Don Franklin Columbia Ford
576 Hudson Street
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   October 24, 2024 — Rated 10 out of 10 by Oakley Belden Don Franklin Ford - Service
What do you like about our products and services?

Products are good. Service is great. Prices are too high

Report a concern   October 24, 2024 — Rated 10 out of 10 by Troy Dennison Don Franklin Ford - Service
What do you like about our products and services?

Appt time was on point
Quickly got to my repairs

Report a concern   October 24, 2024 — Rated 10 out of 10 by Tracy Rooks Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Adam Capps is a very dependable reliable salesman and works very well with helping find what vehicle meets the need you are looking for very personable and honest and looks out for the customers best interest we so appreciate his always friendly response and prompt action

Report a concern   October 22, 2024 — Rated 10 out of 10 by C.G. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Adam Capps

Report a concern   October 22, 2024 — Rated 10 out of 10 by Jason Ferari Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Great customer service and great environment.

Report a concern   October 22, 2024 — Rated 10 out of 10 by James Bruce Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Try very hard to earn your business..

Report a concern   October 22, 2024 — Rated 10 out of 10 by R.B. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Very nice and helpful was pleased with the service so far I will see how everything goes in the future. Thanks.

Report a concern   October 21, 2024 — Rated 10 out of 10 by B.W. Don Franklin Ford - Service
What do you like about our products and services?

Service department is very responsive to specific requests.

Report a concern   October 21, 2024 — Rated 10 out of 10 by Jeremy Tucker Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Great service, And very professional.

Report a concern   October 19, 2024 — Rated 10 out of 10 by L.S. Don Franklin Ford - Service
What do you like about our products and services?

Employees are very helpful wonderful group of people.

Report a concern   October 19, 2024 — Rated 10 out of 10 by M.T. Don Franklin Ford - Service
What do you like about our products and services?

I have been going to Ford since 2015 and Larry and the service staff have been absolutely amazing !! They make me feel like family and I trust their advice and work !! Great job

Report a concern   October 19, 2024 — Rated 10 out of 10 by Jeff Moore Don Franklin Ford - Service
What do you like about our products and services?

I like the way the service is handled when you call they get you right in really good people

Report a concern   October 19, 2024 — Rated 9 out of 10 by D.H. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Great sales people & finance people. If Don Franklin auto sales can help us through your team. We will continue making them our dealer. We are repeat customers

Report a concern   October 19, 2024 — Rated 10 out of 10 by Vicki Highbaugh Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Ross is the best salesman I have ever talk to

Report a concern   October 18, 2024 — Rated 10 out of 10 by Adrian Cravens Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Tom Dishman was my salesmen (more like friend) he did an amazing job helping me decide on what I wanted. He worked consistently to find me the right truck and he did just that with getting me into a 2022 Chevy Silverado 1500 LTD High Country.

Report a concern   October 18, 2024 — Rated 10 out of 10 by P.S. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Quality vehicles and staff.

Report a concern   October 18, 2024 — Rated 10 out of 10 by J.T.J. Don Franklin Ford - Service
What do you like about our products and services?

dependable

Report a concern   October 18, 2024 — Rated 9 out of 10 by J.B. Don Franklin Ford - Service
What do you like about our products and services?

On time as scheduled

Report a concern   October 18, 2024 — Rated 10 out of 10 by M.G. Don Franklin Ford - Service
What do you like about our products and services?

Appreciate the professional and timely services we always receive at Don Franklin Auto

Report a concern   October 17, 2024 — Rated 10 out of 10 by D.R. Don Franklin Ford - Service
What do you like about our products and services?

Very friendly associates. Always willing to help.

Report a concern   October 17, 2024 — Rated 10 out of 10 by C.A. Don Franklin Ford - Service
What do you like about our products and services?

The service department was incredibly friendly and attentive. They took care of my car and needs quickly and efficiently.

Report a concern   October 17, 2024 — Rated 10 out of 10 by Eric Strang Don Franklin Ford - Service
What do you like about our products and services?

Always accommodating for service scheduled and very thorough.Our car is getting old and we like maintaining it.Franklin Ford is the best place to go for service of my vehicle.They listen to the customer.Thank you for all you do.

Report a concern   October 17, 2024 — Rated 10 out of 10 by D.E. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

You always stand behind your product!

Report a concern   October 17, 2024 — Rated 10 out of 10 by E.R. Don Franklin Ford - Service
What do you like about our products and services?

Great service

Report a concern   October 17, 2024 — Rated 10 out of 10 by J.M. Don Franklin Ford - Service
What do you like about our products and services?

Aware of how to repair and does.

Report a concern   October 17, 2024 — Rated 10 out of 10 by Ronald Adair Don Franklin Ford - Service
What do you like about our products and services?

Great people and service for our entire family Ronald,Ronald jr Mary and Amy Adair

Report a concern   October 17, 2024 — Rated 10 out of 10 by J.H. Don Franklin Ford - Service
What do you like about our products and services?

Quick and efficient.

Report a concern   October 17, 2024 — Rated 10 out of 10 by Luke Mattingly Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Everything is great? Great customer service and people to work with!

Report a concern   October 17, 2024 — Rated 10 out of 10 by C.F. Don Franklin Ford - Service
What do you like about our products and services?

Well I just had appointment to get my oil change. But they got me in quickly and I was on my way back home

Report a concern   October 17, 2024 — Rated 10 out of 10 by C.F.C. Don Franklin Ford - Service
What do you like about our products and services?

Will work with you on scheduling. Is timely, efficient and kind.


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