- Phone: 270-384-3016
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Customer Testimonials
I appreciate how they go the extra mile to see the customer happy.
Service team is very good and keeps you informed
The had what we wanted and was very helpful
Service appointment is on time making for a short wait time for my vehicle to be finished
Everything and everyone are great
I have always had good service from the Columbia Ford dealership. I am disappointed in Ford themselves knowing that components are only making it to the 60-70k miles and just out of warranty. Please offer General wash for service vehicles.
I have owned 32 new Fords so I like the product. Don Franklin is a family-owned business and has a friendly sales staff. The process is quick and easy. They do what they say they will do.
Quality of repair
Good quality, friendly service.
I couldn’t of asked for a better service!
Personalized courteous service. My new go-to for my vehicles.
Friendly customer service!
Was a great experience. Great consumer service and experience. With friendly people upfront
Friendly staff and the lifetime power train warranties
You deliver what you advertise.
Great service and staff.
They went above and beyond for me.
Everybody at your dealership has been very nice to work with. I recommend you to everyone I can.
We loved our experience with Don Franklin! This is the second vehicle we’ve purchased from here with Adam Capps and we’ve had a great experience both times. Good communication and service every time!
Fair deals and good staff
Dealing with Don Franklin makes me feel like you all are a family. For me that's comforting.
Affordable and friendly!
Amazing people to buy from. Willing to help at anytime.
Everything
Curtis P answered all my questions and was very helpful
Sales and service were outstanding.
Great service department always willing to assist you with your questions and scheduling.
Transaction was smooth and everyone worked to make sure things were just as we agreed.
Excellent vehicle quality & good customer service!
quality used cars at reasonable and competitive pricing. Excellent service department with friendly sales representatives