Don Franklin Columbia Ford
576 Hudson Street
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   September 20, 2025 — Rated 10 out of 10 by Brenda Spayd Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Knowledgeable and kind team to work with!
Report a concern   September 19, 2025 — Rated 10 out of 10 by Jason Putman Don Franklin Ford - Service
What do you like about our products and services?

Fast service and reasonable prices on parts.

Report a concern   September 19, 2025 — Rated 10 out of 10 by B.A. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Don Franklin won my future business. I had the best experience that I have ever had buying a vehicle recently and it’s due in large part to the friendly staff. Tommy went above and beyond to make the process stress free and I will be recommending him in the future.
Report a concern   September 19, 2025 — Rated 10 out of 10 by Carol Miller Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

I am very very happy with my new car and Adam was amazing he went above and beyond with his helping me gather everything right. Thank so very much Adam

Report a concern   September 19, 2025 — Rated 10 out of 10 by Jimmy York Don Franklin Ford - Service
What do you like about our products and services?

Service is rendered in a reasonable time. Service attendants are knowledgeable

Report a concern   September 19, 2025 — Rated 10 out of 10 by William Moss Don Franklin Ford - Service
What do you like about our products and services?

Great vehicle,Great service!! And Adam Capps is THE MAN!!!
Report a concern   September 19, 2025 — Rated 10 out of 10 by Danny Skaggs Don Franklin Ford - Service
What do you like about our products and services?

Service is quick and DF stands behind what they do.

Report a concern   September 19, 2025 — Rated 10 out of 10 by Landon Barber Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Mr. Adam Capps was beyond helpful with everything I needed, went above and beyond to get my the car I needed. Was just so impressed with everything!
Report a concern   September 19, 2025 — Rated 9 out of 10 by Gregory Harris Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

I like Ford trucks

Report a concern   September 19, 2025 — Rated 10 out of 10 by D.R. Don Franklin Ford - Service
What do you like about our products and services?

My family was treated with courtesy and respect.

Thank You
Don Franklin Ford of Columbia
Report a concern   September 19, 2025 — Rated 10 out of 10 by K.D. Don Franklin Ford - Service
What do you like about our products and services?

Always helpful and can get an appointment in a timely manner.

Report a concern   September 19, 2025 — Rated 10 out of 10 by Patty Evans Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Reasonably priced.
Report a concern   September 19, 2025 — Rated 10 out of 10 by Joyce Loy Don Franklin Ford - Service
What do you like about our products and services?

You have knowledgeable, friendly helpful employees and you stand behind what you sell and service?
Report a concern   September 19, 2025 — Rated 10 out of 10 by Jimmy McWhorter Don Franklin Ford - Service
What do you like about our products and services?

Very thorough and dependable, pleasure to do business with

Report a concern   September 9, 2025 — Rated 10 out of 10 by Deborah Sexton Don Franklin Ford - Service
What do you like about our products and services?

Quick appointments for oil changes
Report a concern   September 6, 2025 — Rated 10 out of 10 by Kimberly Crew Don Franklin Ford - Service
What do you like about our products and services?

Friendly

Report a concern   September 6, 2025 — Rated 10 out of 10 by T.P. Don Franklin Ford - Service
What do you like about our products and services?

Great help, patient and easy to work with
Report a concern   September 6, 2025 — Rated 10 out of 10 by Jason Hatfield Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Very helpful answering questions about the vehicle, it was a very pleasant and quick experience on the purchase of our new truck, we was out the door within a hour.
Report a concern   September 6, 2025 — Rated 10 out of 10 by K.S. Don Franklin Ford - Service
What do you like about our products and services?

Great service
Report a concern   September 6, 2025 — Rated 10 out of 10 by Terry Neal Don Franklin Ford - Service
What do you like about our products and services?

Needed to have a battery checked you checked it quickly ordered it and had it installed that day. Thank you very much.
Report a concern   September 5, 2025 — Rated 10 out of 10 by Patricia Losee Don Franklin Ford - Service
What do you like about our products and services?

I am a Ford retirie so I buy Fords

Report a concern   September 5, 2025 — Rated 10 out of 10 by Sherrie Nunn Don Franklin Ford - Service
What do you like about our products and services?

Service was excellent

Report a concern   September 5, 2025 — Rated 10 out of 10 by Jamison Barnett Don Franklin Ford - Service
What do you like about our products and services?

Family owned company with great values.
Report a concern   September 3, 2025 — Rated 10 out of 10 by J.O. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Friendly, respectful, and sincere.

Report a concern   September 2, 2025 — Rated 10 out of 10 by Kevin Posey Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Mr.Eddie and the gang at the Ford dealership will do anything that they can to make sure that you are satisfied.

Report a concern   August 31, 2025 — Rated 10 out of 10 by Andrea Shuffett Don Franklin Ford - Service
What do you like about our products and services?

Very professional, courteous,and thorough

Report a concern   August 30, 2025 — Rated 10 out of 10 by Christopher Schlafke Don Franklin Ford - Service
What do you like about our products and services?

A family care facility!
Report a concern   August 30, 2025 — Rated 10 out of 10 by J.F. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Tried very hard to get me what I was looking for

Report a concern   August 30, 2025 — Rated 10 out of 10 by R.P. Don Franklin Ford - Service
What do you like about our products and services?

Friendly staff, efficient and timely service.
Report a concern   August 30, 2025 — Rated 10 out of 10 by S.W. Don Franklin Ford - Service
What do you like about our products and services?

Prompt and courteous staff.

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