- Phone: 270-384-3016
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Customer Testimonials
They do a great job! They explain each item of what they did at service are very nice.
Friendly, honest service.
I like the car although it has more bells and whistles than I want. However more than that I appreciate Adam Capps the salesman who was patient not pushy and willingly answered any question I or my family asked. Everyone at the Columbia dealership was friendly and cooperative.
The kindness and friendliness of the staff. Super nice and glad to help.
No pressure sales
Staff is professional and knowledgeable about services.
I/we love my F150 Lariat, it is highly rated for safety and that was the number one thing I was looking for in a vehicle.
We have bought numerous vehicles from the Don Franklin family for 35 years and we will continue to shop with them. They have always answered our questions and serviced our vehicles in a timely manner.
THE WORKERS ARE VERY EFFICIENT @THEY TELL YOU IF THEY SEE ANYTHING ELSE THAT COULD GO WRONG. VERY NICE STAFF !
Sales people are friendly and helpful.
Very friendly and always in a timely manner
Adam’s communication and service was exceptional from the get-go. We were purchasing from out of state and found that Don Franklin‘s offerings were far better than what we were seeing locally and he made it feel like we were top priority even from afar.
Always get great service during my appointments.
Adam Capps is the best.
Friendliness and punctuality cost effective on some thing
Professionalism, quick response & make doing business EASY!
Fast , courteous service
Friendly staff and always helpful!
Fast service
Very good salesperson
Great experiences with Don Franklin! Nothing but good thing but good things to say about customer service and Adam
The friendliest people to interact with and go out of their way to help you in anyway they can
Great, dependable vehicle. I know you're going to help me keep it well maintained and running.
They are willing to try to find the vehicle you are looking for and wasn’t trying to hurry the sale
Always friendly and willing to answer questions
My first visit to Don Franklin Ford in Columbia Ky
Very satisfied with service - as described
Curtis - was very helpful
Also enjoyed speaking with salesman Ross who helped me find the service dept -
This will be my first chose of Ford dealer and service in the future
Service was good the labor charge is too high.
Courteous service and reasonable priced.
Great customer service, courteous, polite, and treat you like family
There is not a vehicle better than ford on this planet and not better people on this planet than ford people
Friendly sales staff.