Don Franklin Columbia Ford
576 Hudson Street
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   September 30, 2025 — Rated 10 out of 10 by Stephanie Haley Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

We had an awesome no stress buying process with Don Franklin Ford in Columbia and would highly recommend.

Report a concern   September 29, 2025 — Rated 10 out of 10 by Lisa McGrady Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

The service was quick and I was very satisfied! The Lincoln I bought was very nice ,clean, and exactly what they said.

Report a concern   September 29, 2025 — Rated 10 out of 10 by J.B. Don Franklin Ford - Service
What do you like about our products and services?

Consistency

Report a concern   September 29, 2025 — Rated 10 out of 10 by R.R. Don Franklin Ford - Service
What do you like about our products and services?

You check everything and call if it’s something that needs to be replaced before doing it. Great service

Report a concern   September 29, 2025 — Rated 10 out of 10 by Marilyn Lile Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Great experience with buying my explorer! All staff was wonderful especially Adam! Thank yall!

Report a concern   September 29, 2025 — Rated 10 out of 10 by A.S. Don Franklin Ford - Service
What do you like about our products and services?

Columbia Ford sales and service are the nicest around. I work in Glasgow but drive to Columbia for sales and service because it’s unmatched

Report a concern   September 29, 2025 — Rated 10 out of 10 by H.B. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Good service

Report a concern   September 27, 2025 — Rated 10 out of 10 by E.P. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Our sales person is very personable a d extremely polite. Always happy. Not pushy, gives advice but does not push his ideas upon you.

Report a concern   September 27, 2025 — Rated 10 out of 10 by L.F. Don Franklin Ford - Service
What do you like about our products and services?

Scheduling and service

Report a concern   September 27, 2025 — Rated 10 out of 10 by C.P.C. Don Franklin Ford - Service
What do you like about our products and services?

They usually get you in pretty quick.

Report a concern   September 26, 2025 — Rated 10 out of 10 by Joshua Swango Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

We love the salesman and their we will make it work attitude and the fantastic warranty that comes with the vehicles

Report a concern   September 26, 2025 — Rated 10 out of 10 by J.R. Don Franklin Ford - Service
What do you like about our products and services?

Great quick service for my issue

Report a concern   September 26, 2025 — Rated 10 out of 10 by S.B. Don Franklin Ford - Service
What do you like about our products and services?

Courteous service.

Report a concern   September 25, 2025 — Rated 10 out of 10 by Blake Parsons Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Easy to work with and will give you the best deal they possibly can

Report a concern   September 24, 2025 — Rated 10 out of 10 by A.S. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Everyone is nice and very friendly!

Report a concern   September 24, 2025 — Rated 10 out of 10 by J.C. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Great family business with a hometown atmosphere. An awesome experience

Report a concern   September 24, 2025 — Rated 10 out of 10 by B.F. Don Franklin Ford - Service
What do you like about our products and services?

Friendly. No complaint on the products

Report a concern   September 24, 2025 — Rated 10 out of 10 by C.S. Don Franklin Ford - Service
What do you like about our products and services?

Always professional and quick service!

Report a concern   September 24, 2025 — Rated 10 out of 10 by J.B. Don Franklin Ford - Service
What do you like about our products and services?

No bull

Report a concern   September 24, 2025 — Rated 10 out of 10 by A.E. Don Franklin Ford - Service
What do you like about our products and services?

Being able to schedule services that work on my availability. Friendly service associates.

Report a concern   September 24, 2025 — Rated 9 out of 10 by S.G. Don Franklin Ford - Service
What do you like about our products and services?

Prompt and friendly

Report a concern   September 23, 2025 — Rated 10 out of 10 by Joe H Curtis Don Franklin Ford - Service
What do you like about our products and services?

Quick In and Out for routine service, always less than an hour, this week about 40 minutes, so quick my fiancée didn't think they'd had time to service, lol. Since we drive a Kia, we sometimes take to DF Kia in Somerset and always get good quick routine maintenance.

Report a concern   September 23, 2025 — Rated 10 out of 10 by D.C. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

The staff was wonderful. Gauage Key was wonderful. The manger made things right. Great place! My family purchased 3 ford trucks in three days. Thank you all

Report a concern   September 20, 2025 — Rated 10 out of 10 by R.F. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Great customer service and great deals

Report a concern   September 20, 2025 — Rated 10 out of 10 by Reselute Reselute Opperations Don Franklin Ford - Service
What do you like about our products and services?

Quick and fixed

Report a concern   September 20, 2025 — Rated 10 out of 10 by S.F. Don Franklin Ford - Service
What do you like about our products and services?

Chad helped me Friday and such a friendly helpful person. He helped getting my car in quickly for services and I so appreciate the men that serviced my car.

Report a concern   September 20, 2025 — Rated 10 out of 10 by A.H. Don Franklin Ford - Service
What do you like about our products and services?

Service writer, friendly, and knowledgeable I was in and out in a timely manner
Very satisfied with everything

Report a concern   September 20, 2025 — Rated 10 out of 10 by M.Y. Don Franklin Ford - Service
What do you like about our products and services?

They both are great!!

Report a concern   September 20, 2025 — Rated 10 out of 10 by E.M. Don Franklin Ford - Service
What do you like about our products and services?

Great experience with our F150 purchase

Report a concern   September 20, 2025 — Rated 10 out of 10 by T.K. Don Franklin Ford - Service
What do you like about our products and services?

Fast service


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