Don Franklin Columbia Ford
576 Hudson Street
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   June 18, 2026 — Rated 10 out of 10 by B.H. Don Franklin Ford - Service
What do you like about our products and services?

Chad Myers was exceptional!
Report a concern   June 16, 2026 — Rated 10 out of 10 by Jason Sadler Don Franklin Ford - Service
What do you like about our products and services?

Always has quick courteous service from them even if a vehicle wasn’t purchased through or from them.

Report a concern   June 16, 2026 — Rated 10 out of 10 by Terry Hadley Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

I have been purchasing Ford product for years. The quality and value are top notch!
Report a concern   June 16, 2026 — Rated 10 out of 10 by Debra Miller Don Franklin Ford - Service
What do you like about our products and services?

Went way beyond the average sales rep in getting the car to where I could see it answered all my questions

Report a concern   June 16, 2026 — Rated 9 out of 10 by William Mott Don Franklin Ford - Service
What do you like about our products and services?

Hospitality

Report a concern   June 11, 2026 — Rated 10 out of 10 by Bill Underwood Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Good salesman shipnice honest people

Report a concern   June 10, 2026 — Rated 10 out of 10 by John Roddy Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Great Salesman, No Hassle experience, Financing was easy, Thank you for taking care of us buying a new vehicle
Report a concern   June 10, 2026 — Rated 10 out of 10 by C.C. Don Franklin Ford - Service
What do you like about our products and services?

I like the way service is done in a timely manner
Report a concern   June 10, 2026 — Rated 10 out of 10 by J.J. Don Franklin Ford - Service
What do you like about our products and services?

Don Franklin ford has been a great service to my family for many years always there to work with you and they go the extra mile to help work out a problem if one arises thank you
Report a concern   June 10, 2026 — Rated 10 out of 10 by A.E. Don Franklin Ford - Service
What do you like about our products and services?

Friendly service. Service is done in a timely manner.

Report a concern   June 10, 2026 — Rated 10 out of 10 by Kathy Curry Don Franklin Ford - Service
What do you like about our products and services?

Very friendly and available to answer any questions I have.

Report a concern   June 10, 2026 — Rated 10 out of 10 by R.S. Don Franklin Ford - Service
What do you like about our products and services?

Friendly

Report a concern   June 10, 2026 — Rated 10 out of 10 by M.W. Don Franklin Ford - Service
What do you like about our products and services?

Everyone very helpful and service is timely

Report a concern   June 10, 2026 — Rated 10 out of 10 by A.M. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Awesome job again guys!!!
Report a concern   June 10, 2026 — Rated 10 out of 10 by G.H. Don Franklin Ford - Service
What do you like about our products and services?

Tons of product. Service personnel were very friendly and helpful.

Report a concern   June 10, 2026 — Rated 10 out of 10 by Dustin Milam Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Very friendly and plenty of stuff to choose from

Report a concern   June 9, 2026 — Rated 10 out of 10 by R.C. Don Franklin Ford - Service
What do you like about our products and services?

Timely service!
Report a concern   June 9, 2026 — Rated 10 out of 10 by J.R. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Jordan was very knowledgeable and friendly.
Report a concern   June 6, 2026 — Rated 9 out of 10 by S.J. Don Franklin Ford - Service
What do you like about our products and services?

Fast, friendly service. Nice facility.

Report a concern   June 6, 2026 — Rated 10 out of 10 by Jolene Pound Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

I love how you guys warranty certain vehicles for 10 years with oil changes. The guy who helped me named Adam was amazing. He went out to the car and gave the good, bad and ugly of the vehicle I was interested in. He brought some paint issues on the Lincoln Navigator to the owner and they sent it to the shop to get the rear bumper fixed whether I bought the car or not bc they hold their standards high.

Report a concern   June 5, 2026 — Rated 10 out of 10 by Haley Davis Don Franklin Ford - Service
What do you like about our products and services?

Seth and his crew are awesome!

Report a concern   June 5, 2026 — Rated 10 out of 10 by Taylor Henry Don Franklin Ford - Service
What do you like about our products and services?

They are a full service garage. I made an appointment but it was also good to know that they also take walk-ins but also know that appointments do take priority. Everyone was super nice.

Report a concern   June 5, 2026 — Rated 10 out of 10 by Desiree Boddy Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

The customer service!
Report a concern   June 5, 2026 — Rated 10 out of 10 by Jimmy York Don Franklin Ford - Service
What do you like about our products and services?

Professional service and friendliness

Report a concern   June 5, 2026 — Rated 10 out of 10 by G.W. Don Franklin Ford - Service
What do you like about our products and services?

The people I have dealt with have been awesome. Adam sales person and Edward service.
Report a concern   June 5, 2026 — Rated 10 out of 10 by K.C. Don Franklin Ford - Service
What do you like about our products and services?

Friendly and quick oil changes

Report a concern   June 3, 2026 — Rated 10 out of 10 by F.P. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Sales rep was amazing
Report a concern   June 2, 2026 — Rated 10 out of 10 by K.B. Don Franklin Ford - Service
What do you like about our products and services?

Everything was outstanding, very respectful and helpful atmosphere, our salesman Cody, was very helpful and didn't give up until he got us the car, with the right price range. We are loving our vehicle.

Report a concern   June 2, 2026 — Rated 10 out of 10 by W.F. Don Franklin Ford - Service
What do you like about our products and services?

Friendly people!
Report a concern   May 30, 2026 — Rated 10 out of 10 by Julia Bailey Don Franklin Ford - Service
What do you like about our products and services?

I like Ford products and the service is always great


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