- Phone: 270-384-3016
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Customer Testimonials
I love my 2021 Explorer that I purchased from Don Franklin in London. Got a great deal and the service was awesome. I take my Explorer to Don Franklin in Columbia for my oil changes and a repair which was under the extended warranty. The service there is great. The service guys are professional and explain everything they have done when they are finished with it. They are very friendly too.
The representatives and mechanics were responsible, respectful and told me of all concerns! Service was prompt and excellent
The Service Dept. was extremely accommodating when I needed my oil changed before taking off on a long trip. When I brought the car in, the serviced it & were finished in record time.
Cody at the Columbia lot was great to work with and very knowledgeable about the vehicles I inquired on.
Great service!!!!
Adam is a great salesman, very thorough and straight forward.
No pressure by the salesman.
Wonderful sales people.
Sales services is amazing
Thorough job
Friendly service
Could use an update on the chairs in waiting room
Coffee and water much appreciated
Fast service, and friendly employees
Got me in at the time I was supposed to be there and the service didn’t take very long also very friendly staff!
Staff is friendly and helpful. I don’t even look at other dealers anymore. You will find best prices and service here.
Good so far
Your service team is always ready to take care of any problems I have.
Great service
Ross is the best sales person, he kept me up to date all the way through the purchase
Great service department
Sales staff
Warranty
Service after purchase
Great communication and emails reminding us about checkups for our car and ti.e for filter changes. The service department is friendly and on time for appointments.
Friendly helpful good service
That I haven’t got a call back yet after a week or so.
Very friendly and accommodating!
Fast and easy
Friendly atmosphere, on time and got finished quickly.
Fantastic customer service and appt time was precise and on time
Easy to get an appointment when you book in advance.
Jordan did a great job. Very smooth and painless.
Atmosphere is like home.... very friendly!
Great selection!
Multiple locations!
The service department did the wok on my car just as they said they would and in the amount of time they estimated. The men behind the counter were very friendly and always helpful. We have been a customer for most of 25 years. Thank you