Customer Testimonials

Great products, friendly and knowledgeable service.

Friendly and informative staff

Friendly, knowledgeable, and friendly

Fast service, good staff.

Friendly & Good at what they do

The employees are very nice and helpful

Jaime was very helpful with a discussion on hanging bicycle racks.

Friendly representative, had the product I was looking for and was also given tips on how to best accomplish the installation.

Knowledgable, prompt and cheerful service.

Tom and the other staffs are amazing. Provide excellent customer service.

This is my first service in years--a much needed tuneup and minor repairs.
I rode it last night. It feels like a new bike.
Thanks

Extremely knowledgeable and very personable. We will be back.

Friendly, prompt, knowledgeable, short turnaround, great product support, good value.

Customer service

Tom was a great salesman. I appreciated the help deciding which size checkpoint was right for me. Good stories and conversation were a plus as well.

The Freewheel team in Richfield is excellent in listening to concerns and questions on all things Bike. I enjoy purchasing everything from items for my kids to the latest gear for my bike projects.

good info, reasonably priced, local and convenient

Sales people just care about why you're there.They help you with the questions you have and let you decide the rest.

Everyone was really friendly and helpful. It takes a long time to purchase a new bike and Matt took the time to show me several. While I was there, each person who came in was greeted, asked what they need and told how long it might be. I really appreciate that kind of service.

Friendly
No pressure

You guys actually talked to an old man struggling with health issues. Been on 2 rides since getting the bike home yesterday. Not setting any records, but man I already feel great!

Thanks for working with me to get setup with something that's fun and feels good.

Appreciate it
Thank you

Matt was awesome and helpful. Didn’t know about kids trade in program and he took the time to explain its benefits.

The person who served me was knowledgeable, friendly and very helpful. I felt like I was being advised by an old friend

Super helpful and quick service. I needed one of the hand brakes fixed asap for my 9yo bike trip with school the next day, they delivered and even found some grips they had laying around for the handle bars (cause my child tore them off) above and beyond! Wonderful service. Great workmanship

super kind and helpful staff

The Richfield guys are just great. Found a great bike for me. Did a few mods to it. Could not be more happy.

Andrew was able to fix my bike in the spot. He and Jamie provided great advice on nutrition, too!

Great service.

Helpful and knowledgeable staff

Always friendly