Don Franklin Columbia Ford
576 Hudson Street
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   March 13, 2025 — Rated 10 out of 10 by Michael Eades Don Franklin Ford - Service
What do you like about our products and services?

They sell nothing but the best automobiles. Personally are easy to talk to and they know all the details in what you want. The price can not be beat

Report a concern   March 12, 2025 — Rated 10 out of 10 by M.G. Don Franklin Ford - Service
What do you like about our products and services?

Quick and convenient. Good service.

Report a concern   March 12, 2025 — Rated 10 out of 10 by J.M. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Friendly, reliable staff.

Report a concern   March 12, 2025 — Rated 10 out of 10 by Ronnie Janes Don Franklin Ford - Service
What do you like about our products and services?

Prompt & quality service

Report a concern   March 12, 2025 — Rated 10 out of 10 by B.K. Don Franklin Ford - Service
What do you like about our products and services?

Very accommodating

Report a concern   March 12, 2025 — Rated 9 out of 10 by S.A. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

The more friendly and less intense buying experience, unlike in the big cities, while also getting the advantage of a volume dealer, like in the cities.

Report a concern   March 11, 2025 — Rated 10 out of 10 by A.J. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

People is very nice

Report a concern   March 11, 2025 — Rated 10 out of 10 by W.W. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

They buy an experience was great!

Report a concern   March 8, 2025 — Rated 10 out of 10 by Brent Kimbler Don Franklin Ford - Service
What do you like about our products and services?

Fast, friendly service and things are individualized so every customer feels heard and seen.

Report a concern   March 7, 2025 — Rated 9 out of 10 by Mark Sivado Don Franklin Ford - Service
What do you like about our products and services?

When you set appointment they are almost always on time

Report a concern   March 7, 2025 — Rated 9 out of 10 by S.H. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Didn’t pressure.

Report a concern   March 7, 2025 — Rated 10 out of 10 by A.H. Don Franklin Ford - Service
What do you like about our products and services?

Very friendly and easy to work with

Report a concern   March 7, 2025 — Rated 10 out of 10 by E.W. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Jordan done a good job on contacting me very professional. Thanks Eddie Last name removed.

Report a concern   March 7, 2025 — Rated 10 out of 10 by H.D. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Cody Burkhardt is friendly and out going
It was a pleasure to deal with him.

Report a concern   March 7, 2025 — Rated 10 out of 10 by A.R. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Nice cars great sales guy

Report a concern   March 7, 2025 — Rated 10 out of 10 by J.R. Don Franklin Ford - Service
What do you like about our products and services?

Your Service Department is always helpful to keep me informed on services I need to get completed to keep my vehicle running smoothly. I really appreciate them!

Report a concern   March 7, 2025 — Rated 10 out of 10 by A.S. Don Franklin Ford - Service
What do you like about our products and services?

Columbia staff is very helpful. Ross was easy to deal with. He didn’t pressure us to buy and was willing to send extra pics of vehicles. He worked with us to make sure all our questions were answered and ensured that we were happy with our vehicle.

Report a concern   March 7, 2025 — Rated 10 out of 10 by Robert Shipp Don Franklin Ford - Service
What do you like about our products and services?

Professional and friendly

Report a concern   March 7, 2025 — Rated 10 out of 10 by S.F. Don Franklin Ford - Service
What do you like about our products and services?

Very friendly and accommodating service.

Report a concern   March 7, 2025 — Rated 10 out of 10 by Tony Rigsby Don Franklin Ford - Service
What do you like about our products and services?

Always available to help with every need

Report a concern   March 7, 2025 — Rated 10 out of 10 by Angela Sumner Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Great service department

Report a concern   March 7, 2025 — Rated 10 out of 10 by W.M. Don Franklin Ford - Service
What do you like about our products and services?

Just service this time. In and out in no time! Excellent service.

Report a concern   March 7, 2025 — Rated 10 out of 10 by Rickie Riddle Don Franklin Ford - Service
What do you like about our products and services?

Everything

Report a concern   March 7, 2025 — Rated 10 out of 10 by B.J. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Friendly and helpful

Report a concern   March 7, 2025 — Rated 10 out of 10 by Diane Smith Don Franklin Ford - Service
What do you like about our products and services?

Very fast service and very polite when taking care of our vehicle.

Report a concern   March 7, 2025 — Rated 9 out of 10 by B.L. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

I have normally always had kind and courteous people helping me. Either in the show room or at the service desk.

Report a concern   March 4, 2025 — Rated 10 out of 10 by Phillips Cravens Don Franklin Ford - Service
What do you like about our products and services?

I’ve purchased a few new and used autos from the Franklins! They always offer top notch service after the sale!

Report a concern   March 3, 2025 — Rated 10 out of 10 by Brent Kimbler Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Lance and Ross are always so fast to respond and easy to work with! Everyone at the dealerships is friendly and helpful no matter what location we visit. My husband’s family have been longtime customers and now so are we. Thank you so much for all you do!

Report a concern   March 3, 2025 — Rated 10 out of 10 by A.R. Don Franklin Ford - Service
What do you like about our products and services?

Friendly service

Report a concern   March 3, 2025 — Rated 10 out of 10 by Jessica Stotts Don Franklin Ford - Service
What do you like about our products and services?

That you are open on Saturday


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