Don Franklin Columbia Ford
576 Hudson Street
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   June 15, 2025 — Rated 10 out of 10 by D.G. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

This dealership goes above and beyond everything they do

Report a concern   June 15, 2025 — Rated 10 out of 10 by Brock Olbert Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Best buying experience I’ve ever had! Had a deal done over the phone in less that an hour. Drove from AL to KY and was in and out with my new vehicle in less than 40 minutes! Thanks to Ross and the rest of the team!

Report a concern   June 15, 2025 — Rated 10 out of 10 by Geoffrey Kahler Don Franklin Ford - Service
What do you like about our products and services?

Service was completed as planned with open discussion on solving a tricky problem. We came to a good conclusion. Service techs were super knowledgeable. No pressure. Just good ol’ straight talk.

I drive over an hour to come to this dealership for service. It’s worth it.

Report a concern   June 14, 2025 — Rated 10 out of 10 by Brock Olbert Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Most pleasant car buying experience I’ve ever had! Ross was fantastic! Took care of everything over the phone! Drove from Alabama, walked in signed the paperwork, transferred some personal items from my trade and left in my new bronco in less than 30 minutes! I will be back when it’s time to trade. Thanks

Report a concern   June 14, 2025 — Rated 10 out of 10 by D.H. Don Franklin Ford - Service
What do you like about our products and services?

Good service done on time

Report a concern   June 14, 2025 — Rated 10 out of 10 by F350 7.3 Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Great

Report a concern   June 14, 2025 — Rated 10 out of 10 by R.W. Don Franklin Ford - Service
What do you like about our products and services?

Salesman was kind and respectful

Report a concern   June 10, 2025 — Rated 10 out of 10 by B.L. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Quality product and individuals to work with.

Report a concern   June 10, 2025 — Rated 10 out of 10 by Sandra Nunley Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

I found my new vehicle on the website. When I arrived I knew exactly what I wanted and was not disappointed in the quality. The men I worked with were very personable and made what can be a stressful situation very easy and pleasant. They even had the vehicle detailed for me before I drove it off the lot. Thank you once again gentlemen.

Report a concern   June 10, 2025 — Rated 10 out of 10 by Angelia Smith Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Everyone is kind and helpful! We have know everyone for years!

Report a concern   June 10, 2025 — Rated 10 out of 10 by S.B. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Your people

Report a concern   June 10, 2025 — Rated 10 out of 10 by Johnnie Tarter Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Always the best deal. Salesman Tommy Stearns is extremely trustworthy & honest which anymore is rare in any field.

Report a concern   June 6, 2025 — Rated 10 out of 10 by G.N. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Great selection

Report a concern   June 6, 2025 — Rated 10 out of 10 by Jason Hammer Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Ross was excellent and very helpful in finding us the vehicle we wanted.

Report a concern   June 6, 2025 — Rated 10 out of 10 by S.W. Don Franklin Ford - Service
What do you like about our products and services?

Very friendly and take their time to explain things to me even when they are busy.

Report a concern   June 6, 2025 — Rated 10 out of 10 by R.H. Don Franklin Ford - Service
What do you like about our products and services?

Family

Report a concern   June 6, 2025 — Rated 9 out of 10 by M.P. Don Franklin Ford - Service
What do you like about our products and services?

Loyal support and services for all our vehicles.

Report a concern   June 3, 2025 — Rated 10 out of 10 by Brian Doyle Don Franklin Ford - Service
What do you like about our products and services?

They got me in next day for an oil change and fit my schedule!

Report a concern   June 3, 2025 — Rated 10 out of 10 by K.S. Don Franklin Ford - Service
What do you like about our products and services?

Friendly and knowledgeable staff.

Report a concern   June 3, 2025 — Rated 10 out of 10 by Kathy Carter Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Good quality and very dependable. Have been doing business with Don Franklin Auto consistently over the last 24 years and services are exceptional. Sales staff very helpful.

Report a concern   June 3, 2025 — Rated 9 out of 10 by D.C. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

FORD fan due to their US focus and style fits me personally.

Report a concern   June 3, 2025 — Rated 10 out of 10 by Jessica Powers Rust Don Franklin Ford - Service
What do you like about our products and services?

Every time I visit, everybody is super friendly and fast service.

Report a concern   June 3, 2025 — Rated 10 out of 10 by C.W. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Excellent group! Went out of their way to find the vehicle we were searching for!

Report a concern   June 1, 2025 — Rated 9 out of 10 by D.T. Don Franklin Ford - Service
What do you like about our products and services?

Work with my schedule

Report a concern   June 1, 2025 — Rated 10 out of 10 by D.A. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

They were helpful but not pushy

Report a concern   June 1, 2025 — Rated 10 out of 10 by R.S. Don Franklin Ford - Service
What do you like about our products and services?

Quick and reliable

Report a concern   June 1, 2025 — Rated 9 out of 10 by J.S. Don Franklin Ford - Service
What do you like about our products and services?

I think your prices are a little high. Service is very good. Do not share my name please.

Report a concern   June 1, 2025 — Rated 10 out of 10 by Stephanie Posey Don Franklin Ford - Service
What do you like about our products and services?

Service is good and on time.

Report a concern   May 30, 2025 — Rated 10 out of 10 by L.M. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Ease of communication.

Report a concern   May 29, 2025 — Rated 9 out of 10 by J.T. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

You have a great variety of autos


Privacy Policy