Customer Testimonials

Helpful and efficient service

I received prompt, friendly serivce. I had purchased an accessory at one of the big box sporting goods store and could not get the help I needed to have it installed. I returned the item I had purchased and bought it here.

They had it installed an ready for pick up within a couple hours. During my time there I saw multiple customers receiving the same high level of service.

These people are experts and want to make sure they don't just sell you something, they want to ensure that what you buy is the right thing.

Friendly and attentive service during a busy time of year!

I like that the personnel give thorough explanations and don't seem rushed when talking to me. I also like that they make me feel like a valued customer, either by knowing my name, greeting me in recognition, or even just smiling. In addition, when I have had a continuing bike problem, they work to resolve it.

Great selection of products and knowledgeable staff

Great staff.
Always there to serve the customer.
And, they get it done.

Great staff!

Good customer service and a quick turn on the fix. Thanks.

Very helpful!

Very helpful people who know their stuff. I brought in an old bike helmet thinking I could get new inserts but was brought to my senses. Also was taught how to correctly lubricate my chain. Thanks so much.

I love that you clean the bike and I feel like you treat my bike as if it were your own. Far superior to my previous service provider.

The staff graciously replaced a tube for our little girl bike and put the wheel back on the bike without an appointment.

Tom is always friendly and super helpful. Also like that you carry Salsa products, which other shows don’t seem to. Like to support the local brands.

Knowledgeable, accommodating pleasant staff.

Friendly and helpful techs and staff.

Fast and easy.

Replaced my tire quickly and correctly at a fair price. Enjoyed the sense of humor of the fellow with the buggered up thumb.

Great staff (Andrew, Joe, etc.)

My old Trek got a good tune up & was cleaned up great with a new chain & tire. Everything worked out perfect. Thanks!

Everyone I worked with yesterday was very engaged and helped to make sure we picked out the best bike based on age. We tried a few out and the person I worked with was very patient, and was able to answer all my questions - they made the process very smooth!

Very friendly and knowledgeable staff!

Always great service with very friendly staff!

The service was freindly

Service
Fitting help
How to use bikes, appliances, everything

Always top notch personalized customer service

Always great, friendly service.

Great selection and helpful people!

Andrew was so patient with me on a super busy day. He took the time to put in a special order for me. I love my Trek Top Fuel!

This is the best store on the face of the earth. The staff is second to none. I've been shopping at this location for 66 years. If I had a bike shop, I would want every one of these people to work in my store.

They thoroughly looked over my bikes and gave me detailed diagnostics and pricing when I brought it in. Upon pick up, the cost was actually lower than I expected. The bikes looked beautiful after being neglected for many years.