciate these guys, they do an awesome job!
I love the complete detail report about my car.
On time with service and great customer care
Friendly, listened to questions and answered them all. Cleaned the vehicle before we took it home.
Friend and very courteous
Jordan Mann at Columbia Ford is the best!
Very helpful and great service
Very good service
It very good and you hold up on your word. Y’all are very good on what you do
Very friendly and welcoming, prompt to answering questions, great selection of vehicles, knowledgeable staff, I didn't feel like I was just being pushed into the first vehicle I drove. Once we decided on a vehicle we were in and out, keys in hand in under 20min! You can tell the company has strong family values and that trickles down to all their staff. Would recommend!!
The employees at the service desk are always friendly and courteous.
The employees are very respectful and do their best to accommodate you to find the automobile that fits your needs !
We feel that they treated us well and fairly. The service was fast and easy. The staff was extremely Friendly.
Quick and friendly responses, very helpful and informative group. Highly recommend!
Was very nice and accommodating… helped my daughter pick out the perfect car and financing was great for her.
Great people to work with for reliable information and helpfulness
Worked with me on my schedule to get me in early on a specific date and got me out very timely
The friendly and professionalism of each employee at the dealership was impressive to me.
I am very satisfied with the helpfulness that I received. Adam Capps was very knowledgeable of every aspect of the vehicle I purchased.
Great Products great service all the guys i deal with is super helpful an an super nice i deal with Adom at the Columbia ky store thanks Adom
Cody did such a great job with me on my purchase. He is so nice . I will go back if I have a need to
Fat service
Everyone at Don Franklin Columbia has always been wonderful and very easy to do business with! I'll never go anywhere else!!
Amazing team
I’ve always been treated like family.
The front desk people are soo helpful, they always try to get you service asap. They are super Great! The service people in the back, seams really good too! They seam to do very good quality work, and are quick about!
Sale person andy was great