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Customer Testimonials
Great people to work with for reliable information and helpfulness
Worked with me on my schedule to get me in early on a specific date and got me out very timely
The friendly and professionalism of each employee at the dealership was impressive to me.
I am very satisfied with the helpfulness that I received. Adam Capps was very knowledgeable of every aspect of the vehicle I purchased.
Great Products great service all the guys i deal with is super helpful an an super nice i deal with Adom at the Columbia ky store thanks Adom
Cody did such a great job with me on my purchase. He is so nice . I will go back if I have a need to
Fat service
Everyone at Don Franklin Columbia has always been wonderful and very easy to do business with! I'll never go anywhere else!!
Amazing team
I’ve always been treated like family.
The front desk people are soo helpful, they always try to get you service asap. They are super Great! The service people in the back, seams really good too! They seam to do very good quality work, and are quick about!
They sell nothing but the best automobiles. Personally are easy to talk to and they know all the details in what you want. The price can not be beat
Quick and convenient. Good service.
Friendly, reliable staff.
Prompt & quality service
Very accommodating
The more friendly and less intense buying experience, unlike in the big cities, while also getting the advantage of a volume dealer, like in the cities.
People is very nice
They buy an experience was great!
Fast, friendly service and things are individualized so every customer feels heard and seen.
When you set appointment they are almost always on time
Didn’t pressure.
Very friendly and easy to work with
Jordan done a good job on contacting me very professional. Thanks Eddie Last name removed.
Cody Burkhardt is friendly and out going
It was a pleasure to deal with him.
Nice cars great sales guy
Your Service Department is always helpful to keep me informed on services I need to get completed to keep my vehicle running smoothly. I really appreciate them!
Columbia staff is very helpful. Ross was easy to deal with. He didn’t pressure us to buy and was willing to send extra pics of vehicles. He worked with us to make sure all our questions were answered and ensured that we were happy with our vehicle.
Professional and friendly
Very friendly and accommodating service.

Was very nice and accommodating… helped my daughter pick out the perfect car and financing was great for her.