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Customer Testimonials
Friendly courteous convenient
Very responsive and friendly
Awesome team members that not only care about their selves but they are very professional and care about you and your experience and they make sure what they do is done right and on time I highly recommend you give them a try you will be satisfied. Michael Lee
They are good on returning calls and supplying information about the vehicles and always provide good service to me when ever I’m checking on a vehicle
Always liked F150
We have been very happy with our purchases and service.
Great service!
GOOD JOB
I feel like that Franklin is doing a great job of having a wide inventory and taking care of their customers. It’s also smart to buy local so the money is kept in Adair County.
Excellent work by Dominic. Be by far went above and beyond to help me out. He’s even coming in on his day off to help me get the Ranger I want
Quick service,friendly staff.
I love my maverick
Wonderful service team
Sales staff are very nice and helpful.
No BS
Great great and great
All good Ross was great
Quick and friendly service
We enjoyed interacting with Adam. He is a good salesman and was informative about the F150 lineup.
Long distance communicate via text has been outstanding. Questions answered and timely which is much appreciate when so busy. Thank you!
Service is prompt and results in expert car care. I trust Don Franklin Family of Dealerships with my investment but most important I trust them with the safety of my family.
We have a ford and we w s nt a ford dealer so they are up to date on ford products and know how on our car.
Very friendly personel.
The staff treated me well and brought me up to date on the what. Why and how of this process.
The staff was very communicative and prompt with their seriice. The part was ordered and installed as they said.
A large selection of vehicles from many different locations and kind salespeople like Jordan Mann at the Columbia, KY location that was so nice to work with.
Very friendly staff at the service department, they always make you feel welcomed and they go out of their way to ensure you understand everything up front to ensure your experience is a positive one!
I like their Service Department. They have been very helpful.
Always liked ford pickups
Eddie Franklin help me through time . I have since then bought five vehicles from them. The latest one three yrs ago . A 2020 ford explorer 4/4
Ross is our go to car guy! He always replies quickly when we message him! He is professional, but also down to earth.
We’re thankful to have met him!
He will always be our guy we reach out to when purchasing a vehicle!
Adam provided superior customer service.